We purchased two small items in Jan 2018 and were immediately charged for both including postage.
One item was then advised to be out of stock with delivery then scheduled for Mid Feb, delayed to late March and then Mid-April, Finally l rang them to be told the item was not on order, so l cancelled one item. It then took another few phone calls and an email before a refund was credited one month later.
No apology as yet.

Be careful with the images in their ads make sure you read the small bit of detail written cos it's misleading. I thought that I bought the whole pizza oven brush product instead to realise that only paid for the handle.

I bought some frying pan but it does jot lay flat on the surface or on the stove top because the handle is too heavy for the body. When i called to complain about the product and their reply was thats how its made..
I wish i can that to my customer if i sell any reject to them and say, “that how it is”.
I will never buy or recommend them to anyone.
i suggest the this company you are in 20 century with social media rules the reviews on you. if they want to stay in business they should have better customer service!

Nothing like the photo. Cheap quality, not stained and very thin cane, loose with inferior finish. The same as what you would buy for $5 from the Reject Shop classified as a dog bed! Never again.

We bought Belero steel foldable table and two chairs. I ordered on Monday evening and they were delivered on 2days later. The furniture is an excellent product - well made and solid.

Bought a Roband Pie Warmer for our netball club and it blew up the second time it was plugged in. We were forced to hire one for the next two weeks and a local electrician fixed it for free. We are a not for profit organisation of volunteers out in the sticks and the company couldn't even reimburse us the hire fees, instead citing their politically correct procedures on how to go about claiming on the warranty. Don't expect any more business from us!

We ordered a kitchen bench which the lady promised it would arrive on Monday or Tuesday the latest and they haven't arrived yet til Thursday. Call them few times, depending who answered the phone, they all told different information. The last lady was complaining that we called them too many times. Maybe if you give us the correct details from the beginning we wouldn't have to call you again and again. Fix your system and train your staff and don't promise something that you can't deliver. Cheap products and worst service.

I just buy tree different chef clothes and I want to say the fabric is really bad
The. Trousers are super bad hard and even I wash them twice to make soft and the colour of the pants go a bit
The chalet fabric is bad too
The apron bad. Duality too
All the clothes are made in China and the don't really care about you
I will never will buy again there

I'm a small cafe in a small country town, just wanted 4 aprons which came to $32 but they wanted to charge me $45 to deliver them.
When I questioned this, was told that it was stranded.
Fine then, I'll go somewhere else.

I was very surprised when I read two very bad reviews about Nisbets - I assume it is the same Nisbets Express I just used. Although I only bought a small kitchen utensil I was very impressed with the service. I ordered on 1st June, received an email shortly after saying the product had been despatched, and received it on 2nd June by courier. Item was exactly as advertised and I still cannot believe it arrived the next day!