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Waste of time and money
Unfortunately, this is no better than a generic $50 cast iron pan.
The handle is ridiculously weak and cannot manage the heavy weight of the pan. It’s always coming loose, and now, after 100 or so uses, is starting to crack.
The surface shows cracks on medium heat, and the heat is not distributed evenly.
They claim these to be the best cast irons, however, it is nothing more than good marketing.
After sales support is non-existent - notice that there are no replies to these reviews?
Problem here is, that in Australia, the brand is manag...Read more
ed by a third party. This licence will accuse you of using too much heat or wrong utensils (if there is such a thing) or simply ignore your emails. The ‘lifetime’ warranty is a load of non-sense. Spend your money on a cheaper set and save yourself the trouble of having to deal with these demons.
Purchased in April 2021 at Peter's of Kensington for A$529.00.
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Robert H.Sydney, NSW
Horrible product
I purchased nearly two thousand dollars of various Le Creuset cast iron enamel pots, non stick frypans and a stainless steel cookware set. When my three nonstick frypans began to deteriorate, losing their smooth surface so food stuck, I took them back to Le Creuset to complain. After examining them and condescendingly accusing me of overheating them they offered me a discount on a replacement. As an ex chef I knew that I hadn't overheated them so decided to buy only one replacement from Le Creuset which was the cast iron skillet. The sales-peop...Read more
le did an excellent job raving about how good food cooked in the skillet tasted and how easy it was to keep it in a non-stick state. Unfortunately it was all bull. Despite seasoning the pan by rubbing vigorously with oil on a low heat prior to cooking everything stuck. The pan is way too conductive of heat which makes things easily burn on the lowest of heat. This pan is far from a joy to use. I've place this expensive pan at the back of the cupboard never to be used again. Complete waste of money. Le Creuset have certainly lost me as a customer.Purchased in December 2021 for A$120.00.
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Stay away from this Fry pan, a waste of money and rip off
You may think this fry pan is has better coating than $60 Tefal and will last longer. You may also be attracted to the so called "lifetime warranty". However, this good is a complete rip-off and only lasted for 6 months before the coating came off. When I sent my fry pan back to the store, they said I used wrong utensil and high heat, which resulted in damaged surface and refused replacement. I used wooden utensil and this is a STIR FRY pan which costs me more than $200 dollars and you expect me to take extra care of it by just using low heat every day? ridiculous and please stay away from it.
Purchased in March 2021 for A$230.00.
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AndiSouth East Queensland, QLD
This is a con.
The service team say I burnt food in it that has ruined the surface and it’s my fault. I use dishwashing detergent and don't over cook my food. What a waste of $400! I will never buy another piece of this so called Quality cookware with a lifetime guarantee.
Purchased in March 2021 for A$400.00.
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JackalBrisbane
- 7 reviews
Best frypan ever!
Cooks like a dream. Looks gorgeous. I seasoned my Le Creuset frypan when l got it. I slow heat it to medium heat, l cook no higher than 5 or 6 heat. Cooks eggs, omelettes, battered fish, fried flour coated fish, plain fish, steak, stir fries,tomatoes cooked to a sauce, plums to a sauce, on stove top fruit is softened and caramelised then pudding/ cake batter added and transferred to oven to bake, all perfectly, no stick, no burn, no problems, delicious results, then quick and easy cleanup afterwards, no scrub, no hassle, just rinse, wipe, dry...Read more
, oil, reheat on low on stove to set the thin oil layer, remove,wipe out, cool, ready for next use. Sits gorgeously on my stove top. I bought the silicone handle cover to use with it, great must have accessory for comfort, ease and safety from burns. Also the silicone trivet, versatile for many uses, looks pretty and great to sit hot frypan on if serving at table.I purchased the latter at Le Creuset store. I purchased the frypan at Myers, great deal, worth every penny. I've tried the Aldi brand, and many others, but variously they explode the enamel off dangerously in cooking, or heat unevenly burning parts of your meal, food sticks despite seasoning pans, just no good, better to spend the pennies for the best quality, Le Creuset is great. I now wait for a good sale to add more Le Creuset to my kitchen.Purchased in May 2021 at Myer.
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Dont buy. Not made for cooking
GF bought one from david jones in the brisbane city, last year near new years eve, everything cooked in it sticks to the pan and gets burnt. Lose half the food to the pan (being stuck to the pan). Burns everything.
Do not buy highly recommend not buying this is ridiculous. Made for not cooking with.
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Poor products, worse service.
Non stick peeled off into or food in less than a year (no metal utensils or dishwasher used). They did not stand behind their guarantee and offer a replacement. Do not buy.
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M.ManPerth
Will not honour the lifetime warranty!
The base of our Casserole pot started chipping and without even physically looking at the damage they assumed it was a result of over heating. Lifetime warranty was not honoured but they kindly offered us a new one for the cost of a brand new one! Bargain! If this was a $50 pot i wouldn't care but we paid a premium and expect a premium product that can handle more than 5 uses. Absolute Crooks!
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MichaVancouver
Horrid!
I've purchased and loved several La Creuset items in the past, but this cast iron skillet is horrible. Everything sticks to it. I was told by La Creuset that I couldn't cook eggs on it, and that it wasn't for frying veggies in the regular stir-fry sense (though other cast irons I own cook eggs and veggies perfectly). So I tried to stick to veggies and fish, specifically searing, but it's as though the bottom of this pans clamps on to food. I'm not sure I've seen anything like it. As in, half my salmon or halibut fillet sticks to the pan an...Read more
d rips off when I try to remove it—not only poorly cooking it but effectively destroying it. I saw online that seasoning might help, and so tried this again and again, but it did not work. Tried to contact La Creuset, and they were entirely unhelpful, at first redirecting my question and then blaming me for the issue, though I've seen multiple similar reports online. Do not buy. Not sure I'm keen to buy La Creuset again given their response to the issue.Similar opinion? Write a review on ieatwords.com.au!
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rapapa
- 25 reviews
Thrown Out - Le Creuset Signature Cast-Iron Square Grill Pan
Had this square skillet for 6 months and after countless washes it still leaves black residue on my plastic wash brushes after its just been washed. The non stick coating is obviously faulty. Pity for such a well known brand as this. Ive thrown it out and gone back to stainless steel.
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Green11Brisbane
- 6 reviews
- 4 likes
Le Creuset enamel flaking off the inside base.
My wife wanted a Le Creuset pot and was initially very happy with the new blue pot from David Jones.
4 years later the base has chips all over it. We took it back to David Jones and they had the rep look at it. I was not concerned as it had a lifetime warranty. I was shocked when they refused to warrant the product as it "showed signs of over heating"! This is not the case. From the many similar reviews on this website the quality in this brand is clearly no longer there. Don't buy Le Creuset!
I subsequently asked David Jones to Warran...Read more
t the product they sold me. They were very helpful and went back to Le Creuset. They agreed to refund the value of the pot. I purchased an Esteele Cookpot the same size and we are very happy with the pot and Esteele's lifetime warranty!Similar opinion? Write a review on ieatwords.com.au!
ChrisSouth East Queensland, QLD
- 11 reviews
- 3 likes
Love Le Creuset!
After having purchased a used 26cm Casserole a few years ago.... I fell in love. I now have several pieces and in my opinion it is by far and away the best cast iron available. Yes, it is expensive - but I believe worth every cent.
If treated properly it will last many lifetimes...... and stay looking good.
Tips - Start heat on low - wait for a few minutes before raising heat to medium. There is no need to cook on high....just wait a little while for the pan to heat. Best way to remove stains is soak it in sudsy water for awhile. Wa...Read more
1 comment
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Going to buy another
Have had mine for 10 years. Never read the instructions, constantly put it straight onto gas, previously used it on a standard element. It is fantastic. Always cooks perfect. Super easy to clean too. I just quickly clean it after cooking and put it back out ready for next night. Love it. Looking for a smaller one.
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Disappointed in product, warranty, and customer service
I purchased a Le Creuset 10 quart enamel steel stock pot. Within 3 weeks of mild use - boiling water for pasta - a chip appeared on the bottom. The retail establishment assured us that Le Creuset stands behind its products and would replace it. I called and left 3 messages before they called back and I was told I could return it to them and if they evaluated that the damage was not my responsibility that they would replace it. They said if they decide the chip was from misuse, they would allow me to repurchase it at at 30% discount - Ha! Then ...Read more
they explained that they considered exterior chips merely cosmetic and that do not replace because of exterior chips. I argued that the thing was less than a month old. They said return it and take my chance and if I was not happy with their verdict I could call back and talk to a supervisor. I will never buy Creuset again. Their days of being a good company must be long over.Similar opinion? Write a review on ieatwords.com.au!
NicPerth
Quality is so disappointing
We don't own a microwave so decided to spend the extra money and purchase a 'good quality' pan, given we use it on a daily basis. I felt re-assured by the 10 year warranty, but surprise surprise it doesn't cover the fact enamel damage. We've had the 3-ply omelette pan for a little over 6 months and the enamel has started to peel off. I've NEVER put it in the dishwasher or even used metal accessories. So according to their warranty I must've heated it too high from time to time. Like other reviewers, what a load of crock if the pan can't handle ...Read more
higher heat levels. I gave the pan 2 stars instead of 1 because it actually works wonderfully in terms of non stick and heat distribution, but unfortunately thats where it stops, and I'm now looking for an alternative brand to replace my existing collection of older pots and pans.Similar opinion? Write a review on ieatwords.com.au!
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SK
- 3 reviews
- Verified purchase
Never worked but the company says all the faults are with me
With all the fan fare surrounding this brand, I bought their expensive enameled cast iron casserole as a prized addition to our kitchen. Red through all the instructions carefully and very first cooking in it, didn't work as promised! Everything would just stick! Took more oil to finally finish a simple vegetarian curry than my regular stainless steel pans. But, since this is such a big brand, we thought we probably have not used it correctly. So, next cooking, even more careful and same result. After some more iterations, I decided to take it ...Read more
to the retailer, in this case Myer, Chadstone. When I explained the problem, the staffs reacted as if it's a personal attack to them! As if the product is designed by them and manufactured in their own company! I was told I am the first person ever to say anything negative about this brand! Anyway, I asked them to log a repair/return request. Yesterday they called me and told me that the company has reviewed the item and they say that there is no manufacturing defect and the reason for excessive sticking is, you guessed it, the item is not being used properly, as instructed. They said they can't do anything about it and I should take it back. Bottom line, this is an overhyped brand and this is my first and last Le Creuset product.Similar opinion? Write a review on ieatwords.com.au!
Never worked.
This product has been a major disappointment really from day 1. It never really worked. Had the same experience as William. I have owned Le Creuset products previously but for some reason this one despite following all the instructions for first year etc has flaked and always sticks. It was a Christmas present otherwise I would have returned it.
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William
- 3 reviews
First and last le Creuset
After using my creuset about twice a month for about 8 years, flakes of enamal started to come off the inside of the base.
Since it came with a lifetime warranty I hauled it to a le Creuset store where they told me that I had been using the pan incorrectly! They alleged I heat the pan up to quickly and therefore the enamel cracked. Rubbish! I always slowly heat the pan through, always hand wash it and never let it get temperature shock. Even if I would do that, you would expect a $500 pan to be able to handle heat! First and last le Creuset. I was offered a 'special' discount of 30% on a new pan. Don't bother, I am now an ex-Creuset customer.
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Food Addict!sydney
- 2 reviews
- 2 likes
Totally in Love!!
I first bought the 30cm shallow cast iron casserole I thought that was enough - cost so much! but I fell head over heels in love with it! Cook with it ALL the time! I then purchased the grilling pan as I thought it would quite practical. I now grill anything and everything!! Love it!! So I then bought the 24cm dutch oven and now I have purchased the signature 22 cm round wide dutch oven! These casseroles are a dream to cook with and so easy to clean. The trick for me is to start them off medium to high heat then once hot turn the heat do...Read more
wn a notch once you start cooking - this depends on what it is you are cooking of course as some dishes require a high temperature e.g. grilling meat. For me these casseroles have been well worth the (huge!) investment and if you can afford at least one I would recommend you buy one - you will not be disappointed .Similar opinion? Write a review on ieatwords.com.au!
fantastic!!
This is a great product that is used all the time and never falters. I would highly recommend this to all good cooks! I purchased this pan with some apprehension however, it's just fantastic. I am very satisfied with it and I am looking forward to making many meals with it.
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Questions & Answers
Betty VWasked
I have a le creuset cast iron Pan for years but dropped and it cracked. I like to replace it but do not know where to measure, on the top or bottom. It is small with lid and has the number 22 on the bottom. The colour is red. Can you please advise.
No answers
JulieXXasked
Is the cook surface of this enamel or only the outer ?
1 answer
Hi Julie49,
The enamel on the cooking surface has chipped off exposing the bare metal underneath which has subsequently began to rust. Happy to post a photo on here but unsure as to how. Do not buy under any circumstance if you intend to use this pot for cooking....
Andrewasked
It is not clear if the inside of this pan is untreated cast iron (which we want), enamelled, or in any other way coated.
1 answer
I'm pretty sure it is enamelled. A lot of the saucepand-style cast iron from LC, Chasseur and Staub all use a black enamel that has a slightly (ever-so-slightly) rougher texture than the cream/white enamel. In fact, all Staub pans I have seen use the black enamel and it is superior to the Chasseur enamel.
From memory, LC and Staub use three layers of enamel and Chasseur two ... I wish I had a reference for that tidbit but I don't -- take it with a grain of salt.
If you are having a hard time sourcing unenamelled cast iron, try looking in camping stores. An alternative is to get a good carbon steel pan such as the De Buyer Carbone or Mineral B range. I have some reviews here: /r/de-buyer-carbone-plus-round-frypan/351905.html
and here: /r/de-buyer-mineral-b-element/282487.html
Cheers,
McPop.
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Chris
My love affair with Le Creuset continues. I am still adding to my collection when I see a desired piece on sale. I have had no issues whatsoever with chipping, crazing, or food sticking. I use one ... Read more
or another piece almost daily - predominantly on an induction cooktop (occasionally a gas ring) and of course the oven. I am saddened to see so many reviewers have had issues with warranty claims. I had similar issues with a Scanpan wok Warranty, when I was told, by David Jones staff, I must have used the wok on too high a heat - silly me, I thought the whole concept of wok cooking style was based on high heat!