After getting my car serviced at Kia, I was given a voucher for a free car wash at Magic Hand Carwash - Ferntree Gully.
I really didn't expect much - maybe a quick squirt with a hose. But wow these guys put in an impressive effort. First they hand washed then 3 of them dried, waxed and buffed. They even put tyre black on the tyres.

Website $10 offer not accepted; told "not us" despite showing them the sms and email with same business branding. Guy walked away mid discussion as fellow with larger car arrives.

Quoted $220 for wash inside and out ... website shows this as $39.

Kept insisting it was "from" $39. Errrr ... sure....

Got offended and swore at me when i drove away.

Very uninterested and rip off merchants.

Location: Vic Gardens

Experienced a great wash with good customer service.. Will definitely make it a regular occurrence with both of my cars. quick and reliable. Very very happy.. Keep up the good work

So I used a groupon voucher to get my car “superior cleaned” when I picked it up .. it’s was a real big disappointment could have done a better job myself. I had to pay $12 parking for something that wasn’t even up to standard the inside wasn’t even clean and then I was told they charged extra for dog hair.. - which I’ve never been told until now and I go here all the time. Not only that they lost my garage remote( it was just the power board) but still. Not really the point the only garage remote we have. Won’t be going to this car wash EVER again! Highly disappointed!

Outside of car looked good from a distance when I collected the car but when I drove out into the sunlight could see swirls and patches that had been missed and windscreen not cleaned properly. Although the price list specified cleaning inside and outside of a 7 seater around the back row of seats was not touched at all nor were the seats. $85 later and I'll have to finish the job myself.

I paid for inside and out service (Westfield Carindale) and received nothing. It was a terrible experience. They clearly missed the interior part, they didn’t wiped, dusted, vacuumed or even cleaned the windows. My car also had a greasy mark that wasn’t there before.
I asked the manager to check it, so he took my car somewhere for 5 minutes and brought it back. When I had a look again I noticed that they only had cleaned the driver spot and the rest of the car still the same. All this plus a nasty smell of sweat that they left in my new car.

I thought the premise of these places was they were better than a machine wash, and saved you time?
Took my car to Frankston for a wash, windows, and interior wipe over. The job was so poor you could barely see through the windscreen and they had missed entire patches of the car. I complained and rather than wash it again properly, they came out and wiped over the windscreen & dirty bits with a dry cloth. When I got home and saw the car in the sun light, I could see they must used dirty clothes (or brush) all over the car as there were light scratches/swirls all over the car. So I then had to rewash my car, and hand polish to remove the swirls.
I would've been far better to run it through a machine wash.

Paid for an interior and exterior wash. Paint work outside was still dirty, interior not vacuumed in back seat well, they even managed to mark one of the alloy wheels.

Went to the car wash today wanted the $39.00 wash but was upsold the Superior wash for $69.00. What a joke the interior still dirty, the outside had a mark down the side told me it was egg, and couldnt be removed. Tyres dirty, back of the car still dirty
Took it home my husband got the marks off the outside and cleaned the interior
Will certainly not be going back there
Dont wasyte your money