Optimum Appliances 600 3rd Generation Questions & Answers

Hey Clinton, so sorry to hear about that. Please be careful to not overload or push things into the chute with too much force. Just open a ticket with our warranty support team here:
https://athenasolutions.zendesk.com/hc/en-us/requests/new and they will be able to assist you ASAP :)

It's currently on sale for $298 :)
https://www.froothie.com.au/optimum-600-slow-juicer

You can find it at the above link. I hope it helps!

Hi Heath, the Optimum 600 has an 8cm chute size.

Anything else I can help you with Heath? My direct email is [email protected], the office phone number is 1300 309 900, any questions please just call or email us (or FB us, IG, Live chat… you can even mail us! We’re here to help :-) )

Francois N.
General Manager at Froothie

Hey Heather! This could be the day the shipment landed and many orders were dispatched and delivered that month as the 600M has been selling out in advance constantly for months :-)

Hi Zen, The 600M is a newer model to the 600. The 600M has a Built-In Strainer! as well as a smaller chute to reduce the pulp in your juice. This is because all juicers with a big mouth will generate more pulp, including the older Optimum 600 and Kuvings. It's an inherent shortfall of the technology. We do have the H3000 that has a big mouth as well however it is a horizontal juicer (unlike Kuvings and the older 600 which are vertical) to ensure you get a big mouth without the extra pulp :-)

Anything else I can help you with Zen? My direct email is [email protected], the office phone number is 1300 309 900, any questions please just call or email us (or FB us, IG, Live chat… you can even mail us! We’re here to help :-) )

Francois N.
General Manager at Froothie

Hello James, better

The juicer has a fine mesh screen for harder produce (ULTEM/PEI Material), the coarse screen for soft produce including fruit (Nylon Material).

The fine mesh screen has holes that are smaller to allow less pulp into the juice. The coarse screen allows a much greater amount of pulp. (full of fibre to enter the juice)

In most cases the fine mesh screen can be used at all times, unless you are looking for a more pulpy juice, but this is your personal preference.

The no-hole/blank screen, sometimes called a homogenising plate (ULTEM/PEI Material) is used for making nut butters, ice creams and baby food and does not separate any liquids from the pulp.

Hope that helps!

Hello Clarebear3005, better late than never :) At the moment this model is not in stock however you might be interested in one of our new juicer models :)

- The Optimum H3000 2nd Generation will be the World’s FIRST juicer to have the vacuum technology, ensuring more nutrients and taste in your juicer, which can also last longer without oxidizing. The juicer will also have pulp control so you can choose the amount of pulp you would like in your juice. Another addition is a heating function! This will allow you to heat the nut milk or baby food you prepared :-)
More infos here: https://www.froothie.com.au/store/optimum-juicer/optimum-h3000

And the Optimum 600M, a compact cold press juicer - that yields 10% to 20% more juice than other juicers, more info: https://www.froothie.com.au/optimum-600-slow-juicer

Hope that helps! In case you have any additional questions you can email us directly at [email protected] or call us 1300 309 900 :)

Hello Dan, better late than never :)
You can definitely juice sugar can with the Optimum juicer.

Here are some juicing tips:

For foods with hard seeds or pips (e.g. mango or stonefruit): remove any
hard parts from each ingredient before you juice it.
For leafy or fibrous vegetables (e.g. spinach or celery): separate the
leaves from the stems, and remove any tough, fibrous outer stems before
juicing the inner parts.
For frozen fruits and berries: ensure your ingredients are completely
thawed – before juicing

You can find more tips on using a slow juicer and avoiding any blockage while reducing pulp here: froothie.com.au/Juicer-FAQ.php

Tip #1) Do not press/shove food into the juicer

Most of us have juiced with the old-style centrifugal juicing machines. If you recall, those machines require you to forcefully press/shove food into them, and allow large items like whole apples. You are required to push hard on carrots and apples to shove them into the spinning blade where they are shredded into tiny flying pieces.

Do not use this same pushing/pressing/shoving force with the Optimum Juicer or any other slow juicer. There is no spinning blade and no dizzying shredding taking place. No pressing is required. Instead, simply let your food fall into the "chewing auger." Virtually no force is necessary, and forcing more food into the chute can cause too much vegetable mass to clog in the auger, resulting in pulp overflowing into your juice, or the juicer becoming blocked.

When juicing grasses, feed the Optimum Juicer a small amount of grass at a time, cutting the grass into short pieces approximately 3cm long. This ensures the waste can easily come out of the waste chute. You do not need to "clump" the grass into a ball. In fact, you can slowly feed small strands of grass, coriander, parsley, kale, spinach and other leafy greens without any force necessary.

A great tip for large leafy, stringy or fibrous vegetables is to remove the leaf from the stem, cut both leaves and stems into 3-5cm lengths and feed through gently, letting the auger pull the ingredients into the juicer, using the tamper only gently if required.

Tip #2) Juice low-fibre plants first, and high-fibre plants last

Here's a really important tip: If you're going to juice high-fibre plants like celery or spinach, juice them last! Why? Because the fibres in celery tends to accumulate in the ejection port at the bottom of the juicing auger. If this port becomes clogged, then "pulp overflow" will occur, sending extra pulp into your juice. Following Tip #1 though will minimise the chances of this occurring to almost zero.

As long as the ejection port stays open, the pulp in your juice will be minimised. The best way to do this is to juice low-fibre fruits and veggies first: Apples, carrots, etc. and saving the stringier, fibrous plants for last. This will lead to a much better result when your concern is the amount of pulp in the final juice.

NB: If you are planning on juicing large amounts and do not mind a very small amount of pulp in the juice another alternative (to ensure you do not block the juicer), is to alternate your leafy greens and stringy items, with the harder items like carrot and beetroot.

Tip #3) Insert red plug correctly

Make sure the red rubber plug/tongue/stopper on the underside of the juicing bowl, is correctly inserted into its slot. This part is removable to assist with cleaning but often not reinserted correctly. It acts as a pressure point to ensure pulp ejects from the waste chute.

Tip #4) Juice your juice

If you still find too much pulp in your juice, simply pour the juice back through the machine again and you will find that the second time through, nearly all the pulp is removed.

You can also strain it through a nut-milk bag, if you wish, but that takes more time and effort.

Hope that helps!

Hello Robin,

The Optimum 600 juicer is designed and tested in Australia and manufactured in China. You can find out more information about the quality control here http://www.optimumblender.com/quality-standard.

The auger is made of ULTEM, a higher quality, stronger and more durable material. It is also an eco-friendly material. We hope this helps but please feel free to contact us at [email protected] for any questions :)

Hello Peidi W, thank you for your message. We highly recommend that you clean the juicer after every use to avoid the ingredients drying up and it is also more hygienic to do so.
Please find below some cleaning tips:

• Put two glasses of water through the juicer.
• Add a glass of water, while the drain valve is still closed so that the water remains in the juicing bowl.
• Press the reverse button. This ensures the pulp is pushed-out of the juicer.
• Open the drain valve to allow the water to flow out.
• Then simply disassemble the juicer and clean the remaining parts. You can just run them under the tap while using the supplied cleaning brush.

We hope this helps but please feel free to contact us at [email protected] if you need further assistance :)

Hello Heath, thank you for your message. The level of dryness of the pulp depends on the ingredients that are being juiced. Some ingredients such as oranges and mangoes will have wetter pulp than other ingredients such as beetroots. You can always press the pulp again to squeeze more juice out for a dryer result. We hope this helps but please contact us directly at [email protected] if you have further questions :)

Hello, thank you for your message. The Optimum 600 3rd Generation comes with a fine strainer (for juices) and a coarse strainer (for smoothies). It does not have another strainer to make sorbets or nut butters. We hope this helps but please feel free to contact us directly at [email protected] if you have any other questions :)

Hello Rae, thank you for your message. You can use the juicer to grind grains by using the blank strainer. You can then use the ground grains to make bread dough but not with the juicer. We hope this helps but please contact us directly at [email protected] if you have any further questions :)