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Reviews

4.4

5 reviews
5
(3)
4
(1)
3
(1)
2
(0)
1
(0)
  • Value for Money
    4.0 (4)
  • Cleaning & Maintenance
    4.3 (4)
  • Mileage 3,200 km (3)
  • Comfort
    4.3 (4)
  • Exterior Build Quality
    4.5 (4)
  • Interior Build Quality
    3.5 (4)
  • Off-roading Performance
    4.0 (3)
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Franny

FrannySydney Surrounds, NSW

This caravan is heaven

published

New Age Sydney did a great job with our van, we are beyond happy with the product, and service provided by New Age Sydney, Colin and myself are so in love with our van, Thank you New Age Sydney

Purchased in September 2021 at New Age Caravans Sydney for A$60,000.00.

Cleaning & Maintenance
Value for Money
Mileage 2,000 km
Car ModelFord Ranger PX.I
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
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Kel

KelMetropolitan Adelaide, SA

  • 4 reviews

Great but needs some tweaking

published

Great on the road & off road traveling.
Towing good especially with the rear camera. Lots of storage. The bed is ok just needs support at the end where you lift it up.



Purchased in May 2021 at New Age Caravans.

Cleaning & Maintenance
Value for Money
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
Danny W.

Danny W.Murray Region, NSW

  • 2 reviews

Perfect van for our needs

published

Purchased in October 2021 for A$53,000.00.



Cleaning & Maintenance
Value for Money
Mileage 7,000 km
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
See all answers
Caravans

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Sean

SeanHunter Region, NSW

  • 2 reviews
  • 1 like

Well designed little van with very poor finish

published

Bought this van as layout was modern design with nice contemporary colours however the finish was poor. Laminate lifting, tv aerial fell apart, leg stand cheap and difficult to deploy and lock back up. Power Points crooked. Yes all covered by warranty but disappointed with quality.

Purchased in January 2021 for A$50,000.00.

Cleaning & Maintenance
Value for Money
Mileage 600 km
Car ModelMitsubishi Triton MQ
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
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Wylie.foxes

Wylie.foxessydney

  • 5 reviews
  • 4 likes

Delighted with our new van and the service from new age Sydney.

published

Questions & Answers

Rose

Roseasked

New Age Road Owl

How long from build date to delivery for 19ft adventurer road owl.
We signed a contract 5/10/19.
Build date Dec 2022.We are now being told,the date for delivery is Feb, however no indication if early or late Feb.At time of sale were told early Feb or late Jan.Unfortunately the contact states build,Dec 2022,delivery Feb 2020.Can anyone please clarify as we are most frustrated.

1 answer
Kel
Kel

They must be busy making them in Melbourne. So when you need to get in contact with them ask for a discount or extras. They are putting you out so they need to compensate for the delay.

Mick M.

Mick M.asked

New Age Road Owl

Does anyone know about the hot water system problem with the New Age road owl? An inspector has just told me that they vent carbon monoxide into the van and that they have to be removed completely. That's scary stuff, anyone been through the process of replacing under warranty, the van is just over a year old.

3 answers
Franny
Franny

Suburban Recreational Vehicle Water Heaters
Models Affected:
SW6DEA
SW4DEA
SW4DECA
SW6PA
SW6DA
SW4DA
SW6DECA (Dual Fuel)
Serial Numbers From 181315552 to 193002648
Manufactured from 4 April 2018 to 1 August 2022

Franny
Franny

Ours is a model affected, however, the serial number doesnt fall within the range, so I presume we are all good, purchased van in September, 2018.

Mick M.
Mick M.

it sounds as if it's a very serious safety issue so I would definitely check with the manufacturer and get the response by email.

Lea C

Lea Casked

New Age Road Owl

Hi there,
Has any one travelled in one of these to off road/remote locations?
Feedback on the suspension would be appreciated.

Thanks in advance.,

3 answers
Kel
Kel

We have been on a graded gravel road and had no problems.

Lea C
Lea C

Thanks for replying Kel, there isn’t a lot on the Internet in terms of videos or reviews for these vans. Which can be a good thing, or a bad thing.
However they do seem like good vans & the general feedback on customer service is good. We definitely need somethibg off road.

We are looking at doing the Gibb River Road in 2020. So anything with corrugated road or rough type conditions - if anyone has feedback on this? Would be muchly appreciated.

Tayla H.
Tayla H.

We have done the Meereni loop road with ours and it handled it well. I'd say better than others travelling with us whose caravan is worth twice as much. Road owl is a great van. We just went slow and husband had adjusted tyres. We have adventure version.

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