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Reviews

2.5

28 reviews
5
(7)
4
(2)
3
(1)
2
(5)
1
(13)
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Waste of time and money

published

Purchased in April 2021 at Peter's of Kensington for A$529.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick Longevity5 months - 1 year
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Robert H.

Robert H.Sydney, NSW

Horrible product

published

Purchased in December 2021 for A$120.00.



Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking No
Even Heat DistributionNo
See all answers

Stay away from this Fry pan, a waste of money and rip off

published

You may think this fry pan is has better coating than $60 Tefal and will last longer. You may also be attracted to the so called "lifetime warranty". However, this good is a complete rip-off and only lasted for 6 months before the coating came off. When I sent my fry pan back to the store, they said I used wrong utensil and high heat, which resulted in damaged surface and refused replacement. I used wooden utensil and this is a STIR FRY pan which costs me more than $200 dollars and you expect me to take extra care of it by just using low heat every day? ridiculous and please stay away from it.

Purchased in March 2021 for A$230.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick Longevity1 - 4 months
See all answers
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Andi

AndiSouth East Queensland, QLD

This is a con.

published

The service team say I burnt food in it that has ruined the surface and it’s my fault. I use dishwashing detergent and don't over cook my food. What a waste of $400! I will never buy another piece of this so called Quality cookware with a lifetime guarantee.

Purchased in March 2021 for A$400.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Hot Handles While Cooking Yes
Even Heat DistributionNo
Non-Stick LongevityLess than a month
See all answers
Jackal

JackalBrisbane

  • 7 reviews

Best frypan ever!

published

Purchased in May 2021 at Myer.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Non-Stick Quality
Even Heat DistributionYes
Non-Stick LongevityStill Works
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Dont buy. Not made for cooking

published

GF bought one from david jones in the brisbane city, last year near new years eve, everything cooked in it sticks to the pan and gets burnt. Lose half the food to the pan (being stuck to the pan). Burns everything.
Do not buy highly recommend not buying this is ridiculous. Made for not cooking with.

Date PurchasedDec 2018

Poor products, worse service.

published

Non stick peeled off into or food in less than a year (no metal utensils or dishwasher used). They did not stand behind their guarantee and offer a replacement. Do not buy.

Date PurchasedOct 2017
M.Man

M.ManPerth

Will not honour the lifetime warranty!

published

The base of our Casserole pot started chipping and without even physically looking at the damage they assumed it was a result of over heating. Lifetime warranty was not honoured but they kindly offered us a new one for the cost of a brand new one! Bargain! If this was a $50 pot i wouldn't care but we paid a premium and expect a premium product that can handle more than 5 uses. Absolute Crooks!

Date PurchasedJan 2015
Micha

MichaVancouver

Horrid!

published
Date PurchasedJan 2017
Cookware & Fryware Products

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rapapa

rapapa

  • 25 reviews

Thrown Out - Le Creuset Signature Cast-Iron Square Grill Pan

published

Had this square skillet for 6 months and after countless washes it still leaves black residue on my plastic wash brushes after its just been washed. The non stick coating is obviously faulty. Pity for such a well known brand as this. Ive thrown it out and gone back to stainless steel.

Date PurchasedJan 2017
Green11

Green11Brisbane

  • 6 reviews
  • 4 likes

Le Creuset enamel flaking off the inside base.

published
Date PurchasedJan 2013
Chris

ChrisSouth East Queensland, QLD

  • 11 reviews
  • 3 likes

Love Le Creuset!

published
Date PurchasedApr 2014
1 comment
Chris
Chris

Going to buy another

published

Have had mine for 10 years. Never read the instructions, constantly put it straight onto gas, previously used it on a standard element. It is fantastic. Always cooks perfect. Super easy to clean too. I just quickly clean it after cooking and put it back out ready for next night. Love it. Looking for a smaller one.

Date PurchasedMar 2007

Disappointed in product, warranty, and customer service

published
Date PurchasedDec 2016
Nic

NicPerth

Quality is so disappointing

published
Date PurchasedJun 2016
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SK

SK

  • 3 reviews
  • Verified purchase

Never worked but the company says all the faults are with me

published
Date PurchasedAug 2016

Never worked.

published

This product has been a major disappointment really from day 1. It never really worked. Had the same experience as William. I have owned Le Creuset products previously but for some reason this one despite following all the instructions for first year etc has flaked and always sticks. It was a Christmas present otherwise I would have returned it.

Date PurchasedDec 2013
William

William

  • 3 reviews

First and last le Creuset

published

After using my creuset about twice a month for about 8 years, flakes of enamal started to come off the inside of the base.
Since it came with a lifetime warranty I hauled it to a le Creuset store where they told me that I had been using the pan incorrectly! They alleged I heat the pan up to quickly and therefore the enamel cracked. Rubbish! I always slowly heat the pan through, always hand wash it and never let it get temperature shock. Even if I would do that, you would expect a $500 pan to be able to handle heat! First and last le Creuset. I was offered a 'special' discount of 30% on a new pan. Don't bother, I am now an ex-Creuset customer.

Date PurchasedAug 2008
Food Addict!

Food Addict!sydney

  • 2 reviews
  • 2 likes

Totally in Love!!

published

fantastic!!

published

This is a great product that is used all the time and never falters. I would highly recommend this to all good cooks! I purchased this pan with some apprehension however, it's just fantastic. I am very satisfied with it and I am looking forward to making many meals with it.

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Questions & Answers

Betty VW

Betty VWasked

I have a le creuset cast iron Pan for years but dropped and it cracked. I like to replace it but do not know where to measure, on the top or bottom. It is small with lid and has the number 22 on the bottom. The colour is red. Can you please advise.

No answers
JulieXX

JulieXXasked

Is the cook surface of this enamel or only the outer ?

1 answer
M.Man
M.Man

Hi Julie49,

The enamel on the cooking surface has chipped off exposing the bare metal underneath which has subsequently began to rust. Happy to post a photo on here but unsure as to how. Do not buy under any circumstance if you intend to use this pot for cooking....

Andrew

Andrewasked

It is not clear if the inside of this pan is untreated cast iron (which we want), enamelled, or in any other way coated.

1 answer
McPop
McPop

I'm pretty sure it is enamelled. A lot of the saucepand-style cast iron from LC, Chasseur and Staub all use a black enamel that has a slightly (ever-so-slightly) rougher texture than the cream/white enamel. In fact, all Staub pans I have seen use the black enamel and it is superior to the Chasseur enamel.

From memory, LC and Staub use three layers of enamel and Chasseur two ... I wish I had a reference for that tidbit but I don't -- take it with a grain of salt.

If you are having a hard time sourcing unenamelled cast iron, try looking in camping stores. An alternative is to get a good carbon steel pan such as the De Buyer Carbone or Mineral B range. I have some reviews here: /r/de-buyer-carbone-plus-round-frypan/351905.html
and here: /r/de-buyer-mineral-b-element/282487.html

Cheers,

McPop.

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