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37 questions from our users

Stef T.

Stef T.asked

GB-450UPLE (Dark Graphite)

Is the Dark Graphite still stainless steel? All stainless steel rusts here close to the beach... I need non-stainless steel finish...



1 answer
Crashloaded
Crashloaded

No it's not stainless steel. It's a laminated finish so won't rust.

Glenda.

Glenda.asked

GB-450UWLX (White)

I would like to know if I can buy aftermarket door handles for my fridge.
I have redesigned my kitchen and would like to put handles on the fridge if possible. Regards Glenda

No answers
Roslynne M.

Roslynne M.asked

GB-450

How to get the small panel out for the hinge to reverse door on LG bottom mount

No answers
Karim M.

Karim M.asked

GB-450UPLX (Stainless Steel)

Is compressor should run all the time!
My refrigerator never stop and has noise which hadn't.



3 answers
Paul LW
Paul LW

Hi Karim
The compressor shouldn't be on all the time at all. I would call and request warranty service as soon as you can

My compressor works fine...Just a poorly made fridge thats noisy

Robin
Robin

I have had exactly the same problem with my year old fridge. Service guy wrote a report to say it was noisy and I have videos to prove it then an LG rep overturned the service report. Have dealt with the rudest ‘customer service’ people since. I want a full refund to buy a different brand - wouldn’t go near LG ever again.

Streamside
Streamside

LG REFRIDGERATORS ARE CRAP...Here in NZ most agents don’t even service them in most out of city areas anyway. Mine packed up near 5 yrs old and the charges for repair is $300 short of the price of a new one



Eve

Eveasked

GB-450UPLX (Stainless Steel)

We also have a noisy fridge. Has it improved fir any if you who have had a noise problem? This cant be normal.

No answers
jule61

jule61asked

GB-450UPLE (Dark Graphite)

I'm looking for a small, quiet fridge for a small, open plan studio apartment. It must be quiet as I'm sleeping in the same area.
Is this fridge suitably quiet for this situation?

4 answers
Pete C.
Pete C.

Definitely not! I have to have my bedroom door closed to cut out the buzzing.

jule61
jule61

OMG thanks for letting me know. I wish ieatwords.com offered the ability to select quiet fridges. This is such hard work.
There are more and more of us living in small apartments these days so manufacturers, retailers and the like want to get on to this issue and identify suitable small, quiet fridges for this application.
Nobody wants to waste money on appliances that are not fit for purpose.

Marcel B.
Marcel B.

Hi Jule, I can only speak for my own fridge and definitely is quiet. If we leave the doors open for too long after a grocery shop then we can hear it, but during normal use its quiet. Best of luck in your search, but maybe go to a department store and ask a salesman for one that they would recommend and do research from there :)

jule61

jule61asked

GB-450

I'm looking for a small, quiet fridge for a small open plan studio apartment. It must be quiet as I'm sleeping in the same area.
Is this fridge quiet enough that it's suitable in this situation?

No answers
Ian S.

Ian S.asked

GB-450

What is required to change the Fridge/Freezer doors to left-hand hinge or pivot opening. Is a kit required or can they be just easily changed over?

1 answer
Brian B.
Brian B.

Found a generic LG PDF which has instructions Page 28-29 which might help.

https://s.ieatwords.com/products/manuals/325535_585b17ce96649.pdf

Kevin

Kevinasked

GB-W450UPLX (Stainless, Water Dispenser)

What is the flow like out of the water dispenser?

No answers
kylie l.

kylie l.asked

GB-450UPLX (Stainless Steel)

Why would the fridge heat up around the seals to the point you cant hold your hand on it too long?

1 answer
James
James

The outer of the fridge acts as heat dissipation much like a radiator in the car it helps to cool the engine down. Although the amount required would be huge for it to not able to be touched. Has it changed or is it the same?

Michael B

Michael Basked

GB-450UBLX (Black)

How do you remove the big black stickers on the fridge?

1 answer
Alysia
Alysia

It came off pretty easily if you do it slowly

Rick B

Rick Basked

GB-450UPLX (Stainless Steel)

We have a new one however when you close the fridge door the freezer door pops open, the tech guy that came out said it's normal... Is it?

Also the fridge door unless shut with force will sit 1cm open which isn't good.

Overall not happy considering all the great reviews it gets..

Did we also get a Lemon?

3 answers
SueW
SueW

Hi Rick our seals on both fridge and freezer are good they firmly close. From our experience we would suggest go back to where you purchased it and explain that the Tech guy thinks it's fine because obviously it cannot be a good seal. We went back to Harvey Norman yesterday and they have contacted an LG rep to try and help us out hopefully we will get a result. Another tip take a video on your phone showing what happens as its easier for them to see than trying to explain. Good luck

Shelly
Shelly

they close firmly with suction

Rick B
Rick B

When closed the suction is good, however we virtually have to slam the freezer she door which then causes the freezer door to pop open.

Aje

Ajeasked

GB-450UPLE (Dark Graphite)

Does anyone have a video or instructions on how to reverse the doors Harvey Norman said it was easy but no instructions?

No answers
abuabmddklk

abuabmddklkasked

GB-450UPL (Platinum)

Has anyone had problem cleaning the topcover of the vegetable drawer? we can't clean it properly. been onto LG. They are no use whatsoever. Probably have to leave that piece out of the fridge. which leaves us minus a shelf. no good.

2 answers
Michelle
Michelle

Have you take it out to clean it?

abuabmddklk
abuabmddklk

Yes of course. However the glass is wedged into the plastic surround and you cannot remove the glass. As a result, liquids get trapped!

Murphy75

Murphy75asked

GB-450UPLX (Stainless Steel)

Does anyone else have a problem with a near constant bussing noise, apparently coming from the rear of the fridge, and audible about 7m away? It didn't make any noise when First installed. It's about 9 weeks old now. I've read that loose retainer clips can cause this noise.

4 answers
Michelle
Michelle

Mine is pretty noisy too, but I live with it. It doesn't keep us up at night. If it is the clips it will be good to know if someone has been able to fix it.

SueW
SueW

We have the same and can here it in our bedroom. Repairers have been 4 times and have said it is an acceptable noise even though we've even done sound files. Fridge/freezer 10 mths old and has buzzed 1 month into us purchasing it. Clips have all been checked quite frankly they couldn't care less. They suggested standing an ironing board against the side and I'm not joking.

podikor
podikor

We have the same issue. The fridge is 7 months old now but the noise started 2 months after our purchase.
A technician came in saying it is normal to have this level of noise but it is getting worse to the stage that this constant annoying buzzing sound causes us a headache.
I emailed them again and see what they can do for this.

Mishl

Mishlasked

GB-450UPL (Platinum)

Did anyone have issues with the fridge getting down to the correct temperature (3-4 degrees)? Mine arrived brand new yesterday, but I cannot get the fridge to go below 6 degrees... I didn't put any food inside, until it had been turned on for at least 24 hours & now I am reluctant to put anything perishable inside, until I sort out this internal temperature issue...

No answers
Ronnie

Ronnieasked

GB-450UPLX (Stainless Steel)

Has anyone had the fridge door drop on the opposite side to the hinge? I.e. The hinge is on the right side and the door is lower on the left side.

3 answers
Hudson
Hudson

I haven't met this situation. You can ask someone else.

Rick B
Rick B

Our doors do not fit square but the tech guy said it's due to the uneven shape of the unit. I believe he was just fobbing me off as I'm an Engineer by trade and know a a thing or to.

Tim
Tim

Have the same problem. Dropped 10 mm Sent LG a photo and the response was it looked ok to them. end of story. Good fridge otherwise. If there were instructions available I would do it my self. There chat system is like talking to an AI. WEIRD

John

Johnasked

GB-450UPL (Platinum)

How to vary the temperature of ref and freezer?

1 answer
Sarah
Sarah

When you open the door to the refrigerator, there is an led screen on top and you click which one, you would like to adjust

Murphy75

Murphy75asked

GB-450UPLX (Stainless Steel)

Can anyone confirm whether the freezer is frost-free?

1 answer
John
John

yes

Karen

Karenasked

GB-450UBLX (Black)

Is the model gb450ublx a matte black or gloss black please. There is only gb450ubtlx in store where I live which is nice but I want areal black gloss to match kitchen.cheers

No answers
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