- Sign in
- Write a review
Omron MC720
Reviewer Photos & Videos
Won’t turn off
The thermometer won’t turn off, tried all the steps in the guide. It won’t turn off, not what I expected for the price. Very disappointing- seems to be a common compliant.
Disappointing!
This device won't turn off! I did press and hold the ON/MEM button until off appeared on the screen and it just won't turn off. Even when I leave it for more than 1 minute it's still on! This is not what I expected for a $79 thermometer. Very disappointed.
Purchased in March 2022 for $79.
Dear customer,
Omron MC720 is covered under warranty. Please call us on Omron hotline 1800807464 for troubleshooting over the phone and if it is faulty, we are happy to arrange a replacement product.
...
Read morekind regards Omron CS Team
It deserves ZERO stars
This item does not do what it says it will do.
These should be recalled by Omron and refunds given to all of us who have been conned by them into buying this piece of crap.
The guy who posted the 5 star review must have been paid by Omron.
Purchased in October 2021.
Hi Jason,
My name is Vickie from JA Davey - we are the authorised distributor of Omron products in Australia.
I am sorry to hear you are experiencing issues with your device. We may be able to provi...
- 3 reviews
- 5 likes
- Verified
Useless
I wish I had read some reviews before I purchased it! How long is a short time to hold the on button or the start button. It doesn’t do what they are saying it should?
Will be taking it back!
Purchased in March 2022.
Hi there
Thank you for your question. ...
Read more It is a simple one click of the On/Mem button for the unit to start up.Find out how Omron MC720 compares to other Baby Thermometers
Know better, choose better.
- 6 reviews
- 7 likes
If i could give it ZERO stars i would
What you expect from an infrared temperature probe is (1) simplicity and ease of use (2) accuracy (3) reliability
The OMRON MC720 fails in (1) and (3). I have not tested the accuracy (2) of the unit.
So with all this COVID hanging around, a touchless infrared thermometer is pretty much standard arsenal for one these days.
CONS
- first time using, kept getting Err 9, did what it said and reseated the battery (which you need a small philips screwdriver for .. a negative). Made no difference. So then replaced the batter, which initially made no...
Purchased in November 2021 at Chemist Warehouse Physical Store.
I’m truly sorry that the Omron MC720 that you received did not function as promised. We would be happy to replace this product for you and provide some instruction around its use. Please contact us du...
Read morering business hours on 1800 807 464 or email us directly with your proof of purchase to arrange for the replacement to be sent to you.Thank you for your response. I think you missed the point of my review. I am actually very well educated (3 degrees and working on my 4th) and one is them is a degree in Electronic engineering. It's w...
Read moreorking now but in my opinion, its clumsy and not very reliable. If this unit requires further 'instructions' on how to use it, then you have validated my concerns. The average user would have thrown the unit away.... or obtained a refund. As soon, as I find my receipt, i will be taking it back for a refund. (serial number 202103098998RF (which i presume the first 8 digits are the encoded date of production). Although, you can in good faith, feel free to send me a better unit, which i will happy to review objectively. Kind regards KenHI Ken
We have offered the same unit replacement for you, as we do not have any other thermometers to provide. The unit can not be refunded unless the unit is sent in for testing and then deemed faulty by the service technician. ...
Read moreI am happy to send that new unit to if you provide me with your address. Thank youPerfectly fine digital thermometer
There seems to be a basic misunderstanding on how to operate this thermometer.
Here's the easy guide for basic operation:
1. Briefly press and release ON/MEM once to turn on the unit (Important: Do not hold this button on)
2. The unit will beep twice within 2 seconds. It is now ready to take a temperature.
3. Hold 1-3cms from forehead and press (and immediately release) START (Do not hold the button on).
4. The unit will beep once and display the temperature
5. After 6 seconds the unit will beep twice and is ready to take another temperature.
6. Turn off the unit by pressing AND HOLDING the ON/MEM button until "OFF" appears in the display. This may take up to 10 seconds. Turning the unit off correctly will ensure improved battery life.
Purchased in November 2021 at Chemist Warehouse Physical Store for $64.
Thank you for your clear and accurate feedback Phillip.
- 2 reviews
Don’t recommend
Battery life is terrible. I need to put a new button battery in it every time I use it. It’s a pain to take batteries out every time because there a screw holding the cover down. Otherwise I guess it does what it says. Wouldn’t by it again if I had the chance.
Purchased in January 2022.
I'm very sorry to hear that you are finding the battery life of your Omron MC720 to be unacceptable. I recommend turning off the unit by pressing AND HOLDING the ON/MEM button until "OFF" appears in ...
Read morethe display. This may take up to 10 seconds. Turning the unit off correctly will ensure improved battery life. In relation to the screw holding the battery cover in. This is an ACCC safety requirement and should be present in all button battery operated products to ensure there is no risk of a choking hazard occurring if the battery is accidentally released from its compartment. I hope this helps. If you have any further questions, please do not hesitate to reach out to us directly on 1800 807 464 or [email protected]Related Articles
- 2 reviews
- Verified
If I could rate 0 I would!
We didn't have a choice coz all chemists are close and no regular thermometer in coles nor woolies, so I thought maybe because this is expensive it might be worth an investment, but nah never worked, it says remove the battery etc if theres an error message did everything read the manual but it never worked! So I'm taking this piece of crap back tomorrow!
Purchased in January 2022 for $89.99.
I'm terribly sorry to hear that the Omron MC720 Thermometer you have received is not operating to your expectations. Our customer service team would be glad to talk you through the best way to use yo...
Read moreur device and ensure that it is working to the best quality standards. Please provide your contact details via email at [email protected] or call us during business hours on 1800 807 464.Battery Eater
This is a great thermometer, however it does chew through the battery, have now replaced this unit with its 3rd battery in just 3 weeks, does become an issue when you need to use it and battery is flat. Very disappointed and after being passed off by Omron have decided to purchase Braun instead.
Purchased in August 2021 at Chemist Warehouse Online Store for $79.
Sorry to hear that you are finding the battery life of your Omron MC720 to be unacceptable. I recommend turning off the unit by pressing AND HOLDING the ON/MEM button until "OFF" appears in the displa...
Read morey. This may take up to 10 seconds. Turning the unit off correctly will ensure improved battery life. I hope this information helps. If you have any further questions, please do not hesitate to reach out to us directly on 1800 807 464 or [email protected]Find out how Omron MC720 compares to other Baby Thermometers
Know better, choose better.
- 7 reviews
- 5 likes
Garbage.
From Day 1 this thing has been absolutely useless. Every single time we've had to use it, all emergencies, it has failed us 100%.
There is 2 buttons, On/Memory & Start, you should simply push On then Start BUT NOOO! You have to read the instructions each & every time and takes about 20 minutes to actually get an actual reading, each & every time, it is also very inaccurate. Don't allow Chemist Warehouse to charge you $64+ to take their garbage away!
Purchased in March 2020 for $64.
- 2 reviews
- 9 likes
Worst thermometer ever
Do not buy, waste of money.
Worst ive seen to date. Battery runs out so quick. it wont work most of the times. Thermometer is important when baby is suck this was nothing but disappointment. Total waste.
Purchased in January 2022 at Baby Bunting Physical store for $110.
Sorry to hear that you are finding the battery life of your Omron MC720 to be unacceptable. I recommend turning off the unit by pressing AND HOLDING the ON/MEM button until "OFF" appears in the displa...
Read morey. This may take up to 10 seconds. Turning the unit off correctly will ensure improved battery life. I hope this information helps. If you have any further questions, please do not hesitate to reach out to us directly on 1800 807 464 or [email protected]- 2 reviews
- 1 like
Unreliable, reads 'Lo'
I bought it for work as a nurse. Reads 'Lo' at least 80% of the time despite new battery or if it worked for last person by some miracle! No good.
Find out how Omron MC720 compares to other Baby Thermometers
Know better, choose better.
Terrible product
Surprised because it’s an Omron. Worst product I’ve ever bought. Readings change between 38.9c to 36.7c if you try it 3 times on the same person. Totally unreliable and battery is wasted coz display is always on.
Purchased at Chemist Warehouse Physical Store for $70.
I'm terribly sorry to hear that the Omron MC720 Thermometer you have received is not operating to your expectations. Our customer service team would be glad to talk you through the best way to use you...
Read morer device and ensure that it is working to the best quality standards. Please provide your contact details via email at [email protected] or call us during business hours on 1800 807 464. Regarding the battery life, we recommend turning off the unit by pressing AND HOLDING the ON/MEM button until "OFF" appears in the display. This may take up to 10 seconds. Turning the unit off correctly will ensure improved battery life.- 8 reviews
- 4 likes
Wow, I got ripped off 100%
When my wife and I purchased this POC (piece of crap) our young son was sick so we didn’t think about the money it cost us, which was about $85.
Now we try to use it and it keeps showing Lo which means it’s not hot enough surface to read lol what a joke and waste of money.
When it does give a reading, we did another check and you guessed it, the reading was different.
*** DO NOT BUY *** this pathetic useless POC.
So angry we can’t get our money back.
Purchased in April 2022 for $85.
Poor usability, unreliable readings
The unit has poor usability, making it frustrating to use. The battery runs down too quickly and is not quick and easy to swap out. It's also not standard, so cannot use a re-chargeable battery. The readings are inconsistent. Overall, cannot trust the unit to work when needed or to give acceurate readings.
Purchased in August 2018 for $79.
Sorry to hear that you are finding the battery life of your Omron MC720 to be unacceptable. I recommend turning off the unit by pressing AND HOLDING the ON/MEM button until "OFF" appears in the displa...
Read morey. This may take up to 10 seconds. Turning the unit off correctly will ensure improved battery life. I hope this information helps. If you have any further questions, please do not hesitate to reach out to us directly on 1800 807 464 or [email protected]Questions & Answers
Everything sets well but after 15 min of using thats it.no display.no number after placing in forhead.plz tell me how to fix it.waste of money.
Hi Raja,
According to your fault description changing battery that will fix the issue. At the moment your battery is running Low that's why it is working for 15min. Battery used in MC720 thermometer is CR2032 Button battery.
Get an answer from our members and Omron representatives
Details
Other Baby Thermometers
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Hi Ash,
Read moremmon misconception/complaint. This feature is detailed in the instruction manual for the product.The Omron MC720 shows the ambient temperature when not in use, this display does not use the backlight therefore you can be assured that it does not drain the battery. Unfortunately it is a co...