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Helen S.Greater Melbourne (Metropolitan), VIC
Amazing service
David was just fantastic! I'm so happy with my new car. The whole process took less than 1 week. They took care of everything, all I had to do was selected the best price and pay for the car. No running around to dealers and annoying sales calls. What a fantastic idea!!! Thanks for everything.
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Alan SGreater Melbourne (Metropolitan), VIC
Great Idea that actually works
Made the inquiry on a Sunday. Hadn't heard from anyone (I'm impatient) so I rang them around 11:00am Monday Morning and Spoke with Peter. I Knew what I wanted so i gave him the details. By Tuesday I had 3 Quotes from 3 dealers. By Wednesday I had finalized the details with one dealer I have paid the deposit and just awaiting on the new car arriving. This website alleviates the cat and mouse game between dealers and customers. If anything it gives control back to the purchaser. I wont hesitate to use them again. I strongly recommend them from t...Read more
he outcome I received. FYI i did try another web site service first that did not work. It was a site that gave your details to a dealer and assured you of the best price this proved not to be the case. Also contacted one other Web Site at the same time I contacted Motor Scout but the first I heard from them was Tuesday evening......Time kills all deals ! December 6th 2022 Update: Great Experience Great service. Gives the power back to the purchaser by removing the cat and mouse game played between dealer and consumer. Also enables speed of purchase. just make sure you know what you want before beginning the process but definitely end with Motor Scout. Saves you money. Gives you peace of mind that you haven't been ripped offSimilar opinion? Write a review on ieatwords.com.au!
A slow start but a good outcome
Initially no bids and no follow up but I made contact again.
After submitting an updated request, I had two offers within an hour or so and accepted one that Im very happy with.
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Ho Hassle...No Haggle
Got what i wanted. Huge discount!!! Just stay home and the guys of Motor Scout do the haggling. David, you are a champion..Love my new car...million thanks to you and Motor Scout..
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Kerrie S.New South Wales
- 2 reviews
Excellent service
Unfortunately we had a car accident at the start of October, 2022. Our vehicle was only two years old and I wasn't looking forward to spending days and days wandering around car yards looking at a variety of vehicles and pursuing endless negotiating.
As we went overseas just after the accident I did considerable research on the internet, looking at various makes and models. Our written off vehicle was a Mitsubishi Outlander and I was keen to try another one. My husband liked the Eclipse Cross so we went to a local dealer to check it out. Howeve...Read more
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John R58Greater Melbourne (Metropolitan), VIC
Couldnt have been any easier.
Found the website on google, thought I would give it a go and they saved me $2K on my purchase for the Holden Trax LTZ couldnt be any happier. Thanks Brad for the follow up, received in total 4 quotes within a weekend and made the purchase on the Monday without all of the hooplala the dealers give you. Congrats on the great work guys, will definitely use again and will recommend to my friends.
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Competitive & Efficient
Motor Scout sourced more competitive quotes than we could obtain resulting in a great. Communication was regular, polite and efficient. Motor Scout provided us with an easy, friendly, hassle free way to buy a new car.
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Nortrade InternationalGreater Melbourne (Metropolitan), VIC
Top results and no hassles
After ringing a few car sellers i was being bombarded with different callers, prices, models, delivery dates etc. I then got motor scout on the job. Within 24 hours and only a couple of calls we had a new car at great reduced price and good tradein.
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PhilSouth East Queensland, QLD
Great Deal
Thanks to Shaq for his excellent service and following up with Finance option and getting me a good deal,just happen to see them in the Paper and got on line to check them out
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SteveSydney, NSW
Great Service and Deals
Thanks to Brad for his efficient response and effort to get me a great deal on a new Honda Civic VTi-S for well under the RRP. The deal was settled within 4hrs after we first spoke. I highly recommend Motor Scout if you wish to purchase a new vehicle and I will also be recommending my family and friends to use this company in the future.
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Sandy W.South East Queensland, QLD
I am thrilled with my new car.
Being on my own following my husband's passing, and needing a reliable car, I was lost as to how to begin. I just happened to see an advertisement on the net, and knowing nothing about brokers, I thought I'd see what it was all about, and asked to have someone call me to answer my questions. Shaq certainly did that and guided me through the process beautifully, putting up with many phone calls from me, and when I left a message he phoned back quickly, every time. I have told all my friends about my wonderful experience, so they don't need to worry that they wouldn't know where to start. Shaq was friendly, empathetic, professional, and in all, he was totally awesome to have his help with my journey to owning my first ever brand new car.
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JeffGreater Melbourne (Outer), VIC
Very Efficient and fast
Thanks to Brad and the team for your efforts. Customer service was prompt and courteous. Questions were answered promptly. The price obtained was good and was better than my lease company. Definitely recommend giving Motor Scout a go.
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BarbGreater Melbourne (Outer), VIC
A very professional and empathetic company that made purchasing a car so easy. Thank you!!
David led us through the entire purchasing process with respect and consideration. He was genuinely pleased when we received five offers and were able to purchase our Honda CR-V for well under the RRP. As we also had a trade in, he negotiated with the dealers to get a reasonable price for that also. It was a pleasure to deal with such a friendly and helpful person and to know that he would always make time to answer questions. I thoroughly recommend this company to all prospective car buyers. Thanks once again, David
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1st Time UserSydney, NSW
Save all the dancing and get to the bottom line
Buying a car used to be a stressful process visiting dealerships and negotiating for a right price. If you have decided on the make and model Motor Scout is the place to go. They saved me the time in finding the best deal. Seamless experience and will definitely recommend to family and friends.
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RyanSydney, NSW
Seamless service - very impressive
Very impressive customer service. The service was quick, easy and took the hassle out of the process. Brad was excellent and I could not have asked for more. Would definitely recommend.
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Pritesh VartakSydney, NSW
Seamless hassle-free Experience
The entire process from expressing my interest to the dealer commitment was just seamless and stress free. Brad was very helpful in understanding my requirements throughout the entire process.Keep up the good work.
1 comment
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Good Customer Service
My consultant Brad was really supportive during my search for Rav 4 GXL. At the end if day, he did a great job to buy car under my budget which was awesome job. I will always recommend this website to my friend in buying a car. No hassle no stress,consultant do everything.you just go and pick up ur car. Really appreciate your support. thanks heaps Sam
1 comment
Motor ScoutMotor Scout
Thanks for your review Sam. Brad was super happy to get this all finalised for you guys and hopes to work with you again in the near future!
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Pete B.
- 3 reviews
Motorscout made buy our new car an awesome experience!
After feeling very let down by dealers, I contacted Motorscout and Pete got to work, looking for the exact car we wanted right away. In the next few days, we had 3 quotes with the exact features we were after at prices up to $5000 below rrp! We accepted an offer and were in contact with the dealer that afternoon to arrange pick up! I would definitely recommend Motorscout to ANYONE in the market for a new car!
1 comment
Motor ScoutMotor Scout
Fantastic to hear Pete! Stoked we were able to get you such a great deal so quickly for you and appreciate the referrals to your friends and family!
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Review
Experience was very good, painless and the price was right - thank you. The process appeared seamless and contacts always willing to answer questions. I was recommended by my business partner after he purchased a new vehicle and I was very happy with the service.
1 comment
Motor ScoutMotor Scout
Great to hear Judy. Appreciate your nice comments and very happy we were able to assist both yourself and your business partner. Looking forward to assisting you on the next one!
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Jules W.Sydney, NSW
Great Savings & excellent customer service
After a frustrating visit to a dealership, I found Motor Scout online. After a couple of calls with Peter I had 3 quotes & saved more than 10% off the cost of our new car! Peter helped facilitate a hassle free new car purchase!
1 comment
Motor ScoutMotor Scout
So happy to hear it was a smooth process and we were able to achieve such a big discount for you Jules! If we can assist with your next purchase please feel free to reach out and we'll ensure you get the same service next time! :)
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Questions & Answers
Alex Dasked
Are you obligated to buy if you use the service? E.g., if you are not happy with any of the quotes Motor Scout sources.
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Motor ScoutMotor Scout
Awesome Pritesh! So happy you got such a great deal and fantastic service from Brad!