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Philips Shaver Series 7000 S7310/16 Questions & Answers
3 questions from our users
Is it possible to buy a new head and replacement battery for my Speed XL. I intend to bin my new 7000 series ?
Hi Andrew,
Thanks for reaching out to us. It is possible to buy replacement head, but unfortunately not on our own web store. You can try various online retailers to check this out. It is not possible to buy a replacement battery however. We are sorry but wo don't uite understand the last part of you question, so we would like to invite you to reach out to us at 1300 363 391 Mondays to Saturdays: 7:00 am - 7:00 pm EST. We hope to hear from you.
Kind regards,
The Philips Australia Team.
The instructions with the Phillips 7000 are useless. What is the best way to clean the head?
Hi David, I don't use my 7000 any more, I was not happy with the results. When I purchased it from Shaver Shop I was sold a spray product that was supposed to help with cleaning and I think it lubricated the blades and foil. I tried it a few times, I'm not convinced it did much. Other than that I would give it a rinse under the tap. I've gone back to a much older model which gives a better shave although not as gentle on the skin, and for a proper shave I use a blade.
Hey, David.
You can clean the shaver by rinsing it under the tap with luke warm water. If you notice that you're having difficulties getting rid of all the hairs, we recommend taking a look at our 7000 series SmartClean. It helps you clean, lubricate and charge your razor. We hope this helps for you.
Kind regards,
The Philips Australia Team.
My wife bought me a new 7000 series shaver for Father's Day 2015, to my old speed xl. After persevering for a year, I have gone back to my old shaver for a easier, quicker, closer shave. I am very disappointed with the new shaver. It is my 4th Philips shaver and the only disappointment. Is there anything I can do to improve the shaver? It is also very noisy compared to older shavers.
Hello Graham, we're sorry to hear that the product didn't meet up to your expectations. Please call us on 1300 363 391 (if you are in Australia). We’d like to get in touch and see if we can help you.
Kind regards,
The Philips Australia Team
I found that the bin was the best place for my Philips 7000 Series Shaver. I went back to my Philips Arcitect but I cannot get new blades for it so I have now got a Braun Series 7700 - so far, it seems good,
I have the same poor experience with my 7000, gone back to using my Speed XL . Wish I could buy a replacement Speed XL.
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