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NathanSydney, NSW
not Happy
Product won’t let you search for locations that have weight or length limits even if you have to enter for a job this is very annoying when your an interstate driver
Purchased in August 2021.
1 comment
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BryonPerth, WA
- Verified purchase
Screen Freezes
I bought this unit 2 weeks ago, and the screen freezes on every trip.
The last trip it froze within the first minute, and never came back.
The dashcam & alerts are working in the background, but the screen doesn't update, so as a GPS it's useless.
I've had numerous Navman units over the years, including the C60,MY60T, MY350LMT, MiVue Drive LM, MiVue Drive FHD, and now the Big Rig Duo.
The combination GPS & Dashcam has improved, but this latest unit is unusable as a GPS,
Purchased in December 2021 at Harvey Norman for $378.00.
1 comment
NavSupport A.Navman
Hi Byron,
Sorry to hear you are having problems with your Big Rig Du freezing. We do have a helpful FAQ to help resolve this issue. Please see the link below:... Read more
https://service.navman.com/M0100/DownLoad_Faq_131906_Australia%20NAVMAN_English%20Navman.html Alternatively, Please send us a private message (or alternatively you can email our support centre @ [email protected]) with your Name, address, phone number, email, Model name and serial number so we can create a Repair ref number and can arrange to have your device tested at our repair centre free of charge we apologise for any inconvenience and hope we can resolve your issue thank you
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Questions & Answers
Peter Segondasked
I have a Navman Bigrigduo. The dashcam seems to not be working for some reasom. I turn it on and all i see haze but no view at what I am looking at. Please can you help? The manual is useless has nothing about dashcam
Peter
1 answer
NavSupport A.Navman
Hi Peter,
We are sorry to know that you are having a problem with the camera of your device.
The first thing I would suggest to get the problem rectified is to make sure that the blue plastic on the lens has been removed and gently wipe the lens using a soft cloth.
If the problem persists, perform a hard reset to the device by poking the reset hole at the back. Please also ensure that you are using a compatible memory card. Problem such as this could be caused by a faulty or incompatible memory. More information can be found here:
https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102076&faqid=AllFaq
*Note: if it's your first time visiting our FAQ site, select a region first then try the link again.
Hope this helps. Otherwise, feel free to contact our support team on [email protected]
Regards
The Navman Team
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NavSupport A.Navman
Hi Nathan,
Im sorry to hear about the issue you are experiencing with your Big Rig Duo, and I'll be glad to assist.... Read more
The GPS is designed to enter your vehicle dimensions and weight first and then enter your destination, if the GPS is unable to navigate you to your chosen address it is because the vehicle is too large or heavy to reach that destination Kind Regards, The Navman Team