Notice to Reviewers: Please note that Len Robinson Strata & Community Management is not related to Robinson Strata.
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GManSydney, NSW
An adjustable crescent wrench
As the title suggests, Len Robinson is as useful as an adjustable crescent wrench. Almost every standard toolbox has one. The problem with the crescent wrench is that they will always loosen itself as you use it, which completely defeats any purpose in a tool designed to tighten/loosen nuts and bolts. To avoid this, you should grab an open ended wrench, or even a ratchet wrench with a socket. In other words, use any other company instead of Len Robinson, aka the adjustable crescent wrench.
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Rude, unprofessional
Very rude and arrogant. 0 care factor for the Owners. Expensive tradesperson and most of them are money making machine rather than providing good service.
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LeighSydney
- 2 reviews
- 1 like
USELESS, INCOMPETENT, BULLIES, ROBBERS AND THIEVES!
I totally agree that Robinsons should be investigated by Fair Trading. They are there simply to rort strata owners. They can't even put together an agenda or a voting paper with the correct SP number on it. Their minutes come out signed by an ex-licensee. They charge you again for certificates already paid for. Their meetings are so badly managed that they always end up with another meeting needed at another cost of $400 plus.
Useless, aggressive, arrogant, ignorant of strata laws, and very happy with themselves for carrying on like a bun...Read more
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HonestReviews1Sydney
- 3 reviews
- 3 likes
UNPROFESSIONAL, ARROGANT, RUDE, BULLIES,USELESS,INCONSIDERATE,LIES,OVERPRICED,PATHETIC....
This is the true rating of a strata company that is out of touch and should be investigated by Fair Trading Dept, Robinson Strata Management, Angela and Joanne are so arrogant and lie and are bullies in applying there made up strata laws. I asked to have safety repairs to my property done with several emails and calls over 2 year period and still nothing done, only to find out they approved a committee member in the same building while mine was rejected. They are bias, corrupt and need investigating in there administration of tenants owners rig...Read more
hts. I had to call fair trading who said they are not following legal law and are over charging fees, placing owners in financial distress unnecessarily. I have had to write this review because Robinson strata management, Angela and Joanne are so rude and arrogant and inconsiderate i can't believe they are in management positions responsible for customers. The meetings are unprofessional, Robinson and the useless committee are so incompetent in quotes and cost effectiveness, its simply embarrassing. The unit block in lazy, outdated and Robinson are the same. They simply take there undeserved commission and thats it, they do nothing to earn this commission in terms of basic customer service, and have a unprofessional work ethic and knowledge of customer/owner services. DO NOT USE THIS COMPANY-ROBINSON STRATA WILL DISAPPOINT YOU, LIE AND RIP YOU OFF. THERE ARE BETTER STRATA COMPANIES OUT THERE THAT ARE MORE PROFESSIONAL IN CUSTOMER SERVICE.Similar opinion? Write a review on ieatwords.com.au!
PennySydney
- 3 reviews
- 2 likes
Terrible Strata Management Company
Very unprofessional and either don't know what they are doing or don't care. Ignore emails from the executive committee wanting an explanation of the accounts. Have not followed up on outstanding monies owed to the sinking fund despite being asked multiple times. We have been asking for replacement fencing quotes for two years and strata management keep telling us contractors are hard to find. The neighbour found her own and the fencing work has finally commenced (no thanks to strata management). They seem to turn over staff often as well which does not help communication when emails go unread. I would strongly not recommend using them.
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sanjaysydney
Inexplicable overheads
Just outright horrible strata management. Every time you get late in paying the bill, they charge some exorbitant fees and threaten to escalate the matter to debt recovery. I had enough of their nonsense. I am a resident of treetop circuit and willing to get rid of them at any cost. Can someone please advice how to get rid of them?
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Don't bother
Unprofessional, out of their depth. I have dealt with all managers and always disappointed with outcome & service. Their knowledge is limited, they need update their training as they currently have no idea business skills and strata abilities. Saddest bunch of so called strata managers I have ever dealt with.
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postieSydney
- 2 reviews
- 5 likes
Helpless! Arrogant! Terrible
Unprofessional strata management. Always twist the strata law the way they want. Do not care about OC. Does the repair with expensive quotes. ($100 worth repairs will be done for $500). Waste of owner's money. Stay out of this Strata management company.
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NadiaSydney
Absolutely terrible
Len Robinson strata is absolutely terrible and unprofessional strata management.
They are rude, they go ahead with the decisions without a quorum (they based the decision for one of the meetings on 1 vote out of 146)
They schedule adjourned strata meetings during work week within working hours in their office (e.g. Tuesday 10:30 AM).
They don't maintain the property well.
Even though they seems cheap, stay away from them!!
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mugzzAU
Do yourself a favour!
The worst Strata Management company I have ever had to deal with. Absolutely incompetent, rude and do what they want not what the customer wants. Strata Managers encouraging disharmony between friends & neighbours and turning a neighbourhood against one another. My advice to everyone out there....get rid of this company - get back your sanity and find a professional organisation as these people could not manage a chook raffle!
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