OpenColleges

This was such a long but amazing journey for me, I wanted to give up so many times, but my teacher supported me along the way, sent me helpful materials etc

I have nearly completed my Diploma and am really happy with all the hard work I put in.
I am a single mum on low income in my 50's and found it really challenging during Covid lockdowns. I didn't realize how capable I was until now. I did find in the beginning that I was not sure if I would complete the course but persevered. I have gained a lot of knowledge and cannot wait to get out into the workforce and utilize my skills. I found it difficult to get work placement but once I reached out to OC they supported me and helped me find an amazing...

I enrolled for the certificate 4 Veterinary Nursing course twice because the first time I couldn't complete the work placement due to debilitating illness. I had paid upfront and could not get any refunds even though I had evidence of my medical issues. I tried again a few years later (and paid the full fees again) and was so determined to finish the course. I worked my butt off through the mountains of theory and assessments and un-paid work placement in clinics but burned out about 3 quarters of the way through.
It is too much work to do all...

I was very satisfied with the assortment of topics covered in the Community Services Diploma and it provided a good overview of the industry. I would recommend they add additional information regarding law proceedings (which many community members face) but there was a plethora of information specific to counselling methods. Start early on applying for Work Placement, left mine till the last minute and it was stressful.

I was very satisfied with the open collages course I found it easy to use and complete

This college in my experience has been exceptionally disappointing. They have a great sales team so you feel the experience will be positive but sadly is is not. The online content is basic and does not provide very much of the required information for assessments. Some of the links in the online learning and also in the assessments are broken. Assessor response time takes more then 10 days. You would get conflicting feedback if you had different assessors. One would tell you an answer is correct and another would tell you it wasn't and make y...

My daughter started a animal studies course. Beware the extra costs that they charge due to lack of assessor’s to assess the work and things out of your control.

I found throughout that the course that the Assessors were very prompt in marking and returning my submitted work. Appreciated the feedback given on work I submitted from the Assessors. The course material was what I would expect from a Certificate level course. The pandemic and lockdowns made placement harder to access and having a job quite tricky.

Absolutely digusted with OC, they so quick to take your money, I requested to terminate my course just after the 7 day period when I was advised it was 30 days and they wanted to take 40% of the course fee. I haven't even started the course.
When I sent an email and left a voice mail message and no one bothered to respond or return my call. When I got a hold of someone, they very rude and arrogant.
Now I've been advised I need to put a complaint form & can't even speak to anyone about it !
To make matters worse, i put a complaint in via email as that's the only option and as if things are not bad enough, the process can take up to 15 business days !!
DO NOT GO WITH OPEN COLLEGES !

The assessments are very unfairly marked, and then you will be asked to pay a fee to resubmit. Some of the course content is over a decade old and is no longer relevant at all. The majority of the links on the course pages no longer even exist. There are spelling mistakes in every second paragraph, they did not even bother to run a spell check before publishing the course. Student support is close to non-existent, you will be waiting several weeks for a reply to an inquiry. This organisation only cares about attempting to milk as much money as they possibly can from students.

I was provided a final notice for an amount, 6 months after I cancelled my course. I requested proof of payment. I was told they had reviewed a telephone conversation where I had told them I had not cancelled. I disagreed and requested proof, including a transcript of the conversation. I requested over an 18 months period. No response was given and my email and phone were blocked. I have now been sent to a debt collector, still without proof of the required payment. It is clear that it is a scam for money

I lost my job within the 2 month period and repeatedly tried to cancel but never got a response. Went through special considerations for financial hardship and was told it would be cancelled as I didn’t want a refund of the payments already made and haven’t accessed the content for a year now. Today receive a debt collection bill. Not just for my own bill but also someone else’s. A serious breach of the privacy act in sending someone else’s personal details and financial information.

This college in my experience is such a scam. Assessor response time takes more then 10 days. For each and everything I had to call student support over and over again. Which was no help at all. Finding placement was such a challenge and zero support provided by the college. Choosing open colleges was such a waste of 2 years. I would not recommend it to any one. Please save you money and go Via Tafe if you can. All I had to do was pay for extension over extension.

The study material was very basic. If I learned anything was via the placement ...

The assistance I got from my Assessor was fantastic. She always responded to every question and concern and got me through the course.

The support i received fro OC was amazing and the trainers were fantastic. Everytime you have a question or anything cannot get through they have been there to support. For me being a mom of 3 kids and part time worker as a Carer to put myself through OC to achieve a Diploma is a mile stone and if you believe in yourself and put your mind to it. You can move the mountains easily. Rosan you have been the rock on mu studies. Thank you for all the support from the OC Team.