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Pacvac Thrift 650
3.0 from 1 review
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SalenaFar North Queensland, QLD
Great to use but as soon as warranty finished the motor finished
published
Was great for the 2 years I owned it, but was devastated that it just died on me whilst I was vacuuming my house! Just 2 months out of warranty.
Purchased in July 2021.
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Product is used Several times a week
Pet OwnerYes
Floor Type Carpet, Linoleum, Tiles and Wood
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Pacvac TeamPacvac
Hi Salena
We are so sorry to hear that the motor on your Thrift has stopped working. We build our machines to last, so it’s unusual for this to happen. ... Read more
As you are only just outside of the warranty period, we are more than happy for you to take your machine to Coxen Chemicals in Cairns, they are our Service and Warranty Agent, and they will be able to assess your machine for you under warranty conditions. Please contact either Ed or Grant via email: [email protected] or give them a call on 07 4051 9355 and they will happily assist you. Our Regional Sales Manager, Nolan Smith, has contacted them to let them know you will be in touch. We always aim to ensure that our customers receive the best service possible when they deal with us, therefore, we would really appreciate you leaving us another review, if you get chance. Also, please don’t forget that we are always here to help, so please reach out to us at any time. Kind regards Charlie