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Reviewer Photos & Videos
CathyMelbourne
- Verified customer
Fantastc facelift
I couldn't be happier with my Lovelight experience. Benita brought and experienced and creative eye to our home and helped problem solve some challenges that other companies had no idea about. to install some amazing custom shutters. The whole process was smooth and seamless. Nothing was too much trouble. The finished product is first class and has given our home a great facelift. The installation process was also professional and John was so efficient. I would definitely recommend Lovelight to family and friends.
1 comment
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MelMelbourne
- Verified customer
Awful
Ordered blinds in JUNE and have been chasing love light since then- Fast track to OCTOBER and only lounge room blinds installed and room blinds paid for completely missed - After waiting, the WRONG blinds were ordered... I can forgive "human error" as I was told but there was NO apology and AWFUL/ RUDE customer service from [name removed]. Horrified.
1 comment
Lovelight -.Lovelight
Hi Mel, we are really sorry to hear you had this experience. I believe you have been dealing direct with our Director as recently as this week? If you need any more assistance, please just give us a call and we will action without delay 1300 763 171.
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TonySydney
Great to deal with and Great quality
We purchased a new apartment and discussed our needs for blinds and curtains with Ben from Lovelight, he was excellent, great communiation, fast repsonse times and they delivered a terrific quality product. The Q motion motorised blinds are super quiet and once set up super easy to use. We splashed out on the Qsync system you can run your blinds on an app, bit fidly to set up but once done really worth the effort and great value.
We had one small issue with one remote which they foxed up straight away, cant recall the installation chaps name but he was friendly, helpfull and efficient also. Super pleased we went with Ben and the Lovelight team.
1 comment
Lovelight -.Lovelight
Thanks Tony! We're happy that you had a good experience and glad to hear that Ben was top notch the whole way
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LauraSouth East Queensland, QLD
- 3 reviews
Absolutely beautiful product. Very happy with our window furnishings and will be using Lovelight aga
From selection to install there was no issues. Beautiful product, excellent communication, knowledgeable and helpful staff, even going the extra mile and organising installer to come back out to site to change roll direction on the blind even though it was customer error. Very very happy and so glad we went with Lovelight!
1 comment
Lovelight -.Lovelight
Great to hear that you'd use again Laura and thanks for taking the time to give a review!
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Excellent after-sales customer service...very impressed...
The installed roller blinds have been up for a while and I needed help with fixing one of the roller blind chains that I had accidentally broken. I contacted Lovelight, explained the situation, and the response from staff at all levels within the organisation was prompt and efficient. The professionalism and attention to detail of the staff who attended the job was impeccable and he has done an exceptional job of keeping the work done neat and clean. Would highly recommend Lovelight to anyone looking for new window furnishings. Thank you Lovelight.
1 comment
Lovelight -.Lovelight
Terrific to hear that we were able to sort this out for you Bea. Thanks for the glowing review :)
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Lina Kennedy
- 3 reviews
- 1 like
Great staff
we got our selection for the whole house at Gallery for Simonds so we didn't go to a store we had excellent service from Chloe she was very happy to spend time with us we were not rushed
It has taken some time for us to actually start our build nearly 2 years later we went back to revisit our choices a few things changed but we were looked after once again
Installation has happened they look great ....... Tristan did an amazing professional job and was very tidy as well which I loved
There was a few issues which we need to resolve misc...Read more
1 comment
Lovelight -.Lovelight
What a fantastic review Lina! Thanks for sharing your whole experience, Chloe and Tristan do a great job :)
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Great Blinds, Great Service
Had new double roller blinds installed and we're really happy with the outcome. Amy from Lovelight was great to deal with and the install was completed in less time than suggested. Thanks Amy and Lovelight.
1 comment
Lovelight -.Lovelight
Thanks John D for the great review :)
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Carolannball29AU
- 3 reviews
So happy with my shutters.
So happy with my product (plantation shutters). Installed beautifully and staff were extremely professional and helpful. Good price for a quality product.
1 comment
Lovelight -.Lovelight
We're glad to hear that your shutters look beautiful Carolannball. Thank you for the great review!
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BarbDrysdale
Excellent customer service
The service was terrific from Melissa. She kept me informed during thew whole process. Being a rental property the installers and trades worked in well with the tenant at all times. Quality blinds and quality service
1 comment
Lovelight -.Lovelight
Thanks Barb, Mel will be thrilled to get this feedback!
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Great service!
Extremely professional and relaiable, quote supplied on time, hassle free process. Great customer service and quite reasonable prices. Highly recommended!
1 comment
Lovelight -.Lovelight
Great to hear Varun! It's wonderful to hear that you enjoyed your experience with us :)
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Perfect Solution!
The service from start to finish was excellent. It was easy and hassle free; I now have a great solution with shutters for a couple of odd shaped windows. Very happy.
1 comment
Lovelight -.Lovelight
We're so happy that you had an easy and stress free experience with your shutters Yvonne, thanks for taking the time to give us your review
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Rob
- 2 reviews
Bedroom blind
Excellent Service, Melissa was great to deal with.
The installation was done great.
The product is of high quality.
Lovelite are a pleasure to deal with.
1 comment
Lovelight -.Lovelight
Thanks Rob, we're glad you had a great experience with Mel, she's a pro!
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Great company to work with!
The guys at Lovelight are very accommodating. Very easy to work with and go above and beyond to make things work.
1 comment
Lovelight -.Lovelight
Wonderful to hear Samuel Property, we are glad we hit the mark with our service for you!
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MaryVictoria
- Verified customer
Very happy
I have just had my shutters and roller blinds installed. The person installed them and was punctual and turned out better than imagined
1 comment
Lovelight -.Lovelight
Great to hear Mary and thanks for the kind review :)
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FrankieMelbourne
- Verified customer
Stress Free dealings with Lovelight
I recently moved into a new apartment block in Yarraville on Francis Street. We had all the Blinds installed for all of our windows (in 2 Apartments)- solid block out for the Bedrooms with a see through mesh in the Living spaces.
This was able to be completed in the week prior to my moving in. Thank you to Ben and the Lovelight team for the courteous and professional and most of all timely manner in which the installation of the blinds was handled.
Happy with the service and happy to Recommend.
1 comment
Lovelight -.Lovelight
Thanks Frankie for the great review, it was a pleasure working with you
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Lovelight - Fantastic all round
Great service. Professional staff. Quality product. Fantastic experience all round. I could not recommend Lovelight more highly for your next blind / curtain installation.
1 comment
Lovelight -.Lovelight
To the point review! That's how we like it! Thanks Jane for the recommendation :)
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- Verified customer
Lovelight 10/10
Lovelight Blinds is simply the best. The level of service to the quality of curtains and blinds - 10/10. I highly recommend them!!!!
1 comment
Lovelight -.Lovelight
Thanks Aman for the top review!
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Beautiful & Easy
Lovelight were so easy to deal with, their advice & guidance was amazing & helped me make the perfect choices for my house! The curtains are absolutely beautiful & makes my rooms look so soft & warm & cosy! I Iove them! thanks Josh & team!
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Lovelight -.Lovelight
Thanks Lou, our Queensland team will be wrapped to get this feedback!
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Amazing service and amazing end result
Lil from Lovelight was right on par with what we wanted. Nothing was a problem and her service and detail was outstanding. Thanks.
1 comment
Lovelight -.Lovelight
Thanks Vanessa for the review, we'll pass this wonderful feedback to Lil :)
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- Verified customer
Highly Recommend... Amazing range, Quality product
From the moment we engage the lovelight team we knew we were in good hands...
This is an innovative company, staff are very knowledgable and they just had a care factor.
I have no hesitation in highly recommending LoveLight and just want to say a big thank you!
1 comment
Lovelight -.Lovelight
Thanks Sam! We're really happy that you appreciate our service and thanks for the review
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Questions & Answers
Smithasked
We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?
1 answer
Lovelight -.Lovelight
Hi Smith, thanks for getting in touch. Would you be able to send through some photos to [email protected] so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.
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Lovelight -.Lovelight
Thanks for your review Cathy, Benita and John bring a level of excellence to everything they do!