- Sign in
- Write a review
MYER one Questions & Answers (page 2 of 3)
55 questions from our users
Why don’t I get a birthday reward anymore from myer
I am not able to access my emails from my old email address and I need to reset my password as I have forgotten it The reset link goes to the old address. How can I change my email address
how do I add points to myer one card with using receipt
Ring Myer One on 13 69 37 I think they can add your one transaction every financial year
I already purchased shoes online but didn’t put Myer one card
How do I use my Myer one card to get the points from the purchase I made on line
Why didn't I get birthday vocuhwe from Myer on my birthday 29th May.
Has anyone get it in May?
mine was 13 May and did not receive. but today, received an email with voucher saying "don't forget to use voucher". i cannot see on myer mob app though.
Thank you replied. I hope that I will get an email like yours. At lease it came... I think there is something wrong with their IT or some kind of setting is not right though.
How do I use my $10 birthday voucher on line? I have an access code but it doesn’t work?
Hi. I just need to know if I can get an invoice of an item I bought from myer using my myer one card .I've lost the receipt and I need a proof of purchase
I purchased something from Myer today and was told if I sign up to Myer One they will keep my receipt on file if I need it. Hope this helps.
How to apply myer one loyalty card?
My myer one card is in a terrible state and breaking down, how do I get a new one?
I have lost my Myer one card
Contact Myer One online or by phone. You can use the app on your phone without physically having the card.
I am wondering how to add receipts from this morning to my MyerOne account which I have established through the App this afternoon.
You cant add receipts from before you joined MyerOne. Anything from time of establishing is ok. You could try and ask by ringing MyerOne contact centre but like most things you cant backdate points.
How do i add my myer one number to a purchase that I have made?
They told me on the phone that you can't add receipts from the app - you have to log in via the website. Then go to Transactions - and there is a button to "Report Missing Transactions" - you can only add up to TWO receipts per year. Hope that helps!
How far in advance do you receive your MYER Birthday voucher?
I received my Myer birthday voucher on the day of my Birthday & at 9.15am EST. I also received another email birthday voucher from them a month later. I told them about it & at first they said it wa...
Read mores a "reminder email" & then later after I mentioned the value/date of the voucher was current, they said it was a "glitch in their system". So if you get a 2nd birthday voucher email the month after your birthday, even though the value/ date is current, there's actually no money on that 2nd voucher so be careful & also before you use your voucher check your Myer One points & take a screenshot of it. I had -985 points after they issued my 1st birthday voucher & make sure you spend the whole $10 voucher in 1 transaction, otherwise you'll lose the remaining credit. Hope this helps & happy birthday in advance :)
I have a $40 reward card but 6 weeks later it is still been ‘generated’ to be able to use it. How long before I can use the card I have clearly earned?
I got a$10 birthday reward and it has an access code but not a voucher number? I tried myer one card number and access code and neither are working how do I use it please online
Hey Emma, maybe you could try https://retail.myergiftcards.com.au/login.aspx enter in your MyerOne card number & your access code. There's a serial number code there that might be the actual voucher number thing you're looking for :)
Hi I got a birthday voucher a few weeks ago. Tried to use it in store and they said it wouldn’t work. I emailed them and appears they the cashier put through ONE CENT successfully (which was not used ...
Read moreagainst my purchase either) it’s a single use voucher and they will not reissue the $10 birthday voucher. You can use it online If u create a Myer account and link your Myer one (that’s how I confirmed mine had been redeemed) or risk shopping in store and have the cashier muck it up like I did.
Hi! I got the same email and I had no idea how to use it online. I couldn't find it on my Myer account, even though I'd linked my Myerone card. How I managed to find how to use it was by downloading t...
Read morehe myer one app. When you login to the app, there's a rewards section and it'll display your birthday voucher and its actual barcode code. and then you'll be able to use that during checkout.
Where do I go to add a receipt to Myer one when I did not have my card on the day?
Advise of log on details.
Phillip Chamberlain
They told me on the phone that you can't add receipts from the app - you have to log in via the website. Then go to Transactions - and there is a button to "Report Missing Transactions" - you can only add up to TWO receipts per year. Hope that helps!
I lost my Myer card and my $20 reword card can I replace them?
why don't you get the myerone app on your phone? It stores all your membership details plus the barcode of your card digitally. It also stores your reward voucher so all you have to do is show at the ...
Read morecounter and they scan and deduct from the purchase price. I never carry my card around.
What's happened to good all service I,m 40 years customer but because of wrong info,, to me they got redo fed my Mayer one card and now I,m waiting calling on an on still waiting for it don't know what is happening and I cant even talk to manager this be radicles and unacceptable is any body there can explain it to me no they don't even know them self so talk to me please
Get an answer from our members and Myer representatives
Other Rewards & Loyalty Programs
See all Rewards & Loyalty Programs ›ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.