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New Age Road Owl Questions & Answers
16ft Ensuite, 18ft Ensuite, 19ft Bunk Ensuite, 21ft Bunk Ensuite3 questions from our users
Roseasked
How long from build date to delivery for 19ft adventurer road owl.
We signed a contract 5/10/19.
Build date Dec 2022.We are now being told,the date for delivery is Feb, however no indication if early or late Feb.At time of sale were told early Feb or late Jan.Unfortunately the contact states build,Dec 2022,delivery Feb 2020.Can anyone please clarify as we are most frustrated.
1 answer
They must be busy making them in Melbourne. So when you need to get in contact with them ask for a discount or extras. They are putting you out so they need to compensate for the delay.
Mick M.asked
Does anyone know about the hot water system problem with the New Age road owl? An inspector has just told me that they vent carbon monoxide into the van and that they have to be removed completely. That's scary stuff, anyone been through the process of replacing under warranty, the van is just over a year old.
3 answers
Suburban Recreational Vehicle Water Heaters
Models Affected:
SW6DEA
SW4DEA
SW4DECA
SW6PA
SW6DA
SW4DA
SW6DECA (Dual Fuel)
Serial Numbers From 181315552 to 193002648
Manufactured from 4 April 2018 to 1 August 2022
Ours is a model affected, however, the serial number doesnt fall within the range, so I presume we are all good, purchased van in September, 2018.
it sounds as if it's a very serious safety issue so I would definitely check with the manufacturer and get the response by email.
Lea Casked
Hi there,
Has any one travelled in one of these to off road/remote locations?
Feedback on the suspension would be appreciated.
Thanks in advance.,
3 answers
We have been on a graded gravel road and had no problems.
Thanks for replying Kel, there isn’t a lot on the Internet in terms of videos or reviews for these vans. Which can be a good thing, or a bad thing.
However they do seem like good vans & the general feedback on customer service is good. We definitely need somethibg off road.
We are looking at doing the Gibb River Road in 2020. So anything with corrugated road or rough type conditions - if anyone has feedback on this? Would be muchly appreciated.
We have done the Meereni loop road with ours and it handled it well. I'd say better than others travelling with us whose caravan is worth twice as much. Road owl is a great van. We just went slow and husband had adjusted tyres. We have adventure version.
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