Moochies KW7 (page 4 of 10)

Great product with amazing customer service. Their repose is very quick and helpful. My son loves it and I can know contact him at his break time / lunch or in the after school care

Just got the Moochies watch for my daughter. Great product and very happy. I had a few self inflicted set up issues and contacted the Moochies help line. Chloe helped me and provided fantastic service. The watch is running great and my daughter is very happy.

Watch not working, got the top mobile plan, when I ring the watch, states number not available, date in American style, can’t change details on app, second watch as the other one didn’t charge, having to wait long periods of time for a reply email, watch still not working

At first, we were quite happy with the moochie just a couple of things we weren’t aware of:
-calls have a timer on them and switch off after 5 mins
-battery power is rubbish, needs charging twice a day.
-child can’t type a message, they can only send an emoji or voice recording.
However after speaking to a few people on the moochie contact list, it became apparent that all the contact I had added could see my child’s location. I felt this was very unsafe given moochie pride themselves on “keeping our kids safety their highest concern!” I don’...

Very satisfied with this product, which definitely has met and exceeded expectations.
Definitely worth what I paid for it.
I would recommend this product to anyone who is wanting to let their child start to have freedom but still wants peace of mind.

Kids absolutely love them, good to keep in contact with them. However battery only lasts a day, gps is always way off and the app doesn’t seem to sync well with them

Does exactly as described. My daughter loves being able to keep in contact with her older siblings and grandparents. Love how i know where she is at all times, as she certain issues that make it important to have these features. Im getting 2 more 1 for my youngest boy and 1 for my gboy.

My son love this and the features are great. However the battery life is poor and must be charged every day. Sturdy built. Good quality housing. My son likes that you can change the bands.

LOVE this watch. Didn’t want to give our son the freedom of a phone and all the dramas that come with it so decided on a Moochies instead. The tracker is very accurate, call quality is great and love how only approved people can contact him.

The Moochies Watch is of great value works effectively, the video chat is a little delayed and distorted but for price and the size of the device can’t complain! The voice chat and messages are perfect! My 8 year old loves it, has multiple contacts that she calls and messages every day! Just her having her own some what of a mobile device is exciting for her!

I think I expected a lot more from this product. I read the battery life is about 6 hrs. Ours is more like 3hrs. It’s not the right watch for us. The protective glass covering the screen broke within minutes of wearing the watch. And she was drawing at the time? The watch also died within 20mins of turning on. It always seems to need charging. Plus it gets to hot to wear when a call is bring made... I would like to return this product. Hate to leave a bad review but this hasn’t been a very good experience.

I am so cranky! My son got this watch for his birthday 3 days ago and it worked perfect for a day and then since then it keeps saying searching for network! It’s connected to wifi as well! He’s not worn it in any water and I’ve topped up the credit incase it was that and it’s still not working!

Such an expensive present that is now useless! I have emailed Moochie and am yet to receive a reply!

We have recently purchused a moochies watch for our son. First few days was perfect and then began to have network problems and couldn’t get it to connect! Contacted customer care via email which at first I found a little frustrating not Just being able to call A person however we got a customer care person-Febril- and had amazing service and prompt response. We weren’t able to fix the problem however watch has been sent back and is being replaced. They did not hesitate to replace and have been nothing but helpful and continue to stay in contact to ensure great customer service. Thanks Febril!

Brought this for a Xmas present for my daughter, hasn’t worked since opening the box.
Unable to connect to the network with the inbuilt sim so can only be used as a watch. The battery is also terrible, have to charge 3 times over 2 days.
Communication is terrible! Email only. After 11 emails to try and fix the issues, Moochies is now refusing to issue a refund because it’s been 30days, but as it was a Xmas present it wasn’t opened until 30 days after the item was shipped. Fair trading now involved.

My son received watch Christmas Day. That same day the latch from the band broke off and the speaker seems faulty. You either can't hear the person talk or it's really loud and muffled.
Have emailed company. They asked to see a photo. Immediately sent photo back and no reply since.
Very disappointed. My son had been waiting all year for this watch and he didn't even get to wear it for a day!

We went with the standard package with no extra's. We haven't investigated any additional upgrades or options so can not comment in that area. I find the standard price to be very acceptable given the features incorporated not just in the watch but in the system itself and operating App. I would not feel comfortable paying anything under $150 for such a product due to quality compromise.
When it comes to the needs of a child and yours as a parent, the Moochies smashes it out of the park.

My daughter loves her first phone watch. Can keep in touch with her family and friends. She love taking photos and sending them to her sisters and I can keep track of her with the GPS.

Once it was finally connected the screen stopped working. A week since daughter got it for Xmas and she can’t use it. Customer service is email so large delay. The photo appears to be overheating however it’s not even getting used.

Good watch, my son loves it, i love the tracking system and the battery lasts 2 days. I ordered an extra band and it is good quality. Good value for money

We chose moochies for its price and the fact that, unlike a lot of the competitors products, it's waterproof! The GPS location is occasionally slightly out but that's a tower issue.
Our daughter (8) finds it very easy to use and loves that she can take photo's of her day and update us on her adventures.

great looking watch and easy to connect, very clear sound on both calls and voice messages. App is user friendly. Watch battery lasts for a day only, watch face is clear

My 8yr old daughter got this for Christmas and she loves it. Really easy to use and she loves that she can call, text and take photos. Highly recommend this smart watch for kids.

Helpful way to be able to get in touch if needed and to know where my child is when she is travelling to and from school. Safer than her having a mobile phone.

Setup was easy, cheap plan & coverage seems good so far. Only issue is that it seems to lose charge quite quickly. My 10 year old daughter loves it. Calls me on FaceTime with it but that seems to lag quite a bit. Overall happy though.

Battery life is shorten quick if she use for voice mail or if she makes more than 10 calls. And GPS service needs to be more work to be accurate.