Ernst Body Corporate Management

Selling our Property and needed further information, dealt with Marilyn Young and within minutes had the required correct documents needed great service. This had happened on a few occasions unfortunately for us but no problem information was delivered very efficiently.

I have never had to send through invoices for payment before and wasn't sure of the process. Today I had the pleasure of speaking with Tracey and she was extremely pleasant and explained what I had to do and once the invoices arrived on the portal for approval. Was a pleasure to call this afternoon, thank you Tracey.
Regards,
Tracey

I called to update my email address and to check on my account. Natasha handled this professionally and promptly. She also sent me the link for me to log into

I have called the office to obtain a certificate from Ernst Body corporate. I had a very limited time to be on the phone and had to go to a meeting soon after.
I had also a deadline to have this certificate provided to my solicitor today. Customer service staff has mentioned that the related staff who can provide this certificate is not in today. I have insisted to put me through another staff who can assist me with my request.
Customer service put me through Bridget Christi who was a great, understanding and very professional staff who went beyond her duty to help me to meet my deadline. what a great customer service
Bridget is an asset to your company.
Regards
Betty

I run a commercial cleaning business and deal with Ernst Body Corporate regularly. I have a lot of contact with Natalie Bell. I can’t give enough praise to Natalie. She is always professional, helpful and friendly. Thanks for everything you do Natalie!

I made an enquiry about obtaining documentation for our apartment and was lucky enough to call Bridget. She was very professional and prompt with her sending me the links and details I needed. I was very impressed with her ability to deal with my request and action my requirements immediately. Thanks Bridget! I shall be calling you again.

Michelle Harrison has been instrumental with her knowledge on the financials and the assistance she provided in explaining the way the financials work. She is an absolute credit to ERNST who should be very honoured to have her

I would like to thank Bridget Christie for her prompt response to my request. She made my day! The same request to other BC service providers would take a couple of business days, it only took Bridget 15 minutes. Amazing service! Thanks again Bridget

I advised Ernst Body Corporate Management of a duplicate in their mailing/e-mailing system and received a prompt courteous response that it would be corrected. Thank you to Bridget Christie for responding quickly to my query.

Brenda Will is an outstanding Community Support Officer. I have been a CBD apartment owner for over a decade and I have found her communication resolving issues to be extremely professional, friendly and courteous. EBCM have made a smart move placing her in this role!

Michelle Harrison is more than helpful to me for a range of things, the main one being Financial queries, I can't remember a time that anything was too hard for her to assist me with.

I have worked closely with Lisa now for a couple of years, as she is appointed to be both the Body Corporate Manager and our Facilities Manager, for a Commercial Business Park - I work closely with her, as I chair the Body Corporate Board. I appreciate the services of Lisa S at Ernst, whom is always focused on trying to provide good service and also value for money. She is friendly and professional to deal with. I have found her to have a strong client focus and always honest in her dealings. It is also good that so many service providers also respect her highly - that is helpful and not surprising to me. Thanks Lisa. Regards, Simon

The best thing I like is the service is prompt. Always a timely response to every question. They are both Knowledgeable and flexible. We are very happy with the service

I have been a treasurer and chairperson for a very large building for 2 years and Ernst have been amazing to deal with. Not once in the 2 years have I had any issues with anyone at Ernst. Angela Hood has been absolutely fantastic and her attention to detail has been amazing, I could not have done the last 2 years without her support. Nothing has even too much effort for her or any Ernst staff member and that have always gone above and beyond. Thank you so much for all your help. I have no hesitation with recommending Angela or Ernst to anyone.

Ernst look after the body corporate for my building and I had to contact them regarding an issue. Natasha looked after me so well, creating a fabulous experience with something that was a little stressful. Thanks so much!

I have been dealing with Natasha Woodfield from Ernst Body Corporate since January 2022 as i'm selling a couple of units in a Building that she manages. She is always so prompt with replying to emails and phone calls and delivers information in a timely manner.

Natalie BELL has been extremely helpful and has provided reliable service in relation to the accounts management for Anchordown Complex. I would have no hesitation in recommending her to others. Lorenzo - Chairperson.

I have worked with Stephanie for most of 2022 in my role as a Building Manager of the Oracle Broadbeach, I talk or email with her invariably every second day and I find her to be extremely efficient, knowledgeable and always so willing to help.
Stephanie's experience and understanding of Body Corp Legislation is excellent and enables her to quickly respond to most questions I have. Anything she is unsure of Stephanie researches and answers without delay.
Stephanie is a great asset to the EBCM team and pleasure to work with.

Michelle Harrison is so engaging delivering information and answering questions on the lot owners level and nothing is a bother. So appreciative of her professionalism . A true asset under the Ernst Banner. Michelle Harrison - I would like to personally thank you for your assistance and knowledge to date in answering my questions. Your professional manner is to be commended.