Miele Compact C2 PowerLine SFAA0 (Celebration) Questions & Answers

This concerns model SDAEO which is not on the pulldown list. While vacuuming wood floors with the floor tool set to “Hard flooring and intensive cleaning of carpets” and the machine set at “Energy saving, daily vacuuming with low noise level” the floor tool makes a shrieking/squealing sound as it’s drawn back, even with the air inlet valve fully open. The tool makes no sound when pushed forward, even with the air outlet fully closed. This sharp sound can be heard in the apartments around and below me despite it being a cement building and my putting 1/2” of cork underlay beneath the hardwood flooring. As solutions go, lifting the floor tool to draw it towards myself is hard on the back after a few minutes. If I need to buy a different floor tool than the one supplied which do you recommend?

Hi this vacuum is $244 at harvey norman half yearly sale is it a good price,will it come down more if i wait longer,because the sale ends 2nd july 2017?