6 questions from our users

S Venya Desai
S Venya Desaiasked

Is there any place you can compare different models of Panasonic microwaves and see a summary of differences? Its so hard to understand the differences when you are trying to compare some models with so many similar features but just a change in model number



2 answers
Dave H1
Dave H1

Try Harvey Norman Commercial Division.

Squiggles
Squiggles

Perhaps go onto the Panasonic Website, search microwaves there should be a ranges of different models with full descriptions.

Anna M.
Anna M.asked

If I put a bowl of food in to heat and then, once it is finished, put another bowl of food into heat, I cannot set the new time unless I press reset. This seems to occur if I am trying to use it again within 2 minutes of the last use. Is this how it is supposed to be? I can’t find anything about it in the manual.

3 answers
Panasonic
Panasonic Australia C.PanasonicSend a private message

Hi Anna, yes you will need to override the cool mode to cook something else.
http://eng-au.faq.panasonic.com/app/answers/detail/a_id/21597/kw/cool%20mode/p/1638



Craig noye
Craig noye

Hi Does this microwave have a sound option that you can reduce or turn off sounds?

Panasonic
Panasonic Australia C.PanasonicSend a private message

Hi Craig, apologies it does not.

Howard
Howardasked

How do you add 2 seconds to the 10 second timing. 12 seconds makes the turntable turn one complete turn bringing a handle back to the front

1 answer
Chez
Chez

short answer - you can't! You can only add time in multiples of 10 seconds. Crazy, I know! Add that to the many basic features missing in this microwave.



Brian W.
Brian W.asked

Hi our new microwave keeps turning itself off!
You need to in plug it and give it s few seconds plug it in and it works again?

2 answers
bizins
bizins

If you mean that the light in the top right goes out it may be a faulty unit = warranty claim.
If it does have a light but it won't react to any keypad inputs, try pushing the Stop/Reset pad and try again. This works for me.

Brian W.
Brian W.

Hi I spoke to Harvey Norman who confirmed it was a faulty unit!
They have taken it to send away for warranty as it’s 2 weeks old!!

Chez
Chezasked

Why is the panel often unresponsive until Reset/Stop is pressed again in standby mode when it had previously completed its cycle? Appreciate your feedback, thanks.

2 answers
bizins
bizins

I don't know why, but I have had the same experience several times. It only seems to occur when you have finished cooking something a couple of minutes ago or less. I assumed it was related to a built-in cooling break(?)

Chez
Chez

Could be but let's see what Panasonic has to say. There's nothing in the manual even under the troubleshooting section, Thanks for taking the time to reply.

Karlene
Karleneasked

Is there any way to make the time display brighter? I have read somewhere online that you can change this brightness in the "SetUp Menu" but, if there is a "SetUp Menu", where is it?

3 answers
david
david
jacob
jacob

As far as I know,- there is no feature like the one you mentioned. You might contact the manufacturer.

Panasonic
Panasonic Australia C.PanasonicSend a private message

HI Karlene, you aren't able to make the display brighter.

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