Ozito Silent Shredder 2400W Questions & Answers

It's not possible to change the system.

It sounds to me like your motor has failed. I would warn anyone not to buy one. The blades are made of mild steel and need sharpening every time it is used. I had one two years and spent more time sharpening the blades than shredding. I am now trying to give it away

No it is not the motor the machine just continually shuts off under overload. Yon need to (with great difficullty I may add) to clear the jammed branch then reset overload switch. After two hours of pure frustrations I returned the machine. Do not buy!

How is this for customer service got in touch with ozito who via bunnings replaced my mulcher. Apart from the breaking down bit I have been very happy with this mulcher has been perfect for my small back yard I have been very happy with ozita overall Ive had many of their products over the years the most notable is an electric hammer drill purchased for$14.99 well over 20 years ago and still going strong quite happy to drill into concrete, bricks etc very happy to recommend them

is the direction knob the right way? if its going wrong way (backwards) then you need to hold down the green button. If its right way (to mulch) then the on button only needs to be pressed once.

I had exactly the same thing happen. I returned it under warranty.

Hey Bob,
Sorry I’m unsure. under warranty is easiest. Or,
If you find a guy that does the repair work on these small machines, drills, grinders, electrical cords etc he may have the knowledge.

Don’t know sorry

Don't know

I used to have a Rover and it was superb. The blades could be sharpened and would take anything including palm leaves

The switch musn't be reengaging back to forward. Clean the switch with compressed air and spray some silicone lubricant behind it, only a small amount... You also have to let it completely stop before selecting back the forward position.

These cheap motors can run backwards, just give it a tap in either direction using the direction switch until it comes good.

Why are you asking a product review website for manufacturer help?

There are no belts in the silent shredder. In fact, there are no belts in either ozito mulcher.

There is a silent shredder and there is another ozito that cuts the branches. This is the one needs new blades regularly. Ask at bunnings The shredder has a cog that rotates and crushes the branches

No idea.
It's actually a drum with teeth against a plate crush/cutting. Works best on dryer stuff. The teeth wear off, and you turn a screw to to get it close again.

If you have a plate, then you have another type of machine that has two cutting blades. If you look inside the chute and see a big gear that crushes the branches and doesn't cut them, then you adjust the clearance using an allen screw on the side. You turn it clockwise until you hear a grinding noise then back it off about a quarter turn.

No I cannot. There is a series of bolts holding the unit together, by no user serviceable parts

Hi
I have tried to remove the top cover, firstly you need to have a 3 winged screw driver with a long shaft for the 4 of six ancher points. Then I have come to a stop as there are two that have rubber grimmets in opposite corners, unsure why but I will attempt to drill these out this weekend.
Rgds
Clive

Hi Cluve, did you drill out the rubber grimmets? It's a bit frustrating trying to get the covers off to get access to the cutting blade. I have taken out all those 3 winged screws. Regards Ion

This is part of the design. Bit annoying I agree, kind of means you need a third hand!

If it only works in reverse then it is broken. The shredding is done with it's normal action. Reverse is only used if a branch gets stuck and you have reverse it out.

I don't know, I've never tried it as I have a paper shredder.

How long can you have it running for?

No it wouldn't as it is made to crush solid dry wood. It will run for as long as it takes to fill the bag before you have to switch it off to empty it.

I've not used the Ozito Silent Shredder for mulching straw, so I am only expressing an opinion based on my findings. What I do know is, it shreds small diameter vines well enough, providing the material is aged and DRY. The larger the vine diameter, the better shredding results. I adjusted the blade marginally closer to the manufactures recommended distance to achieve a good result. The adjustment is very simple and takes only seconds to achieve. After each use, and before I stow the shredder away, I give the blade a quick squirt of WD40 while its running to limit corrosion and help maintain an "edge".

I agree with 'Greener Thumb'. The shredder does not do much for leaves, but the straw stalks should be OK.

It's more a crusher than a shredder. A single slow spinning cog grabs the branches and crushes them against a metal blade. Dry dead Palm leaves for example go through largely intact at the other end, as does any green branches and leaves. So I'd say the same would happen to Straw. This thing crushers whatever you insert, into chips but only if it's dry material and not palms. It does not mulch as the cog doesn't rotate fast enough. Makes about the same amount of noise as a washing machine. Very easy to use.

Only the cutting plate. You will need to find out if the current replacement plate is compatible with your model of Silent Shredder. I seem to recall a previous post where someone said the old plates are not available.

I have not had this problem, so I cannot answer you from direct experience. However, a friend with a Silent Shredder had a problem with what he believed to be faulty switches, and returned the machine under warrantee.

Thanks Dejayajay. Mine is well out of warrantee... but all's well that ends well... after leaving it overnight, I tried the reset button again, and it worked! Manual says let it cool for "at least 5 min"... looks like it needs a lot more time than that.