Optima Cleaners

Used Optima for window cleaning. There was a miscommunication, and one of our windows was left unwashed. All my emails about this were ignored, which is unprofessional obviously. The whole thing is very silly as it left us a bit bummed and them without a future returning customer.

The did do a good job with the windows they did wash though.

Used Vik more than once for oven and Rangehood cleans. The oven looks like new. He always cleans up after he has finished. Professional service from start to finish.

Rahan was punctual, professional & friendly, he working diligently, quietly & efficiently. My stove, gas cooker, rangehood & glass splasback were left spotless! I highly recommend for any cleaning.

I was extremely satisfied with the oven cleaning service provided. Rahan arrived on time and did an amazing job; I would happily recommend to all my family and friends.

Was very happy with the job the cleaners did for me, excellent,very happy.

Disappointed that I had to ask more than once for the cleaners to return as jobs were not done properly.
Did not feel like I got the Bond Clean I paid for.
Would not refer to others.
Wanted to charge me extra for Toilet when they had been informed that it was 2 bath 4 bed

Vik was fantastic from start to finish. He let me know what his arrival time would be which is great as I am often away from my desk. He discussed how he would proceed with the job so I had an understanding of the process. The end result was our two BBQ's were like new - even our residents at Somerset Indooroopilly Retirement Village commented on his excellent job. The surrounding area was also spotless. I will be using Optima again and will be asking for Vik for our regular cleans. Many thanks Vik!

Jas came on time, quoted within his original estimate and did a great job. It’s amazing how much better a house looks with clean windows. He also asked if l was happy at the end which is always nice.

Geoff arrived ahead of booked time after I suggested quite late that optima can come earlier as they wish. Geoff gave an excellent and fast service: thank you. He had to deal with a very difficult landlord who was present at the time: thank you. End result was a top quality service: Both I and the landlord were pleased with the result. Geoff went to extra effort to remove some difficult stains. An efficient, helpful, and easy transaction. Thank you.

Jordyn was fantastic! Arrived on time, worked quickly, efficiently and thoroughly. I have no issues and would gladly hire her again and recommend her to my friends!

George was on time, communicated well, and did an excellent job. This proves old-fashioned service does still exist. Experience counts!

Not just a brilliant clean but very knowledgeable and great advice. Harlan is a true expert .

Optima went the extra mile for my end of lease clean. The team kept me informed at all times of expected eta, did an amazing job on the house and made an extra effort to fit in a last minute carpet clean. Would strongly reccomend.

Geoff was nothing short of brilliant. From the first communication he was nothing but professional, informative and more over delivers a great service!

Thank you for all your hard work mate, I appreciate it greatly!

Do not use this company!! The experience we had with this company and their contracted cleaning crew was THE WORST consumer experience I have ever encountered. TLDR; head office will ignore you, [Name Removed] will lie to you and you will lose money if you book with this company.

We booked our end of lease clean for a Wednesday at 9am. We arrived at this time and waited for the cleaners. At 9:15am we received a call from the boss, [Name Removed], advising that the cleaners were still at another job and would not arrive until 10am. We agreed to...