This machine IS made in Germany (unlike my fridge which has had heaps of problems) and it is used every day. It has a good load capacity, is quiet and reliable. It never plays up and uses hardly any detergent. I am happy with it. My only criticism is that it is harder on my clothes than the top loaders I've had in the past, but I think this is a problem with all front loaders - it certainly uses less water!

I am very disappointed that this machine does not have any form of delay start or end. The majority of wash cycles take very long and it would be ideal for this to run when I am at work.
This is also not life changing technology with all cheapies having this function.

I can't fault my Miele so far, having had it for about 4 years it has run trouble free so far. It's easy to use and plenty of programs to suit all washing scenarios.

We are totally satisfied with the machine. After so many previous machines that seemed to have built in obsolescence, we decided to lash out and buy a top of the market machine. This machine has confirmed that if you want quality you may have to pay a little more. The machine is made in Europe, not china and the end product reflects the difference. After 3-1/2 years coping with all we could through at (in?) it we get the feeling it has many years left in it yet.

20 minute wash Very reliable Quiet I can hear it when spinning only Does not spin towels enough sometimes I think I put too many in the bowl Just hit spin only and all is fine Miele is worth the extra money I love that they install also so you know that all is well Lovely installers

My Miele W1913 had error F53 and needs new motor after just 4 years. Apparently it happens with this model. Don't buy. Serviceman says not made to last anymore. Service cost from Miele Aust ridiculously expensive considering it's their motor that had stopped working in such a short time. You would think they would want to fix it not just make more profit from their faulty product.

My Miele front loading washing machine is the best washing machine I have ever had. I have had a top loader for years but decided to go for a front loader the best decision I have ever made. My machine cleans the clothes a lot better than a top loader. It doesn't leave fluff on my clothes, it also removes pet hair which is fantastic if you have pets. This machine is very quiet and I have to check and see if it's on. It is well worth the money.

We bought the Miele when our last washing machine died. Ours is silent to run and a great job washing. We were so impressed with the Miele product & service along with free delivery, that we bought a dryer and stacking kit now we are set in the laundry for 20 years.

Love this machine.
It's options for fast washing, suit me, it's easy to use and cleans beautifully,( long washes are ok if I have time.)
It is quiet.
Spins towels well, an important feature for soft towels.
A little confusing when it locks unexpectedly, leaving me to wonder if I need to ring an electrician! But it usually resolves itself.

I love Miele products. Cleans well, treats clothes gently, is quiet mostly and the service is perfect. I had a dumb question (I was new to front loaders) and a service guy came out, explained, all no charge.If I could do it over, I would buy a Miele Dishwasher too.

We bought this after hearing how wonderful the brand is. It had excessive vibrating (shaking the house at 400rpms) so we contacted the Miele service line and were informed that no one was available for 3 weeks. They then informed me that I could use a service contractor they recommend. It took another week to get an appointment to have the machine checked out and one week later we have no resolution. Super disappointed with both the product and the customer service. No washing machine and no resolution a month after purchasing a faulty machine leaves me doubting the quality of the product and the support, or lack thereof they are able to offer their customers.

I bought this a few years back and it's a great one. No issues from my experience. Nothing but the best quality. Super quiet and cleans brilliantly. I was pleasantly surprised after my first load with it. Sometimes I have to check if it's still on its that quiet. It definitely lived up to the hype.

The machine is 'banging' in the spin cycle although it is perfectly level. Their service technician said that this is a common problem and there was nothing he could do. Miele even indirectly admit this in their Operating Instructions: 'The machine must stand perfectly level on all four feet to ensure safe and proper operation.
Failure to level the machine can result in the machine "banging" in the spin cycle or "walking" across the floor
during operation.' Well, how perfectly is perfectly? Would expect better from this manufacturer, especially considering the premium price tags.