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Great selection of Lamps at reasonable prices
Love our two bedside lamps. One shade did arrive damaged, due to mishandling by Postal service. The shade was squashed in transit, on notifying Mica Lighting and sending Photo's, the Shade was replaced. We now have two lovely new lamps lighting up our bedroom.
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Lynn JMid North Coast, NSW
- Verified customer
Good service & timely delivery
I purchased 3 light pendants for over my island bench. One of the shades was broken when I unpacked them. I took a photo & sent an email to Mica Lighting. The shade was replaced in a few days. The pendants look the same as advertised & should look lovely when they are installed in my new home.
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Doreen MSydney, NSW
- 2 reviews
- 1 like
False advertising on returns policy.
Be wary when you buy from this company. They offer a 5 star, no risk returns policy and it is anything but! If you change your mind or if the lights don’t suit you will NOT get your money back. You may get a voucher but if you were unfortunate enough to order something that needed to be assembled, like screwing 2 rods together and adding the shade, it will be termed”custom-made” and no voucher or money will be refunded. It is an unfair and completely outdated policy which needs changing.
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JonGreater Melbourne (Metropolitan), VIC
- 2 reviews
Happy with purchase
Our house needed some new lamp shades but we needed collars to keep them in place. We ordered some collars, which were delivered promptly in good condition. We would use them again.
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VictoriaSouth East Queensland, QLD
- 2 reviews
- 2 likes
Quick and Easy
Light arrived within a few days of purchase, it was well packed and looks great over the dining room table. We got it in the sale so it was good value for money. I recently saw the same light in a show home which made me smile.
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Tony F
- 3 reviews
Spare Parts that are Impossible to Find
I purchased several ceiling lamps online from a wholesaler, 3 of which were the same as some I had purchased 12 months earlier. When they arrived, I opened the cartons to discovered that, despite the listing clearly stating that all electrical components were included, each of the lamps had various components missing and 3 had no electrical parts at all - essentially making them metal domes as opposed to lights. I raised an objection only to be subsequently told "no, we imported these lights without electrical components intentionally" - sure y...Read more
ou did... So then the hunt was on to find the parts needed to turn metal domes into lights. Nobody has these parts and I spent several days trudging from store to store and making phone calls. Electrical wholesalers, small lighting shops, even the big green warehouse was a strike. Then I found Mica Lighting - talk about a selection. EVERY single component required and in multiple configurations to suit what ever combination I needed. AND the prices were very helpful in gaining approval from the director of finances. A very simple ordering process and quick delivery with all items packaged very well to avoid damage. Now when people come to visit they comment on how great our lamps look which is only possible due to Mica Lighting - well done.Similar opinion? Write a review on ieatwords.com.au!
BrendanGreater Melbourne (Inner), VIC
Returns policy is very unfair
Be very careful with what you buy from this store - also make sure you open the box before leaving the site to ensure the product looks like the display as this can also vary.
The lights I got were quite different than what was displayed and was advised a refund was not allowed.. then went back in to EXCHANGE for a lamp that I didn't really need, I was told that they needed the receipt (even though I had my bank statement showing MICA lighting purchase and all boxes were unopened).
Very poor experience - went into Beacon Lighting after and received a more trustworthy, better service. Beacon will also order in anything you want (they have a huge catalogue!)
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ChristianPerth, WA
Fantastic
Bought some trapeze lighting to replace broken units that were 6 years old. Fantastic response, shipped next working day, arrived with a lot of bubble wrap in perfect condition and all components I needed.
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SheenGreater Melbourne (Metropolitan), VIC
Beautiful, great pricing and hassle free customer service!
Such a beautiful experience! First time we have purchased from Mica. We were a bit hesitant buying table lamps online as we were worried if the quality will match the pictures. But Mica pleasantly surprised us. The lamps was so beautiful and packed with love and care and we also received it so fast. The pricing too was unbeatable for the quality. I'd like to mention that one of the 2 lamps was slightly faulty on arrival however, I contacted Mica customer service by email and recieved a response almost immediately. They emailed us an Australi...Read more
a Post voucher for the return. All I had to do was repack the lamp in the same box and take it to the post office to return. Didn't cost me a single cent extra! I kept receiving updates about the returned lamp. In a blink of an eye a replacement lamp was delivered back to us. No hassle at all! We are very happy customers and we will definitely purchase from your store again and further recommend Mica to our friends. This store is surely an example of a 5 star online shopping experience!Similar opinion? Write a review on ieatwords.com.au!
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ScottSouth East Queensland, QLD
Warning do not buy from this company
There is no one to speak to if you have a problem!!do not buy from this company
The returns options are terrible they will deduct the free post ($60) from your order and offer a voucher not a refund. disgraceful and very disappointed
They were also a referral from a large electrician.
Never again
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Hawk dimmer switch
Have just had the Hawk plug in dimmer switch for a lamp delivered. Not the sleekest of designs but does the exact job. Very hard to find but very glad to find it on this site! Plugged in and job done! Thanks Mica!! My grand daughter loves having that muted light through the night! Definitely recommend.
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LizSouth East Queensland, QLD
- 5 reviews
Excellent Australian Service
Incredibly impressed with the service and the product . Beautiful lights at much less cost than even Bunnings . I ordered two lights and I got a phone call from Nancy at Mica, apologising that that size was unavailable, only the next size up . Which I could easily switch to due to an email sent directly to me . Loved them so much I ordered two more . Quick delivery, five stars all the way to Mica
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Liam PPerth
- 2 reviews
- 6 likes
Batten lights
Bought some batten light fixtures from Mica. Great customer service and very good quality fixtures. Arrived by post unbroken in good packaging. I would recommend them for batten lights.
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Great service
The wall sconces I ordered were originally on backorder, but the customer service lady kept me informed as to when I was likely to receive them, and they came when promised. They are exactly what I wanted and I'm very happy with the lights and the service I received.
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- Verified customer
Something different
It was refreshing to find a company that provided such a huge range that were not excactlybthe same as every other store online. We were looking for something a little different and we found it at Mica Lighting. Would definitely order online through them again.
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MelSunshine Coast
Misleading Advertising
This company advertised a black chrome light on their website. The picture depicted a black pendant light with black hanging cord. I paid $450 plus postage. The electrician took it out of the box yesterday and installed it as s feature light over my kitchen island bench. To my shock it is more silver than black and looks truly awful against the black and white kitchen cabinets. I advised Mica what had transpired. I explained the Light was portrayed as a solid black colour on their website and it looked nothing like the light I had received. Cus...Read more
tomer service Officer Jane was extremely unhelpful and condescending in her email response to me. They will not discuss any complaints over the phone, only by email. I believe they have provided misleading photos/information on their website with blatant disregard of customer satisfaction. Stay well away from this company.Similar opinion? Write a review on ieatwords.com.au!
Belindalee BinzHealesville
Beautiful lights and top quality for low cost
I am always skeptical about buying finishing home touches online due to some pretty bad experiences with buying "quality" products online. But Mika really delivered. Their pendant lights not only were delivered in a timely manner, their quality was wonderful & the cost was very reasonable as well. I defiantly will shop here again. 5 stars.
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Greg HSydney
- 2 reviews
- 1 like
- Verified customer
Refurbishing a period reproduction fitting made easy
I needed a replacement shade for an early 20th century reproduction brass fitting in our entry hall. Mica located the manufacturer and arranged a back-order that was delivered in the commited timeframe, saving us hundreds of dollars to replace the fitting. A vendor closer to home was unable to accurately determine the delivery time and wanted to charge us more. Goods arrived safe and sound and we're very happy with the result.
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everything we asked for and received
We are really happy with the HP ceiling fans they're quiet & work a treat here in Mildura.
The Hunter flood lights do a job better than expected.
A quick & easy online order. Expeditiously dispatched & the order tracked so someone was home to take delivery.
A great job all round
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happySydney, NSW
- 4 reviews
Great product and unique too... couldn't be more pleased
Buying a feature ceiling light online sounds a little risky, but the quality of the product I received was a very high standard - a Close to ceiling light with three globes and timber features. It was hard to find close to ceiling lights that had any interest but i found Mica lights while searching. Arrived quickly and very well packed. It needed electrician install. I've had a lot of comments as its really unique.
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