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Reviews

2.8

28 reviews
5
(8)
4
(1)
3
(3)
2
(9)
1
(7)
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Never Groupon Again

Never Groupon AgainSydney, NSW

  • 2 reviews

Good until it works

published

It worked ok first, then was sitting unused in its box for a few months. After that was impossible to turn them (I bought 2) on again. Of course I changed the battery, so that was not an issue. The machine simply stops working. Now I can see others have very similar experiences. It has a very short life cycle, creating too much rubbish, bad for the environment and expensive, given you cannot use it for long.

Purchased in December 2021.

Emery

EmerySouth East Queensland, QLD

If only they worked

published

I have bought 3 of these, they work once or twice, then no longer work, It just beeps continuously. These are expensive and I am very disappointed. When they work, they are great. Chemist will not exchange or refund me.



Purchased in September 2021 at Priceline.

Portable tens machine

Portable tens machineNorth-West & West coast, TAS

Disappointed

published

I purchased my tens machine,it worked 3 times and died on me. The chemist replaced it,then the new one worked once then all it does is beep. I have changed the battery and help pads nothing worked....so disappointed

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TJ

TJSouth East Queensland, QLD

Don't buy

published

So bought this as was advised it's good, when it works it is. It has good preset mode, that bring a constant charge and a pulsating charge. You can't change it, but it's good. The issue is getting it to turn on, had mine less than a month, won't function on my leg can't seem to sense skin, I even shaved, works on arm. Also pads are poor quality, they pull away from unit way before they stop sticking to skin. I have another brand and never had an issue, so knowing how to use and look after isn't an issue. I would look else where.

Purchased in March 2021 at Price line for $34.99.

OldManEmu

OldManEmu

  • 15 reviews

Works great for me so why complain

published

Been using for 3 days on my back and Achilles....just love it.off painkillers for the moment..not sure why it works so well.

Son brought it for me and thought it would be useless.

Purchased in March 2021 at Priceline for $50.00.

Kathryn G

Kathryn GHobart, TAS

Disappointed after a great start

published

I bought this unit after having had positive feedback from family members as to the efficacy of TENS therapy. I made my choice based on the compact, discreet appearance of this product, as I intended to use it in my workplace as well as at home. When I used the product it was just blissful, the pain relief was really effective and it did not interfere with normal activity. BUT..... the battery life was ridiculously short, about 10 treatments and the unit seemed to develop a random response to the input instructions. When it worked, great relief! But completely unreliable in its response, and sucked the battery dry so quickly. I’m so disappointed, because when it works, it’s great...but so unreliable.

Purchased in March 2021 for $50.00.

Diane

Diane

  • 2 reviews

Good relief but batteries dont last the 50 times it states

published

When it works if is brilliant but batteries dont last very long and its so hard to change batteries due to cover too fiddley to open. Its convenient having no leads etc like other tens machines. Bit expensive unit overall

Purchased in August 2021 at Tens Machines Australia for $49.95.

Poodlesrule

PoodlesruleSydney

  • 2 reviews

Best little pain reliever on the market.

published

I bought this over 2 years ago, and love it. It’s on its second lot of gel pads and second battery, after lots of use. I use it, on average, on a fortnightly basis, mostly for my knees, back and neck, to help with muscle and arthritic pain.
After a recent injury to my shoulder, due to a car accident, I’ve been using it nightly, before bed, and it gives me enough relief to get a good night sleep.
It has certainly saved me a fortune in pain meds over the years.

maxi12

maxi12South East Queensland, QLD

  • 18 reviews
  • 2 likes
  • Verified purchase

Waste of money

published

Bought mine <3 months ago at Priceline. Didnt feel anything 1st use and 2nd use didnt even turn on. Gel had peeled back a bit and case very hard to open. Took it back to Priceline for a refund and shop person opened it with difficulty and then disappeared with it. Came back and said she had put it on HER arm and it worked so she would have to ring the manufacturer before I could get a refund. Shocked on many levels and was not prepared to wait (was told to do some shopping and come back after her call was returned). Hygiene ignored by staff so I will not be using it again. Waste of money .....just a, bit of expensive rubbish.

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This is Great, when it works

published

I had my doubts buying this for a painful elbow but it actually relieved the pain but after a few weeks and changed batteries twice, on the second change it wont work at all. cant find the receipt so the chemist wont do anything.

Its just "ok"

published

I use the pain mate for pain associated with thoracic disc buldges and protrusion. Works while its on, however, needs frequent battery changes and new gel pads which gets expensive.

Kim L

Kim LWollongong

Great when it works but really buggy

published

Only works intermittently, trouble turning on, have manual, followed all instructions, now beeps constantly when properly attached to skin (probably needs battery replacement even though I've hardly used it.) Shame, it's very good when it does work.

Waste of money

published

You may get it to work initially but it then is fickle and only work now and then. When it does it’s great but I bought it to use when I want it and for it to work. Waste of money!

Great while it worked

published

Yes was absolutely wonderful when it worked but it was hit and miss to get it to work especially when it was attached to a part of the body hard to see. Stopped working permanently after 6 months.

justkatz

justkatzSouth East Queensland, QLD

  • 22 reviews
  • 1 like

My portable comfort relief

published
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Martin

Martin

  • 5 reviews
  • 12 likes

Stopped working

published

Stopped working after 3 days. I changed the battery 3 times thinking it might be that. Never made any beep from the beginning as was said.
Emailed the company got back to me then after second email never responded.
If you read this before don't get one.

PR user

PR user

  • 3 reviews
  • 11 likes

Stopped working 3rd use.

published

3rd use stopped working. Expected more for a $50 product. Seemed to work well the first 2 times but you have to worry about the quality of it can’t make 2 days use.

LeeAnne

LeeAnneSouth East Queensland, QLD

  • 4 reviews

Works well for me

published

I bought a Pain Mate and love it. I have bought other tens machines that were a lot dearer than the Pain Mate but Pain Mate works very well for my Fibromyalgia and is easy to work while wearing it.

  • Verified purchase

PAINmate is GREAT!!

published

Please give this a go and stop your suffering!

published
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Questions & Answers

Jen

Jenasked

This is the second pain mate I’ve bought. Both have worked well until I buy the replacement kit and change the pads and battery. I now have continual beeping when I turn it on and like my last experience I feel I have now wasted $20 on the replacement kit.

2 answers
OldManEmu
OldManEmu

Continual beeping means only 2 things 1: Flat battery and 2: The silicone aren't making EXACT contact, press around the centre then work outside.
Test them on your arm to confirm they work properly, hold them tightly.

Please trust me, I brought replacement kits as well, they wouldn't sell dodgy stuff.

You have to put the new gell kits on properly as well, which isn't that real important, what is important, a proper seal, what I don is press the Painmate firmly while switching on, press once, wait then press again, if there's a perfect seal, it wont keep beeping and check batteries.

If this doesn't work, then sadly, you have faulty product or some sort of liniment on your skin.

These gell packs work on the same principle as those in hospital when you get your heart and so on checked.

Batteries dont last that long either.

These Painmates are pretty good, not as good as exercise though.

Jen
Jen

Both The pain mates I bought worked perfectly until I changed the batteries and pads with the replacement kits. It seemed a simple process but am now wondering whether the replacement kits are worth buying after my experience.

Deb F.

Deb F.asked

Is it helpful for hip bursitis.

2 answers

If you could get one that go's..perhaps

Fired Up
Fired Up

Get a friend to check the company website for the correct answer obviously

Michelle P.

Michelle P.asked

I have used it 3 times & now it will not work. I turn it on & get the beep & feel a little current & as soon as I try to increase the current it starts beeping & will not stop for a minute & nothing happens. I have put in a new battery (one supplied by yourselves) & still nothing

3 answers
TJ
TJ

Hi. Take the plastic protective sheet for the sticky pads and put back on top of pads. Squash down and spread the pads especially around the edges. Carefully remove the plastic from the sticky pads. Now apply to you skin. Let sit for a min or two and try again. A little weird I know but seems to work for me. Also I keep mine in the container reapplying the plastic sheet each time I'm finished and have pla ed an old silica gel pack inside the container to absorbe excess moisture off the pads.

OldManEmu
OldManEmu

The Painmate Gel isn't making good contact, the continue beeping means not making good contact.You have to keep pressing the plus sign for high intensity, if it just keeps beeping, not making good contact, easily proven by putting it on a flat easy part of body and pressing down, like you forearm.Reset by pressing and holding minus button until it goes off.

Fired Up
Fired Up

Get a friend to check the company website rather than asking the public

Get an answer from our members

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