Groupon (page 2 of 105)

I ordered 2 duvet sets had 1 delivered today only 1 on invoice but saying they have both been delivered, what do I do now, not happy at all grr

orders a piece of electronic item which does not work as described in the AD, getting refund is nightmare, they don't have phone number to talk to, just a chat or email, not worth it

Every time we tried to use the code we got one or 2 letters in then it faulted and said not a valid code. We could not type the full code in before it faulted? I asked Groupon about this, and they said there was no issue and we didn't type whole code in (we tried at least 20 times on different vouchers) to type the WHOLE code. So there was an issue for us, we simply couldn't use the code? I accept there may be issues, but the response from Groupon was "not an issue"?

I have had an unauthorised payment come out of my account. I then called the help line to be told I can’t get this amount refunded.

Never using Groupon again.

Bought a reconditioned Apple mobile phone in July 2022, found that the battery power did not last for a full day ! I cannot even set the alarm for my wake up in the morning, for work . I have had numerous phone calls with Groupon, but they promise, that they will, send me a new battery, but that’s as far as it goes . I have even been told buy the supplier, they will send me a new battery, but nothing arrives ! Groupon say they will get back to you in 72 hrs, but this is a hollow promise ! Brian Barnett

I bought a Groupon that I found impossible to book for because the salon was so busy. Eventually, after the Groupon expired and I still hadn't managed to book a session I asked for a refund. I understand that there needs to be a set limit for when refunds can be given but if the salon doesn't fulfill their end of the agreement it needs to be them not the customer that absorbs the costs or Groupon themselves since they take 50% of the profits. Many of the businesses will honor the Groupon price if you call them privately which I would recommend as it is better for your own security and for the companies themselves.

Purchased 2 lots of cinema groupons.
Both failed to work.
Cinema staff also attempted to remedy but they are valueless.
Both occasions I purchased tickets
Groupon now refuses to refund stating they'll send out another voucher knowing I've already paid full price to see the movie and the voucher expires in a week.
Just plain theft

Very disappointed with the quality of the food. The offered food is different from the advertised pictures. Only three different sushi, totally different from the deal described by Groupon. The restaurant is not clean, and messy. The walk in price is $29.80 per person, you don’t really save money from Groupon deal.

Easy to sign up to this company but almost impossible to reduce the amount of emails they send to you (you can't do it online via your account despite what they say) or cancel your account. Have had to resort to putting a spam setting against the 4-5 emails they send me every day.

Had a great massage at Rose Thai Massage with Gene. Adaptive with gentle and firm massage to suit. I loved the stretches after each section of massage. Very relaxing. Will come back.

I had purchased a groupon and got it returned with a $45 credit instead of the original payment method as they stated, very disappointing. Moreover, I just have checked my account, the credit was automatically deducted to $0 because it was expired without informing me that it is was only available for a month. Stay away from this company.

They dont like customers walking in with groupon vouchers, did a nasty job. Very unhappy. My car is as dirty and they took one hour because it had a lesser priority becuase i came thru groupon. Manager said if customer comes to pay full price he will be prioritised.

I ordered an item on the 5th with 14 day maximum guaranteed shipping. It is now the 24th and I have no item. Groupon customer service just told me to keep waiting and they won't refund because it's been shipped already. I am very upset and even though I've bought a few other vouchers, I might not use groupon ever again.

We have used Groupon for some time now and have found that most of the deals have been great. Groupon have always been very helpful if required and to date we have always had a satisfactory outcome through them. I had purchased a deal for Quick Oil Australia Roadside Assistance who reneged on the deal after I redeemed it and Groupon got back to me in just a few days (even allowing for the Christmas rush) and advised they had secured a refund for me. I would make sure you do research on the Company you are buying the deal for before purchasing ie restaurants, hair salons etc. By and large used wisely, the majority of my purchases through Groupon have been more than satisfactory and customer service very helpful.

I have attempted to contact Groupon regarding the status of my order x 2 microphone recorders which have been charged. I would appreciate being able to track my orders where abouts. It has been over a week with nothing.

Horrible customer service, stay away. They offered a deal that was set to expire the next day only I did not receive the voucher in time before it expired. They offered no customer service help or refunds. They will take your money and try to scam you. Please stay away if you can.