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10 questions from our users
Sarahasked
I am trying to download kayo, how do I download apps onto this tv.
1 answer
Philips S.Philips
Hi there, thank you for your question. We recommend you to contact our product team via: 1300 363 391
(Monday - Friday: 07:00 am - 07:00 pm EST). Our colleagues will gladly assist you!
Kind regards,
The Philips Australia Team
Ngaire T.asked
Does the tv have a recording feature?
1 answer
Philips S.Philips
Thank you for your question on here, Ngaire. However, it might be quite a layered answer - depending on the source you wish to record. We would recommend to give our colleagues from the television team a call, as they'll be able to answer your question for your situation best. You could find them through the following page: https://bit.ly/3gdolPd.
Kind regards,
The Philips Australia Team
Marg Rasked
Can I add sbs on demand and abciview?
2 answers
Philips S.Philips
Hi Marg,
Thanks for your question. You can find all compatible apps with 'Search', this opens the App Gallery, which helps you search for relevant Apps. Hopefully this helps, but feel free to reach out to us directly at 1300 998 851 (Monday to Friday: 9:00am - 5:00pm EST) for further assistance.
Kind regards,
The Philips Australia Team
Silly me for thinking this was a smart TV! The apps are useless rubbish.
Tony J.asked
Is it possible to add your own apps such as Stan?
1 answer
Philips S.Philips
Hi Tony,
Thanks for your question. You can browse all available apps by using the search function on your TV. Hopefully this helps, but feel free to reach out to us directly at 1300 998 851 (Monday to Friday: 9:00am - 5:00pm EST) for further assistance.
Kind regards,
The Philips Australia Team
JakeKMasked
Was looking forward to a constructive and informative review of this TV and can only feel sorry for the purchasers as the so called 'The Phillips Australia Team' could only provide lip service. Are they just robots?
No answers
Fabbyasked
Is it true that if I want to connect a DVD player to this tv it would have to be one of the same brand? Like a Philips only player device?
5 answers
No any DVD or Blu-Ray player with HDMI will work
Philips S.Philips
Hi there, thanks for asking. Any DVD or Blu-Ray play should work indeed. :)
Kind regards,
The Philips Australia Team
Hello All. Can I install my own apps on this TV like Stan? And please Philips don’t ask me to call you to discuss like other reviewers. A simple yes or no would be great.
Veronica G.asked
How can I download Apps onto the TV. I was told when I purchased the TV I could watch STAN but there is no App for Stan and I can not find the Google Play to download apps
2 answers
Philips S.Philips
Hi there, thanks for your question. We'd like to ask you to call us on 1300 998 851 (Monday to Friday: 9:00am - 5:00pm EST). Thanks in advance, we're hoping to talk to you there!
Kind regards,
The Philips Australia Team
Waste of money as you can not download your own apps only watch what is installed. Ensure you check what operating system Phillips is using before you purchase, I need to buy a setbox so I can now have access to all my favourite apps. DO NOT BUY PHILLIPS, other TV's out their cheaper and have access to all apps
binvinnieasked
Can I download Stan and SBS onto this tv? I can see an app library but the library is terrible. I’ve tried calling customer service.....25 minutes and counting in the queue.
3 answers
Philips S.Philips
Hi there. Thanks for reaching out to us here. Great question, but we're not sure about this. We recommend you to contact us on Facebook or Twitter. Our product specialists will do our best to help you with this, as they've more information.
Kind regards,
The Philips Australia Team
Hi, after two phone calls and being on hold for an hour and 20 minutes I finally got to speak to someone. The TV does not have Stan nor does it have a library where you can download apps. It does not come with any of the standard apps you would expect of a product board in Australia. It also has an outdated web browser so you cannot watch Stan or other services through it. This television is terrible. Is outdated and does not have any of the features you expect of a smart TV
Customer service was also meant to get back to me about what screen mirroring app can be used on Apple iPhone so that I can at least Mirror apps onto the TV. They never got back to me. Really poor customer service
Andris S.asked
Want to record from TV from my empty, brand new 32GB stick. When I formatted it says you need at least 4GB but when I pressed the red record key to try, response was not enough memory??
Andy S
1 answer
Philips S.Philips
Hi Andris, thanks for your question. That's an interesting one! Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assistance. Alternatively, you can contact our support team by phone on: 1300 363 391.
Kind regards,
The Philips Australia Team
Eric M.asked
Is this TV definitely Wi-Fi for Netflix and YouTube? Or do you have to connect via cable.
1 answer
It has pre-installed apps of YouTube and Netflix but not sure they will work after connecting through coaxle cable.
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