Optimum 8200 Questions & Answers

Hello Adrian and Tina,
Sure happy to help :) Here is a detailed overview/comparison: https://athenasolutions.zendesk.com/hc/en-us/articles/360016214193-The-8200-or-the-9200-Comparison
Hope this helps :)
Froothie Team

Hey Nandi, it is very easy to make nut butter in the Optimum blender :) Here are some tips: https://athenasolutions.zendesk.com/hc/en-us/articles/360018204793-How-To-Master-Nut-Butters-And-Nut-Recipes-

Hello Emmi, I think you are referring to the old version jug for the 8200 and the newest jug version :) You can contact our warranty support team here: https://athenasolutions.zendesk.com/hc/en-us/requests/new

kind regards
Andrea

Hello Jazmin,
The extended lifetime warranty for the Optimum 8200 comes at an extra cost of $110 as per the website. The lifetime warranty for the Optimum 8200 covers the motor only.
Alternatively, the lifetime warranty for the Optimum 9200A costs the same, but it covers, motor, all parts & labor, excluding blade bearings, which are covered for 5 years & shipping cost (5 years)
I hope this helps and if there is anything else I can assist you with, please don't hesitate to contact us :)
Best
Alex

Hey Krishn, you can contact the technical support team at: https://athenasolutions.zendesk.com/hc/en-us/requests/new
As Dee already explained the order of ingredients, the speed and using of a tamper is important.

Most likely your blender has overheated so first let it cool down and then try the reset button on the bottom of the base. In case that does not work get in touch and we will be able to assist :)

Below are some blending tips for your kind reference:

1-Layering ingredients is crucial: Liquids first, then soft/light/small items, then hard/heavy/large items, especially frozen ingredients.

2-A little water in the bottom often helps: If the recipe permits, water or watery liquid like broth, lifts many ingredients off the blades so they have a more-equal chance of being caught and blended. In other words, it avoids clogging and loosening the blades.

3-Use the tamper: When the machine is empty, attach the lid and remove center cap. Drop tamper through the hole. You'll see that the rim of the lid and the collar of the tamper will always keep it from hitting the blades. For efficiency in many recipes, you want all ingredients to be moving or "dancing" before you hit the high-speed button / program.

If you get stuck on any specific recipe just let me know and we can give you some more tips!

Here are some great recipes: https://www.froothie.com.au/what-can-the-optimum-vortex-blender-make

Also check out our Youtube and Instagram channel where you can find more delicious recipes

Hello Nomorepayience, you can add warm ingredients in the jug but NEVER place hot ingredients (above 65C) into the jug as per the manual :)

Hey Larny, Dee has explained it very well :)
Here is also a great overview about blending vs juicing: https://www.foodmatters.com/articles-1/juicing-vs-blending-which-one-is-better :)

Hello Sandra,

a new 2l jug is normally $140 but currently on sale for $99 https://www.froothie.com.au/store/product-accessories/blender-accessories/8200-large-jug-set
a new 1.5l jug is $130 https://www.froothie.com.au/store/product-accessories/blender-accessories/8200-9200-9200a-small-jug-set

Hope that helps!

regards
Andrea

Hello Sandra, it depends why you are looking to buy a new jug. To be able to assist further so we can see whether this is something covered under warranty please open a ticket here:
https://athenasolutions.zendesk.com/hc/en-us/requests/new :)

Hello there, our High Speed Vortex Blenders can definitely be used to mince meat and chop onions (with or without water), they produce a rough chop rather than a stylized chop. They can also be used to grind wheat, oats, rice and more into flour.
For more information on how you can use our blenders you can contact our 24/7 Support Team at https://athenasolutions.zendesk.com/hc/en-us/requests/new
Have a lovely day :-)
Kind Regards, Froothie Team.

Hey Dee, you definitely can mince meat in the Optimum 8200 :)

Hello @Sonika, yes you definitely can. Here is an example showing grinding coffee beans in the 9400: https://www.youtube.com/watch?v=L1v47Qlshq0 but it works the same way in the 8200.

It is important that you blend on the highest speed.
As a rule of thumb you should always at least cover the blades by 1-2cm. We recommend a maximum 3 to 4 cups of grains/spice to make sure you're not overloading the blender.

Use the Tamper tool - The tamper tool needs to be used to constantly press the ingredients down from the sides of the jug, making sure it's being processed by the blades. Air pockets will naturally form if nothing is done to stop them so we recommend constantly tamping around the edge of the jug until the process is completed. Note: Make sure not to rest the tamper in the center of the jug (directly above the blades) while blending, this will effectively close the center of the vortex and block air from circulating.

Hope that helps! Let us know if you have additional questions :)

Hello Ephriam, you can definitely make pumpkin soup in the Optimum 8200 :)
Here are some recipes: https://www.eatingbyelaine.com/easy-blender-pumpkin-soup/, https://m.youtube.com/watch?v=kWd8aLlXXIE, https://www.rawblend.com.au/perfect-pumpkin-soup-recipe.html :)
In case you have any additional questions just contact us at [email protected]

Hello Sadie, The Optimum 8200 can absolutely perform all of the functions you have mentioned.

Here are some blending tips for your kind reference if needed:

1-Layering ingredients is crucial: Liquids first, then soft/light/small items, then hard/heavy/large items, especially frozen ingredients, always place hard ingredients inside the jug before turning the blender on and it is recommended that you use the pulse function to break the hard ingredients before hitting the high-speed blending function.

2-A little water in the bottom often helps: If the recipe permits, water or watery liquid like broth, lifts many ingredients off the blades so they have a more equal chance of being caught and blended. In other words, it avoids clogging and loosening the blades.

3-Use the tamper: When the machine is empty, attach the lid and remove the center cap. Drop tamper through the hole. You'll see that the rim of the lid and the collar of the tamper will always keep it from hitting the blades.

For efficiency in many recipes, you want all ingredients to be moving or "dancing" before you hit the high-speed button/program.

All of our products come with a 30-day money back guarantee where you can purchase the product and use it in your own home. If you are unhappy for any reason with the appliance in the first 30 days it can be returned (at Froothies Cost) and you would be given a full refund.

If you have any further questions please do not hesitate to contact our 24 x 7 support team at https://athenasolutions.zendesk.com

Have a lovely day!

Hi Angry, The Optimum 8200 has a jug capacity of 1.5L and a 2,238 Watts Motor!

Any other questions Angry? My direct email is [email protected], the office phone number is 1300 309 900, any questions please just call or email us (or FB us, IG, Live chat… you can even mail us! We’re here to help :-) )

Francois N.
General Manager at Froothie

Hello Brenda, we can confirm that the Optimum 8200 blender comes with a 1.5L jug. We hope this helps but feel free to contact us directly at [email protected] if you have any questions. :)

Hello Jane, better late than never :)

Optimum© is an Australian-owned company, based in Melbourne and sold globally. The Optimum blenders and juicers are manufactured in Taiwan, Korea and China and assembled at an ISO9000 and ISO9001 certified factories.

All parts and appliances by Optimum are manufactured with remarkable precision using the highest quality materials. Optimum conducts extensive testing to achieve full product certification and accreditation to meet the industry’s Quality Control Standards.

More details about the Quality Control standards available here: http://optimumappliances.com/quality-standard

Froothie is an Australian company with branches around the world, see froothieinternational.com and , having sold tens of thousands of machines worldwide with great reviews.

All products are covered by a 24 x 7 Warranty team and nation-wide service centers.
We now also offer the industry's first optional lifetime warranty!

Hope that helps!

Hello Cheryle, thank you for your message. We can confirm that you can make some nut butters with the Optimum 8200. It is however very important that you use the tamper as well. Please check our YouTube channel - https://www.youtube.com/user/FroothieTV for some useful tips. You can of course also contact us directly at [email protected]. We hope this helps :)

Hello Julia, thank you for your enquiry. I can confirm that you can use raw sweet potatoes or pumpkin in the blender and you do not need to cook those first. Our Vortex blenders are powerful enough to blend those ingredients without problem. If you have any further questions, please feel free to contact us at [email protected]. We hope this helps :)

Hello Jamie, you can purchase a replacement jug for your Optimum 8200 directly on our website using this link - https://www.froothie.com.au/store/product-accessories/two-ltr-jug. We hope this helps but please feel free to contact us at [email protected] if you have any questions :)

Hello Wendy, thank you for your message. We would recommend you contact our technical support team using this link http://www.froothieinternational.com/warranty.php as they will be able to advise you promptly. We hope this helps :)