I attempted to navigate the Myer One member online site but could not find the relevant link to update missing points. The FAQ site explains that this feature is available but provides no information about how to navigate. Collectively, I have spent hours on hold trying to get phone help. When I purchased something in store, the assistant couldn't even find me on the system. I'm looking at the card in front of me now at home with my name on it. This is a very frustrating and poor level of service support.

I think everyone is missing the point, the rewards are free....you are getting something for shopping in Myers .
If you are not happy with the rewards ...cancel your card.
I am more than happy with mine, no one is forcing you. Don't be ungrateful.

Received my annual birthday voucher. The problem is, there are over 100 exclusions. I recently purchased 2 items, neither of which met the conditions. It's hardly worth the effort of opening the envelope. Disappointed and wonder the purpose of providing this sort of acknowledgement for ones birthday. I become less and less inclined to shop in the store.

I went to Myer Fountain Gate on Monday 7 March 2016 to the lingerie department and was served by a lady called Mareeta her service was outstanding she was very friendly courteous knew her products well, she was very patient and I was very impressed by her explaining about the garments that l wanted. The reason I am doing this review is because I received an SMS from Myer but found it hard to find the correct place to give my feedback, so I hope I have done it in the right place as the SMS said there was a $2500 Mywr gift card to win.

Every tried to add reward points when you forgot your card? The website says you can do this. The shop assistants say you can do it. But there is nowhere on your home page that allows you to do it.
One of the most frustrating websites I have ever seen. not happy with the Myer one Reward scheme

I ordered a pair of shoes online it's the first time I've shopped online at Myer and it will be my last! The shoes were back ordered 3 times no one told me what was going on with my order.got sick and tired of waiting so I cancelled my order.never again

Staff was friendly helping me found the product I need! The product never disappointing me! Air fryer is fantastic!!!! Can't live without it!

I've been receiving emails from Myer One for months now - only problem is they are for someone else. I've emailed multiple times and called but have not been able to get through to anyone. Have been a Myer One member myself for years and have never had any issues. It's unbelievable to me that they refuse to respond to customer service enquiries.

I have sent 2 emails to Myerone for my birthday gift card and am still waiting.
Funny, that it is in their terms and conditions that you receive a birthday gift card if you have a silver Myerone.
Myers know how to write their terms and conditions but they don't know how to carry them out.
Lost a lot of respect for them.
Will rethink my shopping, if David Jones has what I want, then I think I will shop there.

1 point for every $1, but it appears even if you've reached the maximum points for a voucher you cannot make access and use of voucher, until Myers does their next admin or postage round of qualifiers. Grossly unfair! I wanted to purchase items recently and knew I had already earned a voucher based on point and $$ spent. Couldn't do it because the voucher hadn't been issued. Had to then use my own money, eventho' a "discount" was there based on voucher amt. Sneeky marketing.

I have been a Myer One for some years, I received my usual $40.00 card plus my $10.00 birthday card, and also this year made some big purchases and received $180.00 card which is yet to be spent. I would definately reccomend this card to anyone. This card is better than Flybuys.
Lots!!! I do alot of regular shopping at Myer and always seem to have a card to spend. Love the sales.

Great product. Booked flights on AirNZ and gave my myerone number and got $40 worth of vouchers. Great! And did a bit of shopping and got another $20 gift card. Easy to use interface. Quick sending out card. Lots of partners to book with. My only gripe is that when you stay in a hotel to redeem points the name on the booking has to be exactly the same as the name on the myerone accout which makes it difficult when my partner books hotels.

Myer one really rewards you with what you spent on their shops and affiliate partners as well. I really like the idea that you can really check the statement online and their customer service is very good and patient. Even though some of their things are expensive than certain retailer, but I believe they really sell genuine products.

I love shopping at Myer not only because the store is spacious, neat, clean, well arranged, great quality products and their staffs are friendly, BUT mainly because I enjoy being a member of Myer One.

I accumulate 2 credit points per dollar I spend with them. I get special discounted prices for being a member. I shopped several times when I spent too little because I bought items on sale and I get Myer One member discount as well on the same item.

Their free Magazine for members is a great bonus as well.
Reasonable price, quality products, easy to accumulate points

I have had a positive experience with myerone. It is free to join, and it is quite easy to accumulate enough points for several $20 myer giftcards with your regular myer purchases.
Free to join. Easy to accumulate points with your usual purchases from Myer.
None that I have come accross so far.

It can take a while to earn enough points to actually get a $20 Myer one gift card. I don't go out of my way to build up my points but rather let them build slowly.
The Myer one card is a good idea. Everytime you shop, you earn points and if you shop at Myer a lot than the points will add up. The store often has bonus points available and staff always remind you to pull out your card.
This loyalty card is only really good if you do a lot of shopping at Myer. These cards can prompt people to spend more but in theory they are only good if you are actually shopping alot.

To be honest my Myer one card hasnt too benifical to me as i dont spend much money there. But if you are a regular Myer customer this card would be great for you. If you pair it with a Myer credit card you get points when you shop anywhere and points are tripled when you shop at Myer. Its free to use so if you are going to shop there why not benefit.
free to use, gain points for things you are going to buy anyway, great if you spend lots of money at Myer. Great if you pair with myer credit card
Have to spent over $1000 to get a $20 gift card.