- Extremely slow response on any issues
- Rude staff
- No attempt to save owner monies
- Even for smallest issues you need to make 20 followups.

Hence makes the overall service pathetic and worst. wouldn't like to recommend to any one also will try my best to change the company.

As our strata manager O'Connors is always responsive to our requests for repairs or general information. Ours is a small fairly inexperienced strata committee. Margaret O'Connor has excellent knowledge of the strata legislation and extensive industry experience which she is always willing to share with us and provide guidance when needed. Margaret and her staff are lovely to deal with, always polite, professional and helpful.

Thanks to Margaret and the team at O'Connors - I have been liaising and working with O'Connors for over 20 years and can't speak highly enough of the professional and always prompt service they provide. Their expertise in this field is second to none and reassuring when often faced with the "gray areas" of Strata. Highly recommended.

In my dealings with O'Connors Strata I have always found that they take the time to listen, explain things in detail when required and assist with problem solving. They are very responsive to communication and follow up as required. I would highly recommend them to anyone wanting a job well done.

I have properties managed by different Strata managers so I have seen how many companies work. I would like to highly praise O'Connors. They are professional, friendly, and understanding. They are prompt in replying to emails and return calls, always providing valuable and practical help. I would recommend this company to people looking for a Strata manager.

Our current Strata Manager had the expertise, knowledge, and people skills in recently addressing a number of serious concerns confronting our strata scheme, both financially and procedural. Furthermore, our Strata Manager, with his expertise, knowledge and background addresses any enquiries in a professional and timely manner and ensures that any issues concerning either the strata complex, the owners corporation or strata committee are promptly resolved in a satisfactory manner. It is a pleasure having this working relationship which means that the strata is operating efficiently and effectively for the owners corporation and strata committee members.

Our building has been with this mob for some time. Since June 18, we have had 5 strata managers. What the heck goes on in that place??? Why do they not keep staff? The only decent person there was the receptionist, and now she seems to have disappeared!! Is this the reason that our strata fees are so high, as all they do is charge and charge and charge! This had a major part in me selling and moving on so that I did not have to deal with them any more!! Most incompetent company I have ever dealt with and the two old women that run the show need to retire....make way for competent management.

Number of issues in the common area which affected my townhouse.. despite many phone calls, emails finally order was issued - but no follow up until job finished. No job updates to the owners and very arrogant response from the one in-charge of our property. Levy is also too high! Am going to lodge a complaint with Fairtrade NSW. Worthless company.

It's a disgraced company for service. They never listen to owners' feedback and have increased the levy many times during the last 10 years without a really good service. I don't like to do any business with this company at all.

This company is absolutely hopeless, after numerous calls & emails regarding two leaks in our apartment submitting numerous quotes I’m still waiting 6months later, both leaks have no access as they back on to common walls. The staff is extremely rude especially the woman who answers the phone. The managers are either sick on holidays or never in the office I can’t understNd how you can run a company with NO STAFF! I would never recommend this company to any one. I am now taking my matter to fair trading after the woman on the reception hung up on me & when I called back put me on hold never to return to the call.

Slow, incompetent and badly managed. Admin is confused and comparatively much more expensive than comparable managers. We are going elsewhere due to endlessly frustration and inadequate service.

I had the pleasure of dealing with Diane this week, after numerous phone calls back a forth regarding the lousy service of Foxtel. She went out of her way to let me know the progress and I really do appreciate the good customer care she provided. Hopefully the

I'll just mention one of the various times I've had to deal with this company.
In our garage there was a leak with an unknown fluid dripping onto one of our cars. It was later found out to be coming through a badly waterproofed garden right above our garage. After calling O'Connors about this, it was suggested that we park our car outside and that there was no eta on when this would get fixed. Basically it took approx 6 weeks for them to get this sorted out and in the end all they did was a work around, not a fix.
Suggesting to park your car outside and taking a very long time to get a quote/fix is not good customer service!

Thanks to the strata manager listening to me and for understanding my opinion on the render defects we saved over $400,000 redoing our render in stages rather than in bulk. We would of had to move if the major works took place so I am so thankful! The works being done are a fraction of the price and will keep the building up to code and shopping around 4 quotes and getting the right person for the job was the trick also.

Thank you for sorting out the air con noise from the BP next door it's so good to know that when I ask for something the strata manager acts on it the same day which is fantastic.

Its very difficult to come out of the contract once you are in. Extremely expensive, cheating with many sub-items and most terrible service. Never ever recommend this service to anyone.

They have been incompetent and slow. They don't communicate important information with the EC. They keep you in the dark about their plans and timelines. They like to put you off over and over again hoping that you will tire of the issue and stop ringing. But don't ring do everything via email otherwise they will have no memory of a conversation and no record no matter how important. They lie. They are rude. And the one I have now has no idea what she is doing and my solicitor finds her requests "very odd" and has cautioned me. They don't care if they have stuffed you around. No point complaining. No point reporting anything, it won't get done or approved even if it is urgent and you are paying for it.