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Reviews

4.2

548 reviews
5
(403)
4
(51)
3
(4)
2
(7)
1
(83)
  • Product Quality
    4.3 (44)
  • Return Claim MadeYes (7) · No (40)
  • Customer Service
    4.1 (37)
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Reviewer Photos & Videos

Product performed as featured on website

published

The product arrived well packaged and performed as expected after installation.
It is used to illuminate an outside possum feeding area, So far there has been no complaint from the possums.
LED lighting has a number of drawbacks : the use of a dwindling supply of rare earths: the introduction of large transients on the mains : the generation of radio frequency interference : to name a few.
This LED lamp, surprisingly, generates little interference and therefore comes highly recommended.

Happy customer

published

Excellent product, delivered on time and the items were as I expected from the web image and description of the product. I would be happy to purchase again from this company.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line
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Just as in the picture & super fast delivery

published

Order was delivered quickly and looked great. Simple classic style that is more interesting than an oyster light without distracting from the rest of the interior. We ended up buying more and would happily use the supplier again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Disappointed

published

We were very disappointed and didn’t use the lights as the wrong colour was sent
We ended up giving the lights to our daughter which she used in her kitchen



Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line
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Simon

Simon

  • 2 reviews

Excellent Quality Light

published

We have purchased a Jetz150 LED Pendant light for our Games Room. We are very happy with it, the quality of the product and the way the order was managed by the staff at Mica Lighting.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbellfield Victoria
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Angelo

AngeloGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Perfect - exactly what we were after

published

The art deco light shades we purchased suit our home perfectly ! The items were ordered online and arrived in reasonable time and well packaged. Good quality at a fair price. Thanks Mica.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbellfield
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You light up my life.

published

Your reputation precedes you. I got exactly what I was promised. A gorgeous desk lamp, perfectly packed and delivered promptly. Very impressive I love it. What next ? a Bedroom lamp I think !

Customer Service
Product Quality
Return Claim MadeNo
Hilary

HilaryMt Hawthorn

  • 2 reviews

Perfect Purchase

published

We were thrilled with the recent purchase of 2 bedside lamps from Mica Lighting. Initially I was nervous about ordering online but now, honestly can’t fault it. The service & delivery was super quick & very efficient. Thank you

Customer Service
Product Quality
Return Claim MadeNo
Fiona

FionaSydney, NSW

Beautiful Product Perfectly Packaged

published

Gorgeous product, cheaper than other online stores - and I searched extensively! Not the fastest shipping but not super slow & well worth the price & a day or so longer than other places could ship. Really securely packaged with no damage. Can’t fault my purchase. Would buy from here again!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMica Lighting
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Max

MaxMurrumbidgee Region, NSW

Great Customer Service

published

Since ages, I have been looking in stores and online for a special floor stand two arm reading-lamp and finally I found the one at Mica Lighting. Beautiful in Antique Brass and for a reasonable price. The customer service informed me when it was send. I live rural and to my surprise after three days, I already received the parcel.
I was not quite sure if I purchased the correct globes and ask for advice, immediately reply and friendly help. Great customer service. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationmicalighting.com.au
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Changing RRP without notice and Not honouring internet price,

published

RRP and sale price changed, while ordering on line. Contacted sales staff next business day to advise...response from Claudine manager "we are like petrol stations... then hung up on me

Customer Service
Product Quality
Return Claim MadeNo

Very bad product, very bad customer service

published

Purchased a product which was faulty they wouldn’t help In getting the product repaired or replaced they wore very rude kept hanging up the phone in my face and then blocked my number

Customer Service
Product Quality

Excellent Service

published

My first dealing with MICA Lighting and I came across this company, online, looking for a special light globe. I found what I needed and ordered. It arrived well packaged in just few days and I am very pleased with the service provided.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOnline
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Maria G.

Maria G.Great Southern, WA

Great products

published

I looked online as there are not many lighting shops in Albany WA. I found the info detailed and ordering easy. The product arrived on time and was the same as on the pics. I will be using then again when I build another home.

Customer Service
Product Quality
Return Claim MadeNo
AEK

AEKMetropolitan Adelaide, SA

Fast service

published

This has been my first contact with MICA Lighting and I came across this company looking for a special light fitting. The catalog is very comprehensive and I found exactly the right component. It arrived well packaged in just few days and I am
very pleased with the excellent service provided.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOn line purchase from MICA Lighting 8 / 4 Metrolink Circuit West Campbellfield, VIC 3061
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Great product, great customer service

published

Great product, exactly what I was after. There was a mix up on the base colour of one of the table lamps I ordered. I got in contact with them through the site and they got back to me straight away and got a new base sent out. It was a very quick and easy process. Customer service was fantastic and I recieved a follow up email to touch base and make sure everything was sorted and I recieved the new base without any problems which was really appreciated.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationOnline
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Great quality products

published

I was interested in art deco lighting for our home. Online process was easy and service received over the phone and by email was very helpful. Products arrived as shown on the website and well packaged. Thanks very much. Will use service again.

Customer Service
Product Quality
Return Claim MadeNo
Chloe

ChloeSydney, NSW

  • 3 reviews
  • 1 like

Very expensive to return items not as described or as pictured

published
Customer Service
Product Quality

Great stock, prices & customer service

published

Found a great range of pendant lights at great prices. Website well designed & detailed. Had an issue with one of my items and mica replaced the part with no fuss. Great customer service, thank you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMica online
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Super quick delivery

published

I have bought several items from the Campbellfield store and ordered online a delivery for Lexi pendant light which I regretted not buying whilst there. The ordering process was easy, delivery super quick and item well protected by packaging. The lights looks great in my new house and tradies were complimentary on the designs. Thanks Mica lighting!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbellfield VIC
See all answers
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