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6 questions from our users

Robyn M.

Robyn M.asked

Mattress

Can you advise please what it is made of, is it natural fibres, duck feathers? or synthetic?



1 answer
Damo
Damo

Hi Robyn, to my knowledge, the matress utilises comfort foam (no memory foam or latex or animal products), and five-zone pocket spring technology. The matress is described as covered with a stretch-knit fabric. Not sure if that is synthetic or cotton or a blend. The topper is made of 100% Japara cotton fabric that is hypoallergenic, odourless, HealthGuard treated and Oeko-Tex certified. The website describes in greater detail:
https://www.microcloudbedding.com.au/hotel-quality-mattress

Still loving our MicroCloud matress, topper, and pillows...

Judith W

Judith Wasked

Long Single

Can it be used on an electric bed base?



1 answer
MicroCloud
MicroCloud B.MicroCloud

Hi Judith, yes it can be used but be aware it won't bend as well as a mattress designed specifically to suit an adjustable bed. We can make the foam box with hinge shaped cut outs to help with flexibility- it's an extra cost.

Brian C.

Brian C.asked

Queen

Has this mattress got pocket springs support, & what are the layers above spring system to top. Also is there memory foam at top section under quilting finish. What is the edge support & does it stop partner movement being felt ?. Finally what is the price of Queen size $? + ?delivery costs to Mount Eliza 3930. Thank you,Brian. brianfcary@ gmail.com

1 answer
MicroCloud
MicroCloud B.MicroCloud

Hi Brian, thank you for your enquiry. Correct we used twice-tempered pocket springs that provide unparalleled support to keep you well aligned. There are high-density comfort layers in the top, that provide a pressure relieving, comfortable feel. Many customers provide feedback indicating that our mattress minimises partner disturbance. Some people go the extra measure to eliminate partner disturbance and get a split-king configuration which combines 2 x long single size beds connected with a zip. Queen size is $2,500. We will also follow up with an email now to advise ordering process.

Banger

Bangerasked

Mattress

Is the Microcloud mattress flippable? Are pocket spring and Polyurethane foam two different mattresses? Have your pillows already and love them. Do you have a catalogue you can send please?



2 answers
MicroCloud
MicroCloud B.MicroCloud

Hi Banger, thanks for getting in touch. Our mattresses is designed to be rotated end to end, however we can custom make our mattress for you so that it can be flipped. For full details we suggest visiting www.microcloudbedding.com.au/hotel-quality-mattress or call 1800 95 33 22

Banger
Banger

Thankyou for your reply. Bottom line...cost for double bed, tailor made to personal specs?

Marianne L

Marianne Lasked

Mattress

how much?

1 answer
MicroCloud
MicroCloud B.MicroCloud

Hi Marianne,
please contact Jonathan directly on [email protected]. He will be able to assist you with specifics and guide you with his knowledge and courtesy.
Regards,
MicroCloud

riley00dog

riley00dogasked

Mattress

What firmness would you rate the bed as? The review stating it has a distinctly firm feel has me a little concerned about ordering online. I weigh 55kg and husband about 85kg. Our current mattress is a medium and I feel it's too hard on my hip area as I'm a side sleeper. Thanks.

5 answers
Kyle Kendall
Kyle Kendall

Although I wouldn't classify the mattress as ' soft ' it is certainly a lovely feel when used with the topper that comes with the package. After sales service is excellent as well . Good luck with your purchase.

MicroCloud
MicroCloud B.MicroCloud

Thanks for your question and we agree with Kyle that the MicroCloud mattress gets great results because it has been designed to ensure comfort and also support without the feeling of being too firm or too springy . The free MicroCloud mattress topper working together with the MicroCloud mattress is an ideal and unique combination that also ensures pressure point relief and less tossing and turning. The fact that many people take the time to visit mattress retailers, make a decision to purchase and then still be unhappy with results suggests that this process is often unsuccessful.
I do hope this reply is helpful, feel free to contact us directly on 1800 95 33 22 . We have a combined total of over 65 years experience in understanding bedding and also creating great comfort outcomes for our clients.
Regards,
MicroCloud

riley00dog
riley00dog

Thanks Kyle and MicroCloud for your response. I have already been in touch and am close to ordering. Just wary after our last (very expensive and uncomfortable) mattress purchase!

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