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Reviews

2.1

118 reviews
5
(28)
4
(4)
3
(1)
2
(6)
1
(79)
  • Product Quality
    3.0 (82)
  • Return Claim MadeYes (21) · No (80)
  • Customer Service
    2.2 (102)
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No returns on clearance items

published

I went to buy a dress on clearance (it wasn't even that discounted) and was told I couldn't return it. I did not buy the dress. How on earth are Myer going to sell clearance clothing? They'll have stock sitting there for ages. Very disappointed with their new policy. I'll go buy a dress somewhere else.

Unhappy customer

Unhappy customerSydney, NSW

  • 6 reviews

No return or refund for clearance items

published

Myer lost another customer. I usually shop at Myer in my local area but with the "no refund on clearance items", I will never shop at Myer again. There are shops that will offer you a store credit on sales items but not Myer. Myer is so strict in their return policy since October 2022 that it looked like people have to buy full price items from them. I can buy anywhere if I have to pay full priced. Why do I have to shop at Myer?

Christine

ChristineFar North Queensland, QLD

Exceptional Customer Service

published

Wonderful Iron which replaced the one I had for 6 years. I do a lot of ironing as my husband is an Anglican priest and it glides, steams, with effortless ease and perfect results

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Elisa

ElisaSydney, NSW

  • 2 reviews

Exceptional customer service by Lena at the Chatswood NSW store today

published
Adelaide Daz

Adelaide DazAdelaide

  • 3 reviews

Myer Santa Land Rundle Mall

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Even though we shop in myers our child left the Santa Land crying. Because we didn't buy or pay for the photo package they said our child could not come in. They then let in a family/Child that had paid for photos and then closed the door in our child's face causing him to cry. Is it all about money for them and the staff not polite about it. How low has myer$ fallen since I was a boy. They have lost our family as a customer permanently. Go to David Jones its much much better.

Morgan in Dior at MYER Chadstone great customer service.

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Morgan has restored my faith in purchasing from Myer. Great customer service, product knowledge and communication that is not often experienced. Person to person service much better than purchasing online.

Michelle

Michelle

  • 2 reviews

Fantastic customer service

published

Fantastic service from Jenna from Clinique on Saturday at Joondalup. Jenna has served me a couple of times now and always goes out of her way to give me great advice and make sure I get the right products. A huge thank you to Jenna and Myer.

Mim

MimMelbourne

  • 24 reviews

Clearance items - no returns

published
Craig59

Craig59Greater Melbourne (Metropolitan), VIC

  • 7 reviews

No men allowed!

published
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NikC

NikCSydney, NSW

  • 14 reviews
  • 17 likes

My failed quest in store and online

published
Alan

AlanPerth, WA

  • 2 reviews

I had bought 2 TM Lewin shirts over 150 dollars I washed never worn took back and got denied replacements

published

I had bought TM Lewin business shirts that were too big for me. Store manager didn't offer any compensation or help and were very rude and dismissive. Will not be going back

Kathleen C.

Kathleen C.Sydney, NSW

They give you back less then u paid on refunds

published
Julie

JulieSouth East Queensland, QLD

  • 13 reviews
  • 2 likes

Heritage Cotton Mattress Protector

published

I purchased a Myer Heritage Mattress Protector Superfine 100%Cotton. I am so impressed with this Mattress Protector. It stays put and is great quality, comfortable and cool
I have a Sheridan one that constantly moved and might I add is not of the quality of the Heritage one. Sad for me as I was a big Sheridan fan. Well done Myers, this is a Quality product.

December 7th 2022 Update: Gazman linen shirt

I purchased a Gazman Linen shirt it wasnt available in store and the lovely assistant did a ipad order for me. I received in 3 days free postage.. Great service.I have done this before and am extremely happy with Myer. Thank you very much . The Quality of the shirt is amazing.

Symantha

SymanthaSydney, NSW

Pitt St Mall Myer - Absolutely ABYSMAL

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Pathetic service, extremely difficult to get through to speak to anyone. I'll never ever return, as a women in her early 40's who has spend power, you're alienating our demographic at a rate of knots. Your business model is dead. Let it go.

Lots wrong

published

First of all a warning.....read the discount signs thoroughly. Big discount signs, but they only apply to the top shelf!! Bought 3 items expecting 25% discount only to find I got 0%. I did not have the time or inclination to change my choices. I also got the impression that this was a common occurrence and the till attendant seemed amused!
Also, no one around offering help, and the changing rooms were a mess, with clothes on all the hooks, seats and even the floor.

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Ramey

RameySydney Surrounds, NSW

  • 3 reviews

New Myer Returns Policy UNFAIR on Consumers!

published
Patricia

PatriciaSydney, NSW

Great service from leonardo sydney city

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Our office required an updated coffee machine. Over the phone,leonardo price matched with another retailer [$150.00 discount]. The very next day walked with the machine to our office during his lunch hour! Will make sure we come back again for such outstanding service..Thank you leonardo!

Tiff

TiffGreater Melbourne (Inner), VIC

understaffed, no customer service

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Fed up with the lack of sales staff at myer stores,especially in shoe departments.. waiting 30 mins to get a shoe size is not acceptable.. trying to even phone the store to have something put aside is impossible with no one to answer the phones.. no wonder people choose to shop on line

Andrew

AndrewPerth, WA

  • 2 reviews

Good display

published

Good display in store and very enjoyable experience and friendly staff ..
Star rating is 5 for perth city beautiful store much recommended than other myers at any other place in here

Penny G.

Penny G.Greater Melbourne (Metropolitan), VIC

Excellent customer service

published

I was in the Northland VIC MYER over the weekend and was looking to buy a gift from a wedding gift registry. The lady sales assistant that served me went above and beyond in helping me meet my needs she was so good, she was the only one I could see on the home ware floor but really helped me pick what to get from the registry she knew most things and where they were on the shelves and helped me put together a selection of gifts for the bridal shower. She was pleasant and amazing to deal with.

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