Received our King dual hi/lo adjustable bed. I’m happy with staff on my numerous phone calls. Mattress disappointing, latex hard and has rubber smell although fainter now. Would prefer a wireless remote not a cord attached to bed awkward. I feel what I thought I was getting and what I got are not what I expected. My advice would be to research other companies who have more modern style beds and bed surrounds included in there price

Hi excellent customer service and plega had excellent delivery guys who put the bed together Steven R an Andy very nice and friendly and did all the lifting and show me how to use the remote. The bed is so comfortable and and excellent quality bed we can’t live without.

Yes the bed does creak every time you adjust it creaks.I paid 4000 for king single and I paid for top of range mattress.I wake up everyday with sore back I rang Plega and spoke to man who sold me it, he told me to buy a topper .I was not happy as the amount I just paid should not have to buy topper .The customers care is really bad I was never contacted after to see if all was well with bed .The worst bed I’ve ever had .I went with their 30 yrs experience and bought from them I cannot afford to buy an other bed so am stuck with this piece of trash .please whatever you do think about about other company’s before you buy from Plega I would never recommend them to anyone.

Got dual king single adjustable beds for hubby and me. Fluffed around with order, as different people managing me, and nobody return calls. We still have issue with bed hydraulics dropping the bed a little. Warranty people not returning calls. These are meant to be high quality beds, they aren't backed by high quality service especially warranty. Bed 4.5/5 when new. Not any warranty or service.

Thanks Plega for your fantastic service and after service care. My husband now gets a good nights sleep in his Plega bed which is fantastic and so comfortable.

Jo, my contact at Plega, was amazing and helpful and went out of her way to make sure we received the bed in a timely manner.

The bed was delivered and demonstrated and packaging was removed which was a huge help to us.

Bed broke in 2 days, we spent so much money.
Quality is worst and worst customer care, bed broke with 2 days, they told us bad luck, really wasted 5000 bucks.

Noisy, hard, lumpy and they want nearly $900 for mattress topper to make it bearable. Overpriced by about 2.5k originally too. Look in bed shops first. I wish I had. Now paying $400 for a commercially available topper. Don't waste your money or time, they were 9 days late delivering on top of everything else.

we purchased the two King single beds at the home show in Melbourne recently. They are all that was promised. The delivery and installation was first class. My back and leg problems have gone. These beds are fantastic. My only complaint is to the sales guy Alex. To clinch the deal he promised free bed linen that is a necessary if going from a King to two singles. I have chased these up but still no delivery of the promised bed linen. Obviously once the bed is delivered they lose interest in the customer, so sad from a good beginning experience. I hope their warranty is not treated the same lazy way.

These beds purchased at home show Aug 17, delivered and found to be unlike tested units. Plega sales manager in Melbourne extremely unhelpful and would not communicate. We were stuck with a very expensive and uncomfortable bed despite adding 2 extra toppers. Would not recommend these beds, I believe they should have taken beds back after first complaint 24 hrs after set up. We are now ditching and hoping for some type of sale price and replacing with a superior brand.