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Reviewer Photos & Videos
RebeccaMelbourne
Fantastic service and blinds
Lovelight were always professional and on time. The staff were always friendly and helpful. I had no issues whatsoever and was very impressed with the final result. The blinds installed by Lovelight look fantastic.
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- Verified customer
My 'go to' supplier for blinds
My husband and I moved into an apartment in the city. The apartment had a combination of manual blinds and electric blinds. We replaced the manual blinds with new, electric blinds from Lovelight. They looked terrific, were functional, and two years on we still haven't had a hiccup. Importantly, they are also very quiet when in operation.
We are so happy with our Lovelight blinds that we have just recently engaged Lovelight again to replace our old electric blinds (the ones we inherited from the previous owners). Each dealing with Lovelight has been a pleasure - they are responsive, efficient, pragmatic and their tradespeople are very neat. They are my 'go to' for high-end, elegant blinds.
1 comment
Lovelight -.Lovelight
Hi Samantha J, many thanks for taking the time to write a review. We value your business & look forward to your next project. Catch up soon!
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Perfect on time service each time
Always turn up on time as arranged. Pleasant and professional. Perfectly installed product. Beautiful finish. Understand needs of client. Pleasure to do business with modern products sided with good old professional and homely service
1 comment
Lovelight -.Lovelight
Thank you Elaine!
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VictoriaVaucluse
Love our new blinds!
We couldn't be happier with our new blinds. Ben was wonderful to work with and Andy did a great job installing them in our home. Very attentive, reliable and a super easy process. Highly recommend them.
1 comment
Lovelight -.Lovelight
Thanks so much for the response! Our installation team in NSW do a great job!
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TiffanyMelbourne
Great company - great product
I needed new roller blinds and lovelight were a pleasure to deal with. Rochelle was efficient and was able to recommend the best product for us. Lloyd who came to
Install the blinds was also friendly and helpful. I would highly recommend this company.
1 comment
Lovelight -.Lovelight
Thanks Tiffany, we love working with you & your husband!
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Millie MMelbourne
Unbelievable scenes!
Ordered plantation shutters, installed early and were a pleasure to deal with. Would highly reccomend this company to anyone interested is a competitively priced and top quality product.
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NickyCasuarina
Excellent service with quality products
Lovelight provided a very professional service with high quality products. Josh was friendly and very easy to deal with and gave excellent opinions on colour and texture. Would definitely use them again and don't have any hesitation on recommending them.
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Curtains and Blinds
I found dealing with Lovelight to be a very positive experience.
All the staff are very professional, trustworthy and efficient.
The blinds and curtains are of a very high quality.
I would have no problem in recommending them.
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Fabulous company to deal with
We recently moved into a new property and needed the whole house completely done with blinds and curtains and outdoor shutters
I had Josh visit my house and he was amazing! He got a vibe straight away for what I was after and narrowed down selections for me. We completed the whole order together in 30 minutes. This guy knows his stuff!!
We were under a deadline to get the items installed and Josh and Alan delivered above and beyond.
One blind wasn't quite what I thought it was going to be like....oh, wait not at a problem at all. Josh replaced it within 2 weeks to something I was happier with. Amazing! This is how a business should be run.
Lovelights have a great product and entire crew working for them.
You'll love it!!!
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The HAPPY Customer
Still in awe of the service received and pleasant nature of the installer. He also insisted on cleaning up after the installation was complete!!! How good is that. From ordering to installation the process has been hassle free. Would highly recommend this guys
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Amazing blinds, Amazing Service. Would definitely give them another job
I had Ryan from Lovelight come and measure some blinds in my place. not only were they fair with price but their service was impeccable. they came when they said they would and left our apartment clean and tidy and we just love the blinds. i would highly recommend them
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ZingBurgerMelbourne
- Verified customer
10/10 Service, Installation & Product
I don't normally take the time to write reviews but in this case I thought I would. I had Lovelight install new roller blinds and curtains in our recently renovated property, I found their team very knowledgable, they helped us pick fabrics and colours that matched with our property, I think what I appreciated most was having dealt with numerous tradespeople during our renovation, it was nice to deal with a company who wasn't just looking to up sell us to the most expensive option but rather find the best choice.
We then had the pleasure of...Read more
dealing with Lloyd one of their installers, he had great communication in the lead up to the install, he came on time, worked quickly and even cleaned up the mess after the job was done. I can't recommend them more highly if you need new curtains or blinds, after a long renovation and dealing with numerous tradies that didn't turn up, didn't clean up their mess and just didn't really care it was really refreshing to use a company like Lovelight.Similar opinion? Write a review on ieatwords.com.au!
Great Advice, Great service and amazing prices.
The team at lovelight helped us with all our window furnishings including indoor and outdoor blinds as well as our curtains. We found the staff there to be full of great advice which saved us a lot of time and money. If you're looking for a great team to work with I highly recommend these guys.
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Jeremy KMelbourne
Great quality, amazing service!
We had an amazing experience with the Lovelight team. The team was extremely professional on the phone, and I was very impressed with the install team.
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Penfold4Greater Melbourne (Inner), VIC
- 2 reviews
Good blinds but terrible correspondence, won't turn up or call back to fix anything. Still waiting.
The blinds they gave our apartment block are great. Now that I have something that needs to be repaired they won't help me. I have rung them once a week for the past three weeks and they said they would call me back for an appointment and still waiting. I also said I'm pretty mild mannered but will write a complaint the last time I called to try to get them to call me and help. Nothing... Useless service.
1 comment
Lovelight -.Lovelight
Hi There Penfold4,
We are very sorry to hear of your experience, we also apologise for the delay in responding to this post.
The feedback we receive from all of our customers is critical in insurin... Read more
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AnnoyedMelbourne
Shocking!
Very disappointed with this company. Defensive verging on rude communication when queried, incompetent measuring resulting in incomplete installation and 100% over promises under delivers. As a professional in BD and Customer Service I would never recommend this company. Happy to take your money, reluctant and rude post sales.
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Lovelight -.Lovelight
Hi Annoyed,
Sorry it has taken us so long to find this post.
We are terribly disappointed to hear about your experience with Lovelight.
... Read more
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EzraMelbourne
Excellent service, great products and advice
All of our motorised blinds, regular blinds, and curtains were done through Lovelight. They provided the expertise with colour and fabric selections as well as fantastic service when it came to measuring and installation. They even organised for an electrician to come and sort out a problem we had, which made our lives much easier.
HIGHLY RECOMMENDED!!! A+++
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DenMelbourne
Useless service
I have been "working" with Lovelight to furnish our off-the-plan apartment because they're the vendor recommended by the developer. However, they don't respond to emails nor answer calls. Even if someone answers the phone, you don't get immediate feedback.
1 comment
Lovelight -.Lovelight
Hi Den,
We realise that this post has been left unattended for a very long time. We are very sorry about that. We are also very sorry for your experience with Lovelight.
If you have some time our Dire... Read more
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MamaMelbourne
- 8 reviews
- 1 like
Incredible advice. Exemplary customer service.
I have had all the curtains in my house done by Lovelight in Prahran Melbourne. They are a lovely company to work with, they take the time to make sure that everything is exactly as you want it and all window furnishings are professionally installed. They worked with me to make sure that i could split the work into stages and pay it off over time and nothing is too much trouble. They came and measured up all the windows and then when I came into the workshop, they had already prepared some samples of curtains that complimented by color scheme perfectly. it is the extra care with the details and brilliant customer support that has me reccomending them on this forum.
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Questions & Answers
Smithasked
We have roller blinds (with blockout blind also) and a lot of light comes through the big gap at the top and sides on every window apart from the ones that have a single blind and are on sliding doors. Is this the case for everyone else or are we the unlucky ones?
1 answer
Lovelight -.Lovelight
Hi Smith, thanks for getting in touch. Would you be able to send through some photos to [email protected] so we can take a look at your blinds? That's the fastest way for us to review your install and arrange to sort out any issues.
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Lovelight -.Lovelight
Many thanks Rebecca! Hopefully we can do business again soon.