I bought this mattress for $2590 in 2017. I have had nothing but problems with it and I hate it. I am really hot at night when I sleep. Even waking in winter really hot. I can’t sleep on my sides without my hips hurting. I thought maybe it was just me but when I stay in hotels I don’t have the same
problem. I stayed at a friends place recently and she had just purchased a mattress for $300 and it was ten times better than my mattress. It’s a horrible mattress and not worth the money.

I love this mattress, myself and hubby have had it for over 4 years and still love it. Hubby was a firm and I was a plush so this was a perfect meet in the middle mattress. We regularly rotate it so have had no real issues with sagging etc. We will probably by it again when it's time.

Partner and I bought this mattress a few years ago after being sold it by “Sales” people. First night was where it all began. Sore back, uncomfortable after 5 minutes laying down.
Do not waste your money or time. Go for a different brand.

I bought the Times Square Madison in July 2022 and I'm STILL waiting for a good nights sleep! I tried many mattresses in the store and the sales person assured me that this mattress would give me a luxury feel if I was to purchase a 'medium' mattress. I wish I had gone for any other brand. This mattress was such a waste of money. I paid $1850 for it and all I get it pain.

After purchasing the mattress, the sales person said that at first it would be hard and take a while to get soft. Unfortunately now it is TOO SOFT and I have no support for my back and wake up with so much pain. I don't understand how people can give this mattress 5 star ratings when it is complete rubbish. DO NOT WASTE YOUR MONEY. DO NOT BUY THIS MATTRESS!!!!

Bought this about 8 months ago. (MADISON ROCKEFELLER MATTRESS)
It was good for the first 6 months and then started giving back pains. Deep dips (or body impressions as they justify it) formed inspite of regular rotation. Spent nearly $2000 for something that lasted 6 months.

Also, for this brand customer care does not get involved. I called them (Madison) and they suggested that my best option is to call the store (Snooze) for any warranty claims. The store said they wont do anything because it is not a 'manufacturing' defect and rather just 'discomfort'.

18 months ago we bought the king size Madison Times Square mattress and base set from Snooze Mornington.
It has started to sag really badly. Madison were very responsive and came out and took the mattress away for “assessment”. Surprise surprise it can back as “within tolerances”.
Guaranteed for 10 years, lasted 18 months, you do the math.

3.5k down the drain :-((
Off to buy a 100% latex mattress and hoping for a much longer life and better nights sleep

Purchased this King-size mattress just recently, and couldn’t be happier. We liked the salesman at Snooze Artarmon (Andrei) who did not subject us to ‘hardsell’ hype, and guided us through the process in an informative and helpful way. The delivery men were also very good. The mattress is extremely comfortable with a perfect combination of support and cushioning. The quality of our sleep has improved, as we no longer wake each other up when we move. The King size is the way to go, and we are kicking ourselves that we did not get one years ago.

I bought a king-size Madison Times Square ten days ago and love this bed! My previous bed was a Madison bought 14-15 years ago and I loved this bed too so when it came to looking for a new bed, I only looked at Madison beds. For the past year I've had higher back pain and after my first sleep on my new bed (and every night since) my back pain has disappeared completely. I've decided to review this bed in about ten years as I think I left it too long before I bought my current bed, hence the back pain as the support wasn't up to scratch after so many years. I have no doubt that the next bed will be a Madison too.

I started sleeping on our new mattress and after a short time started getting back ache and sore hips, I contacted Snooze to let them know and was told to keep flipping the mattress and that it was normal for it to have a few dips in it as it moulds to your body, I have flipped the mattress heaps and this still has not helped, I am still getting back ache every night. Do not buy this mattress

I absolutely love my Madison Times Square, when new is firmer but after a few months i have fallen in LOVE!!!
The mattress is so comfy firm but soft in all the right places. Would recommend this to anyone.

I purchased six of the Madison Times Square mattresses for our new home that I'm not 100% happy with. I didn't try enough mattresses out before making my decision, I should have shopped around. This was my biggest mistake. I wake up each morning with lower back and hip pain I haven't experienced before. I have now resorted to a very expensive mattress topper to see if this improves my night sleep. If I decide to replace the mattresses I will definitely go back to the Sealy brand.

LOVE how comfortable this bed is - super supportive, love the springs and that I don’t feel my husbands every move lol
Only had for a few weeks but loving it so far

Bought this mattress 5 weeks ago and I wake up every morning 4am with aching hips, back and neck. I have resorted to putting a low pillow under my knees to give some relief. Have just bought a second mattress topper to try to soften it. It's like sleeping on the floor. It is nothing like the test version at Snooze. Am tempted to buy a $500 mattress to replace it. So disappointed.

Im the fussiest mattress person ever so I really looked around before we purchased. Bought it over a year ago and absolutely look forward to sleeping on it. Im tiny, and my husband is a tall 110kg and its great for both. Its a little harder once you put the protector on it but thats fine. So feels a little harder than in the store and can be a bit of a shock when it first arrives. Would recommend.