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Pros
Choose from 3 different payment plan options (Rental, No Interest or Layby)
Cons
$14.40 Missed Payment Fee
Further Fees from $3.50 - $15 apply if a second direct debit attempt is unsuccesful
Other fees, such as an Establishment Fee or Delivery Fee may apply
TraceyRye
Terrible unprofessional company
Ordered a Samsung s7 on the 10/5/18.
First $68 payment as taken on the 15th, I received a sms saying my phone will be sent on the 17th.
Friday 18th we are told phone has been express posted and tracking number will be sms.
Call back monday 21st for tracking number to be told phone will be sent Tuesday 22nd and tracking number given via sms.
Called Friday 25th assured phone was being sent today and tracking number will be sent.
No contact to us by make it mine over this period.
Tuesday 29th 2nd $68 payment taken.
Called back Wednesday 30th to be told it's been sent but they have no tracking number.
Today the 31st.
We call once again. Can't be told where phone is. If it's even been sent.
...Read more
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SumaDysart
Great company
I think ppl should be grateful to make it mine.instead of seeing negative see the postives you would probably would not have your items if it wasn't for Make It Mine .thanks guys for helping us all.
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A customer
- 6 reviews
- 6 likes
Great company who gives you a fair go!
Yes they’re double the price of buying outright. But man; nobody else would give me a chance and they did.
People whinge and moan about the costs but the cost is made VERY clear before you sign up. If you don’t like the cost; go find somewhere else.
I will use make it mine again and again and again
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HarliebeePerth
- 3 reviews
- 4 likes
Very easy approval process
Saw the ad for these guys online. Rented a HP computer. They do ask for banking details in a way that sounds a little suspicious, but I check the account regularly and no problems. The approval process is easy and quite fast. The strange thing was the computer delivered to the post office instead of my home, quite bizarre as there's no way for them to actually check you live at the address. The product was exactly as described and packed well for shipping. They notify you when a payment is due and when each payment has been processed and seem t...Read more
o have a good range of products in most categories. Here's hoping nothing goes wrong, not sure how great they are if this happens, a bit frustrating to do everything online but there's a customer service number and this might actually appeal to alot of people.Similar opinion? Write a review on ieatwords.com.au!
Don't even bother
Have never used them, but called them out on facebook for being more expensive and fraudulent, well they didn't like that did they, comment was deleted and now banned from posting. STAY CLEAR OF THESE SCAMMERS
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Cherylee JPerth
- 2 reviews
Paid first rental off but declined the second
I applied the first time with them everything went fine after successfully paying it of over 12 months I applied again but was denied apparently due to my credit history which hasn't changed since I applied the first time. And the person I spoke to was so rude about it and told me there was nothing he could do. Told me to wait 6 months and try again where is the customer loyalty.
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Deleted customer reviews on Facebook, faulty advertising for youth allowance
Tried to apply with my current benefit (YA), had zero expenses listed as I truly do not have any, rejected instantly and told to wait 6 months. Horrible customer service, almost pointless having a phone line open. Deleted many facebook and website reviews. Untrustworthy and high interest rates. Plenty of other cheaper, more respectful and trustworthy services around.
Do not trust, you will regret as many others have.
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Not happy.
I have a laptop through them and it hasn't worked properly since i got it. It keeps freezing or glitching. I have done everything they have asked and tried hetting it fixed through HP and even after having it sent overseas i am still having the same issue and make it mine are refusing to replace or refund.
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I am happy with them
I have been with these guys for years . I wouldn't have what I have now if it wasn't for make it mine. Their products and services have been amazing. Thanks heaps make it mine
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They like to lie don't they
It appears that they like to lie to there customers. My wife and I rented a dryer and washer 1 week ago and were told that the washer had been shipped and we would get a tracking number the next day but our dryer would be delayed. 1 week later we get a tracking number that tells us our washing machine had been shipped a week after they had assured us it was on its way and after the first payment was made. I'm not sure what anyone else thinks but I am not in the habit of paying for things I don't have. Much less waiting for items to be shipped from Adelaide to central NSW (about another week) very poor service
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dragonflyArmadale
- 6 reviews
- 13 likes
They used to be great
I'm a return customer with great credit history, but due to new their TOS changes where they check your bank account I can no longer "afford" them.
What?
Because i immediately transfer everything in my account to my husband's account on the day I'm paid, I'm a risk - even though they take the payment out before any money hits my bank account?
RIDICULOUS.
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Disappointed
Rented previous products paid on time i have a job but wow was declined but if you have centerlink payments wow you get approval plenty of other rental company's out so there loss.
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great service friendly staff and easy online application " pleasantly satisfied"
Online banking login deatails are necessary safe and convenient they only would look at your affordabilty and frequency as well as proof which makes it easy to do direct debit, not to worry I recommend using your login banking details for more secure way of proving your eligibility and income. Just do it. BYYYY e.
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camSydney, NSW
- 2 reviews
- 4 likes
Unsure of application process!
I've never used this service before but saw quite a few positive reviews on their facebook page. I was looking to rent with the option to buy out a computer but decided not to after looking at the application process. They have the general questions about personal details etc...but when asked to provide banking details I thought it was suss. I selected my bank from the drop down bar and a screen popped up asking me for my registration number and password!? Why would they need these private details? Providing payslips and statements is one thing...Read more
but to ask for my bank sign in details is not! The next option was to upload my bank statements and payslips but I was put off completely when they asked for my secret password. Has anyone done this before or just supplied their bank statements?Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Annalieseasked
I was thinking of purchasing a MacBook through make it mine, using the no interest plan but at the end was asked for my bank client number and password for a reference check which I think is odd ( correct me if I’m wrong) reading these reviews have some what put me off, just wanted to hear some others experiences
2 answers
Please trust me I've had nothing but terrible experiences with them not once but three times. And how odd to be asking you that normally they send you the link and you fill it out but never have I been asked to just hand over my personal numbers....
Thankyou, I thought that was odd too, I might give it a pass, something feels off about this company
pissed offasked
how can you go to a reference and tell them if they dont pay for a phone that someone else got and they were the reference or they will have a bad name also tell them that someone else who is caring for that person could be made to pay
No answers
Terryasked
I was thinking of purchasing through makeitmine but these comments have put me off. Let's be real most people that purchase this way have to because we don't have the capacity to purchase outright or get credit for large items. What an awful way to treat people.
1 answer
Yea I’m still waiting for mine to come, after all that waiting time and calling me telling me that they will send it out, then say it’s out of stock. Have to wait for a different company to send it. Been waiting over 3 weeks now and still nothing.
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