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Reviews

4.7

99 reviews
5
(91)
4
(2)
3
(0)
2
(1)
1
(5)
  • Product Quality
    5.0 (29)
  • Return Claim MadeYes (0) · No (30)
  • Customer Service
    5.0 (28)
  • Warranty Claim MadeYes (1) · No (28)
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Cathy

CathyMelbourne

  • Verified customer

Fantastc facelift

published

I couldn't be happier with my Lovelight experience. Benita brought and experienced and creative eye to our home and helped problem solve some challenges that other companies had no idea about. to install some amazing custom shutters. The whole process was smooth and seamless. Nothing was too much trouble. The finished product is first class and has given our home a great facelift. The installation process was also professional and John was so efficient. I would definitely recommend Lovelight to family and friends.



1 comment
Lovelight
Lovelight -.Lovelight

Thanks for your review Cathy, Benita and John bring a level of excellence to everything they do!

Mel

MelMelbourne

  • Verified customer

Awful

published

Ordered blinds in JUNE and have been chasing love light since then- Fast track to OCTOBER and only lounge room blinds installed and room blinds paid for completely missed - After waiting, the WRONG blinds were ordered... I can forgive "human error" as I was told but there was NO apology and AWFUL/ RUDE customer service from [name removed]. Horrified.

1 comment
Lovelight
Lovelight -.Lovelight

Hi Mel, we are really sorry to hear you had this experience. I believe you have been dealing direct with our Director as recently as this week? If you need any more assistance, please just give us a call and we will action without delay 1300 763 171.



Tony

TonySydney

Great to deal with and Great quality

published

We purchased a new apartment and discussed our needs for blinds and curtains with Ben from Lovelight, he was excellent, great communiation, fast repsonse times and they delivered a terrific quality product. The Q motion motorised blinds are super quiet and once set up super easy to use. We splashed out on the Qsync system you can run your blinds on an app, bit fidly to set up but once done really worth the effort and great value.
We had one small issue with one remote which they foxed up straight away, cant recall the installation chaps name but he was friendly, helpfull and efficient also. Super pleased we went with Ben and the Lovelight team.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Tony! We're happy that you had a good experience and glad to hear that Ben was top notch the whole way

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Laura

LauraSouth East Queensland, QLD

  • 3 reviews

Absolutely beautiful product. Very happy with our window furnishings and will be using Lovelight aga

published

From selection to install there was no issues. Beautiful product, excellent communication, knowledgeable and helpful staff, even going the extra mile and organising installer to come back out to site to change roll direction on the blind even though it was customer error. Very very happy and so glad we went with Lovelight!

1 comment
Lovelight
Lovelight -.Lovelight

Great to hear that you'd use again Laura and thanks for taking the time to give a review!

Excellent after-sales customer service...very impressed...

published

The installed roller blinds have been up for a while and I needed help with fixing one of the roller blind chains that I had accidentally broken. I contacted Lovelight, explained the situation, and the response from staff at all levels within the organisation was prompt and efficient. The professionalism and attention to detail of the staff who attended the job was impeccable and he has done an exceptional job of keeping the work done neat and clean. Would highly recommend Lovelight to anyone looking for new window furnishings. Thank you Lovelight.

1 comment
Lovelight
Lovelight -.Lovelight

Terrific to hear that we were able to sort this out for you Bea. Thanks for the glowing review :)

Lina Kennedy

Lina Kennedy

  • 3 reviews
  • 1 like

Great staff

published
1 comment
Lovelight
Lovelight -.Lovelight

What a fantastic review Lina! Thanks for sharing your whole experience, Chloe and Tristan do a great job :)

Great Blinds, Great Service

published

Had new double roller blinds installed and we're really happy with the outcome. Amy from Lovelight was great to deal with and the install was completed in less time than suggested. Thanks Amy and Lovelight.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks John D for the great review :)

Carolannball29

Carolannball29AU

  • 3 reviews

So happy with my shutters.

published

So happy with my product (plantation shutters). Installed beautifully and staff were extremely professional and helpful. Good price for a quality product.

1 comment
Lovelight
Lovelight -.Lovelight

We're glad to hear that your shutters look beautiful Carolannball. Thank you for the great review!

Barb

BarbDrysdale

Excellent customer service

published

The service was terrific from Melissa. She kept me informed during thew whole process. Being a rental property the installers and trades worked in well with the tenant at all times. Quality blinds and quality service

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Barb, Mel will be thrilled to get this feedback!

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Great service!

published

Extremely professional and relaiable, quote supplied on time, hassle free process. Great customer service and quite reasonable prices. Highly recommended!

1 comment
Lovelight
Lovelight -.Lovelight

Great to hear Varun! It's wonderful to hear that you enjoyed your experience with us :)

Perfect Solution!

published

The service from start to finish was excellent. It was easy and hassle free; I now have a great solution with shutters for a couple of odd shaped windows. Very happy.

1 comment
Lovelight
Lovelight -.Lovelight

We're so happy that you had an easy and stress free experience with your shutters Yvonne, thanks for taking the time to give us your review

Rob

Rob

  • 2 reviews

Bedroom blind

published

Excellent Service, Melissa was great to deal with.
The installation was done great.
The product is of high quality.
Lovelite are a pleasure to deal with.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Rob, we're glad you had a great experience with Mel, she's a pro!

Great company to work with!

published

The guys at Lovelight are very accommodating. Very easy to work with and go above and beyond to make things work.

1 comment
Lovelight
Lovelight -.Lovelight

Wonderful to hear Samuel Property, we are glad we hit the mark with our service for you!

Mary

MaryVictoria

  • Verified customer

Very happy

published

I have just had my shutters and roller blinds installed. The person installed them and was punctual and turned out better than imagined

1 comment
Lovelight
Lovelight -.Lovelight

Great to hear Mary and thanks for the kind review :)

Frankie

FrankieMelbourne

  • Verified customer

Stress Free dealings with Lovelight

published

I recently moved into a new apartment block in Yarraville on Francis Street. We had all the Blinds installed for all of our windows (in 2 Apartments)- solid block out for the Bedrooms with a see through mesh in the Living spaces.
This was able to be completed in the week prior to my moving in. Thank you to Ben and the Lovelight team for the courteous and professional and most of all timely manner in which the installation of the blinds was handled.
Happy with the service and happy to Recommend.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Frankie for the great review, it was a pleasure working with you

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Lovelight - Fantastic all round

published

Great service. Professional staff. Quality product. Fantastic experience all round. I could not recommend Lovelight more highly for your next blind / curtain installation.

1 comment
Lovelight
Lovelight -.Lovelight

To the point review! That's how we like it! Thanks Jane for the recommendation :)

  • Verified customer

Lovelight 10/10

published

Lovelight Blinds is simply the best. The level of service to the quality of curtains and blinds - 10/10. I highly recommend them!!!!

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Aman for the top review!

Beautiful & Easy

published

Lovelight were so easy to deal with, their advice & guidance was amazing & helped me make the perfect choices for my house! The curtains are absolutely beautiful & makes my rooms look so soft & warm & cosy! I Iove them! thanks Josh & team!

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Lou, our Queensland team will be wrapped to get this feedback!

Amazing service and amazing end result

published

Lil from Lovelight was right on par with what we wanted. Nothing was a problem and her service and detail was outstanding. Thanks.

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Vanessa for the review, we'll pass this wonderful feedback to Lil :)

  • Verified customer

Highly Recommend... Amazing range, Quality product

published

From the moment we engage the lovelight team we knew we were in good hands...
This is an innovative company, staff are very knowledgable and they just had a care factor.
I have no hesitation in highly recommending LoveLight and just want to say a big thank you!

1 comment
Lovelight
Lovelight -.Lovelight

Thanks Sam! We're really happy that you appreciate our service and thanks for the review

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Questions & Answers

Smith

Smithasked

We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?

1 answer
Lovelight
Lovelight -.Lovelight

Hi Smith, thanks for getting in touch. Would you be able to send through some photos to [email protected] so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.

Get an answer from our members and Lovelight representatives

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