??!

Pros

  • Choose from 3 different payment plan options (Rental, No Interest or Layby)

Cons

  • $14.40 Missed Payment Fee

  • Further Fees from $3.50 - $15 apply if a second direct debit attempt is unsuccesful

  • Other fees, such as an Establishment Fee or Delivery Fee may apply



Reviews

2.1

54 reviews
5
(10)
4
(3)
3
(3)
2
(2)
1
(36)
  • Transparency
    1.8 (18)
  • Customer Service
    2.4 (16)
  • Rates and Fees
    2.1 (15)
  • Application Process
    2.1 (15)
Previous
Next

Terrible unprofessional company

published
Suma

SumaDysart

Great company

published

I think ppl should be grateful to make it mine.instead of seeing negative see the postives you would probably would not have your items if it wasn't for Make It Mine .thanks guys for helping us all.

A customer

A customer

  • 6 reviews
  • 6 likes

Great company who gives you a fair go!

published

Yes they’re double the price of buying outright. But man; nobody else would give me a chance and they did.
People whinge and moan about the costs but the cost is made VERY clear before you sign up. If you don’t like the cost; go find somewhere else.

I will use make it mine again and again and again

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Harliebee

HarliebeePerth

  • 3 reviews
  • 4 likes

Very easy approval process

published

Don't even bother

published

Have never used them, but called them out on facebook for being more expensive and fraudulent, well they didn't like that did they, comment was deleted and now banned from posting. STAY CLEAR OF THESE SCAMMERS

Cherylee J

Cherylee JPerth

  • 2 reviews

Paid first rental off but declined the second

published

I applied the first time with them everything went fine after successfully paying it of over 12 months I applied again but was denied apparently due to my credit history which hasn't changed since I applied the first time. And the person I spoke to was so rude about it and told me there was nothing he could do. Told me to wait 6 months and try again where is the customer loyalty.

Deleted customer reviews on Facebook, faulty advertising for youth allowance

published

Tried to apply with my current benefit (YA), had zero expenses listed as I truly do not have any, rejected instantly and told to wait 6 months. Horrible customer service, almost pointless having a phone line open. Deleted many facebook and website reviews. Untrustworthy and high interest rates. Plenty of other cheaper, more respectful and trustworthy services around.
Do not trust, you will regret as many others have.

Not happy.

published

I have a laptop through them and it hasn't worked properly since i got it. It keeps freezing or glitching. I have done everything they have asked and tried hetting it fixed through HP and even after having it sent overseas i am still having the same issue and make it mine are refusing to replace or refund.

I am happy with them

published

I have been with these guys for years . I wouldn't have what I have now if it wasn't for make it mine. Their products and services have been amazing. Thanks heaps make it mine

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They like to lie don't they

published

It appears that they like to lie to there customers. My wife and I rented a dryer and washer 1 week ago and were told that the washer had been shipped and we would get a tracking number the next day but our dryer would be delayed. 1 week later we get a tracking number that tells us our washing machine had been shipped a week after they had assured us it was on its way and after the first payment was made. I'm not sure what anyone else thinks but I am not in the habit of paying for things I don't have. Much less waiting for items to be shipped from Adelaide to central NSW (about another week) very poor service

dragonfly

dragonflyArmadale

  • 6 reviews
  • 13 likes

They used to be great

published

I'm a return customer with great credit history, but due to new their TOS changes where they check your bank account I can no longer "afford" them.

What?

Because i immediately transfer everything in my account to my husband's account on the day I'm paid, I'm a risk - even though they take the payment out before any money hits my bank account?

RIDICULOUS.

Disappointed

published

Rented previous products paid on time i have a job but wow was declined but if you have centerlink payments wow you get approval plenty of other rental company's out so there loss.

great service friendly staff and easy online application " pleasantly satisfied"

published

Online banking login deatails are necessary safe and convenient they only would look at your affordabilty and frequency as well as proof which makes it easy to do direct debit, not to worry I recommend using your login banking details for more secure way of proving your eligibility and income. Just do it. BYYYY e.

cam

camSydney, NSW

  • 2 reviews
  • 4 likes

Unsure of application process!

published
Page 3 of 3
See all Make It Mine reviews

Questions & Answers

Annaliese

Annalieseasked

I was thinking of purchasing a MacBook through make it mine, using the no interest plan but at the end was asked for my bank client number and password for a reference check which I think is odd ( correct me if I’m wrong) reading these reviews have some what put me off, just wanted to hear some others experiences

2 answers
Lella
Lella

Please trust me I've had nothing but terrible experiences with them not once but three times. And how odd to be asking you that normally they send you the link and you fill it out but never have I been asked to just hand over my personal numbers....

Annaliese
Annaliese

Thankyou, I thought that was odd too, I might give it a pass, something feels off about this company

pissed off

pissed offasked

how can you go to a reference and tell them if they dont pay for a phone that someone else got and they were the reference or they will have a bad name also tell them that someone else who is caring for that person could be made to pay

No answers
Terry

Terryasked

I was thinking of purchasing through makeitmine but these comments have put me off. Let's be real most people that purchase this way have to because we don't have the capacity to purchase outright or get credit for large items. What an awful way to treat people.

1 answer
jannifer y.
jannifer y.

Yea I’m still waiting for mine to come, after all that waiting time and calling me telling me that they will send it out, then say it’s out of stock. Have to wait for a different company to send it. Been waiting over 3 weeks now and still nothing.

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