??!

See the Best Daily Deals / Group Buying Sites in 2020 as rated by Australians on ieatwords.com.au.



Reviews

(569)
(130)
(67)
(140)
(1,190)
  • Incentivised Review Yes (2%) · No (98%)

Reusable silicon covers - don't waste your money!

published

The silicon covers don't adjust to any containers, they are useless. I tried on different type of containers and they don't stick around them. It's a shame I couldn't find a way to complain directly to Groupon.


Not Happy Jan

Not Happy JanSydney, NSW

V8 Car wash Campbelltown

published

Upon arrival told 2006 model car has old paint.Offered $100.00 extra job to polish car. Groupon voucher included Clay Bar treatment.
This was supposedly done out of sight on wet car.17 mins to wash and clay bar small sedan out of sight. Shocking job and tried to coax extra work at cost of extra $70.00.
Total time of 1 hour 17 mins to wash,vacuum,clean engine bay,clay bar whole car,dry,vacuum, polish whole car,wipe down interior,shine wheels.
Really save your money.

Andrew

AndrewGreater Melbourne (Metropolitan), VIC

Place never opened even being confirmed for booking

published

Spacewalk Cafe never opened even the booking was made. It was Monday they said they open from 9am to 3pm. Went there at 12pm & the place was closed. No wonder the average rating is slow low, it is that bad in service.

María José C.

María José C.South East Queensland, QLD

Hard to contact them - I have been scammed by one of their partners!

published

I have been sold something which was not real. I feel so dissapointed and sad. Groupon should make sure that the partners they work with do comply with what they promise they would do.



Do not use groupon! Worst experience ever.


Kevin

KevinSouth East Queensland, QLD

  • Verified customer

The Dale Espresso Bar & Cafe - BAD portion

published

The voucher allowed us to order 2 meals @ $18.50 each and a coffee each. Both my partner and I ordered the salmon supreme breakfast which was valued at $18.50.

When the meal was served we were presented with one thin slice of sourdough, covered with a thin layer mashed avacado, 1 thin slice of salmon and one poached egg on top. The meals were so small that we were still starving after we finished. I am not quite sure who would pay $18.50 for that.
The coffee was okay. We were in a rush so we didn't argue with the owners but it was a bad experience.

This offer was not what they promoted it to be therefore not good value for money. I DO NOT recommend it.


Jas

JasMetropolitan Adelaide, SA

  • 2 reviews

Faulty watch - poor customer service

published

Received faulty smart watch. Contacted Customer immedaitely. Told to send photos and videos, videos bounce as too large. 10 emails to Groupon, chat windows and phone call still hasn't resolved.


Jessica

JessicaSydney, NSW

  • Verified customer

Poor quality dog mattress bed

published

I purchased a Thick Pet Bed Mattress with Removable Cover (large size) on 11-Oct-2019, it's not a cheap one and I hoped to give my pet dog the most comfortable sleep. But only after a few month, the mat in the middle (aka 'thick mattress'), became crumbly, the cotton whatever inside the mat scrunched up like after washing in washing machine, but I never washed it. The quality is so poor given that price (I paid $40 something + shipping fees), but the quality is not even as good as a $20 one from Kmart. I tried to warn people don't buy it but there's nowhere on Groupon website or App to find product review button for this product. So disappointing!!!


Jackee

JackeeNorth-West & West coast, TAS

  • 12 reviews

Forget it if your bigger than a C cup

published

Comes in three sizes as described: 9.5cm: suitable for A/B cups, 11cm: suitable for C/D cups, 13cm: suitable for E/F cups.
I ordered the largest '13cm' as a D cup as I was sceptical about how they would manage the breast weight. They are tiny and although they stick very well they only lift the part of the breast they are stuck to. They would probably work well on silicone implanted breasts but on naturally large breasts, not so good at all.

1 comment
Groupon
Groupon A.Groupon

Dear Jackee, sorry to hear about the product. Please share your registered email address and the voucher code/security code in an email and address it to [email protected] and we will be in touch.

-Roy

glenda

glenda

  • 2 reviews

Wrong size

published

Be careful when ordering clothing from groupon if wrong size is ordered they will not refund exchange or credit they also make it difficult to contact I will never purchase again

1 comment
Groupon
Groupon A.Groupon
Loreal

LorealWide Bay-Burnett, QLD

Terrible service

published

First and last time we use Groupon.

Purchased item in December and we are still waiting for it. Couldn't even provide tracking. Offered us credit coupon in exchange for our payment.

We contacted Paypal. Then when Groupon funds were frozen by Paypal a tracking number was provided.

Item is still in "transit' to this day. Pathetic.

Avoid this business. Use platforms with buyer protection such as Ebay or buy direct from a physical store.

1 comment
Groupon
Groupon A.Groupon

Dear Loreal, sorry for the hassle. Please share your registered email address and the voucher code/security code in an email and address it to [email protected] and we will be in touch.

-Roy


Jon S

Jon SMid North Coast, NSW

  • 2 reviews

AVOID

published

I purchased two 2000tc sheet sets and one quilt cover set being from the same supplier I thought it strange that I had to pay two separate shipping costs $9.99 for the two sheet sets $9.99 for the quilt set any way the two sheet sets turned up at my local post office without the quilt cover set to cut a long story short it’s been a major drama with Groupon saying there doing an investigation into it then mucking me around trying to get a refund witch I still have not received I will never use this site again it would of been so easy to just go down to spotlight and buy them over the counter!!

3 comments
Groupon
Groupon A.Groupon

Dear Jon, please allow us to express our sincerest apologies for the inconvenience caused. Can you please email us at [email protected] explaining your issue so that we can be in touch?

-Harry

Jon S
Jon S

Hi Harry
I have been in contact with Groupon support about this matter several times still has not been resolved at the end of the day it’s only a small amount of money but it’s the principle that counts.

Groupon
Groupon A.Groupon

Hi Jon, we certainly understand the frustration. If you'd like our Social Media team to look into this further, please email us so that we could follow up on this issue with our support team.

-Harry


ajsk a.

ajsk a.Sydney, NSW

Great website !

published

When I came across these many negative reviews for Groupon, I thought of all the good values and saved money I had got from them, and many business it had helped .


Groupon terrible customer service

published

Bought an item on groupon, item was lost during shipping. Received an email from groupon one month later saying item was lost and they will be sending another one out. 2nd time a month later and still havent received. Turns out item was lost again, took them 2 months + extra week of investigation to offer me a coupon which later found it expires 1 month from the day received... but by then it was expiring next day. spent real money for never receiving the item and was given a refund of credit that expires in one month... funny. Credit has now expired and im completely disappointed didnt even get to spend all the credit. Terrible customer service. Do not recommend groupon

1 comment
Groupon
Groupon A.Groupon

Hi there, I can completely understand the frustration. It's never our intention to cause you any sort of inconvenience. Can you please email us at [email protected] explaining your issue so that we can be in touch?

-Harry


Ric B

Ric BPerth, WA

Dodgy Scammers

published

First time I use Groupon! They send you discount coupons for 15% and once you click on "Pay" the amount changes by itself, obviously to a higher amount. Try to ask customer service, they said I used a completely different code, which I never seen before. Asked to cancel and get a full refund. Refund to be processed in 7 business days??? Let's see how it goes. Appalling!

1 comment
Groupon
Groupon A.Groupon

Dear Ric, I am sincerely sorry to hear of the complications you encountered as this is not something we want our customers to go through. Can you please email us at [email protected] explaining your issue so that we can be in touch?

-Harry

Excellent service

published

Decent setup and comfortable environment, huge space as well. Both league and Pubg run perfectly for me. The coffee is also great, and love my free chips, haha. Definitely, would recommend!!

Take more responsibility for the companies they sell for

published

I bought the coupon for airport parking and parking company cancelled the booking at the last moment. I complained about the company and cancelled the voucher and ask for a refund, but nothing happened. Even after 2 weeks, I haven't received the refund, so I had ask about refund again and they said there was technical issue so didn't process at the first time. They didn't even tell me about any technical issue until I asked again for the refund.

I had to ask twice for the refund and Still waiting it. Hope this time they do it.
VERY VERY BAD EXPERIENCE. Poor communication and terrible customer service.

1 comment
Groupon
Groupon A.Groupon

Save your money

published

Expiry dates so short they may well not be legal. Contacting the shop on the voucher resulted in being told you cant book directly with them. Website doesn't let you book within 24 hours. You also cant book on Saturdays?! This is a total fraud.

1 comment
Groupon
Groupon A.Groupon

Dear James, sorry for the hassle. Please share your registered email address and the voucher code/security code in an email and address it to [email protected] and we will be in touch.

-Roy


  • Verified customer

This is a Big Scam to make your credit card details valid online and rip off

published

The Fine print to new customers dont sign up there are easier ways to get discounts that dont expire and take your money and expire your product so you dont receive anything at all. Very Disappointing way of taking people's money by making orders void and not refundable

1 comment
Groupon
Groupon A.Groupon

Dear Craig, sorry for the hassle. Please share your registered email address and the voucher code/security code in an email and address it to [email protected] and we will be in touch.

-Roy


Elderlydad

ElderlydadPerth, WA

If life gets busy and things happen your voucher expires no refund on product.

published

I thought i would surprise my elderly father for a flight in a WAKO plane. The voucher expired which un validated it.so dad did not get his flight. I contacted groupon in the Philippines to get this resolved. Irs a refund so I could Rebook it. could not discuss this with the Australian accounts team.

3 comments
Groupon
Groupon A.Groupon

Hi, sorry to hear about that. Please share your registered email address and the voucher code/security code in an email and address it to [email protected] and we will be in touch.

-Roy

Elderlydad
Elderlydad

DN722ECB53

Groupon
Groupon A.Groupon

Hi there, for data protection reasons, we will be unable to discuss any further information here. In this case, can you please email us at [email protected] explaining your issue so that we can be in touch?

-Harry


  • Verified customer

Received 1 duvet set but ordered & paid for 2

published

I ordered 2 duvet sets had 1 delivered today only 1 on invoice but saying they have both been delivered, what do I do now, not happy at all grr

1 comment
Groupon
Groupon A.Groupon

Hi Jan, it looks like you have purchased this order on Groupon UK website. In this case, please contact our UK customer support at https://www.groupon.co.uk/customer_support and they should be able to assist you with the missing order.

-Harry


Page 1 of 105

Questions & Answers

leah.riley.9822

leah.riley.9822asked

Though the online chat I have for a refund as the masseuse I have tried to book into is not responding to my emails. Ive not heard anything...

4 answers
Monica
Monica
Groupon
Groupon A.Groupon

Dear Leah, we're sorry for the trouble. Please reply to the email received from our support team and they should be able to help you further.

-Harry

leah.riley.9822
leah.riley.9822

I have received a refund now


Michelle

Michelleasked

Do Groupon ever try to order any of the personalized products? The websites are either so confusing or the codes never work. I've had 3 intelligent people try to order my products but it still won't work. Contacted the seller as well as Groupon, they keep telling me that my codes are fine but when I try they always get declined. I don't know what to do and am frustrated as they are Xmas gifts. I'm pretty sure I wasted my money.

1 answer
Groupon
Groupon A.Groupon

Hi Michelle, we're sorry for the trouble! We'd like to look into this further with you. Can you please send us an email at [email protected] explaining your issue so that we can be in touch?

-Harry


Anne Gatt

Anne Gattasked

I was overcharged by a Restaurant that I booked through Groupon. Manager charged for 5 glasses of wine @ $11 each which we did not order or consume. After contacting the Manager, he hung up on me. Do you do anything about this? The name of the restaurant is Remvi By The Bay Williamstown.

5 answers
Groupon
Groupon A.Groupon

Dear Anne, please accept our sincerest apologies for the inconvenience caused by this. Can you please send us an email at [email protected] explaining your issue so that we can be in touch?

-Harry

Anne Gatt
Anne Gatt

I will start from the beginning. We purchased 4 Groupon vouchers for a 4 people banquet each coupon. Plus there were another 3 persons ordering off the menu. Our booking was for 12 noon . We arrived and were told we made a booking for 2pm and were not ready for us. We at no point of time booked for 2pm. I believe that Remvi had a function the night before and weren’t ready for us. We were agreeable that we would have to wait for our banquet. Although there were only another 2 couples at the restaurant, we were shoved up along a wall where half of us could not get up unless everyone along the wall moved. But my complaint is actually regarding the banquet. It offered a beer or wine with the offer. I went to pay for any extras that we had ordered and on trust I paid the account without really looking at the bill as I did not have my glasses. When I arrived home I decided to check the bill and noticed an extra 5 glasses of wine @ $11 each which we did not order or consume. After contacting the manager he was rude and made up some story that didn’t make any sense. I told him I was going to give him a bad review. I can’t say that maybe we were charged accidentally for someone else’s order, as like I said, there was only another 2 couples in the restaurant.

Groupon
Groupon A.Groupon

Dear Anne, we're sorry for the trouble. Please send us an email at [email protected] so that our Social care team can be in touch.

-Harry


Get an answer from our members and Groupon representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.