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Plum Play Space Zone 8ft
Unhappy customerMelbourne
WASTE OF MONEY
Only lasted a year!
Zip broke within 2 months!
Net fell apart!
Foam mat is so thin that it didn’t last!
Fibreglass poles broke!
CHEAP PRODUCTS AND ASKING PREMIUM PRICES!!!!
Replacement parts are so expensive and a rip off!!!
When calling the after care line there was no empathy for the customer and no solution except for being asked to buy a new one....WHY would I do that!!??
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JoeNambour
- 2 reviews
Tedious assembly
Just finished assembly. The direction for assembly is a series of diagrams which needed further instructions. The net is attached to the trampoline by threading a very long shoe lace through the mat loops, which required using a screw driver to push it through, and through the bottom of the net. It just seems like poor design. I predict the net will tear at the bottom where the lace goes through. Watch this space
1 comment
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- 10 likes
Terrible Trampolines Dont Buy
Purchased this and within 1st month the net broke. Replaced under warranty
3 years later the net enclosure and matting has all disintegrated and fall apart.
Called the PLUM Helpline to replace net and matting and this costs more than a brand new trampoline with delivery fees to Western Australian
1 comment
Plum Products A.Plum Play
Hi,
We hope all your issues have now been resolved.
We offer after sales service to all our customers and are always happy to help with spare parts.... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how Plum Play Space Zone 8ft compares to other Trampolines
Know better, choose better.
Seanmelbourne
- 3 reviews
- 6 likes
Absolute garbage. Save your money.
We bought this trampoline xmas 2013. It is now a pile of rusting, broken, torn and falling apart crap. I bought it for my 3 year daughter. She's the only one who has used it and it is just crap. Springs are rusting, safety mat and net lasted about 6 months, pole guards are now non existent. I find it interesting that Plum Products, on this review site, say that the tramp is tested for 3 years U.V. exposure but they only offer a 12 month warranty. Put your money where you mouth is. How about you send someone to my house to see how well your garb...Read more
age holds up. I had a tramp as a kid, i'm one of seven children. We all gave it a workout and only after we all moved out did my dad cut it up to get rid of it. Never broke a spring or had any U.V. problems. It sat in the same spot in our backyard for 20 years. But i have to say, thank you Plum Products, now i know to never buy any of your products ever again. If i could, i'd rate it less than one star.1 comment
Plum Products A.Plum Play
Hi,
We are sorry to hear this.
The standard warranty for this trampoline is 12 months.... Read more
Similar opinion? Write a review on ieatwords.com.au!
Disheartening and very disappointed
Not happy with the Plum trampoline we purchased a year ago and the first 3months the ripper broke then the clasp on the side the stitiching came off- the net on the top of the poles have ripped as well. We thought we were buying a quality trampoline but we were wrong very disappointed to see our two girls have to look at the trampoline through the window as it is too dangerous for them to play in.
1 comment
Plum ProductsPlum Play
Hi there
We are sorry to hear you are disappointed with your trampoline. Occasionally there can be factory faults with the zipper and clasp on the enclosure nets - for this reason we offer a 12 mont... Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Plum Play Space Zone 8ft but you can read 4 questions about Plum Space Zone.
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Plum Products A.Plum Play
Hi,
Thanks for your review!... Read more
We appreciate all feedback with regards to updating or improving our products so will forward this onto the relevant team members. The string is used to ensure the enclosure net stays in place and is attached to the trampoline frame. The enclosure net comes with a standard 6 month warranty and from this point we offer our customers replacement parts for purchase. We offer after sales service and we are always willing to assist our customers with spare parts. Please contact us should you have any further questions. All the best, Plum Products