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Reviewer Photos & Videos
Trevor F.South West, WA
- Verified customer
Absolutely Wild These Thieving Bums
Good morning my complaint is about the fact they have ripped me off with trading shares/options on there app I’ve had the account for many years and recently started trading again I deposited money and opened a opinion I deposited $200 ( but over few years I’ve deposited $16889.00 ) so I got my account up to around $23000 so my complaint was the fact I opened an option and within 3 minutes I closed it but I was watching it like a hawk as you do!! It quickly went into minus $ so I tried to close the option and the app wouldn’t allow me to do so ...Read more
many times the button was faded as if busy I continued to try it went to -$16987.50 with in seconds that’s the amount the button finally worked my internet was fine as the trading platform was ticking over fine !! I was understandably very upset so I emailed them ASAP, the next day i did some research on the market as it was unusual for it to rise that amount I’ve never seen it do so and every place I found oil was dropping at the time plus500 app had raised it so I questioned that also and sent screen shots of my findings because in that case I would of profited the amount instead of lost that amount in my account the answer I got was basically saying it’s not there fault the button wouldn’t allow it to close and that they can fluctuate the market any way that suits them so in my mind the entire company is a scam as it’s not actually the stock market it’s there prices and how ever they want can change it !!! I explained to them in detail my anger and back up my claims with screen shots sent to them if they can regulate the market to suit them this company is ripping the Australian people off completely and users will never profit, in that case I want all money’s I’ve ever deposited back !! But if that they were doing it right by consumer protection it doesn’t take the fact that there app wouldn’t allow me to close it so i have screen shots of it all the damn fools will get what’s coming as I will not stop until the app is removed from Australia and even staff punished !! No phone number damn wait until I Come see you at your Sydney address and yes I’m freaking coming!!!Similar opinion? Write a review on ieatwords.com.au!
Hossein J.South East Queensland, QLD
- 3 reviews
totally SCAM, engineered to rip you off
they show prices and rates which are very different from reality. I saw share prices way lower than anywhere could be found (google finance, yahoo finance).
when a share price surge, they platform lock the price / freeze it, and turn off the "close position" which won't let you quit. in fact, won't let you make money. The price is locked until it drops again. totally scam and fraud. but once you can make a little money or worse losing money, the close position option will be on.
Also, there is a minimum limit you can deposit or withdraw.
No way you can make money from these dudes. The platform is engineered just to rip you off. stay away from this fraud.
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Wei You
- 6 reviews
Plus 500 spread fee costs a lot more than a fixed fee or a percentage
I use Plus 500 to invest shares in and what I wish i knew at the start was the actual cost of trading on their platform.
You get charged for not being active on your account and also get charge for the spread when you buy and sell shares. The spread cost was something i didn't understand at first but they said they wouldn't charge you for any other fee when trading. The spread is actually higher than the fixed fee or percenatge fee charged by other stock brocking platforms. Furthermore, the spread fee is unknown until you sold or bought shares.
I would appreciate transparency about the spread fee like an example before buying or selling.
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helen h.Greater Melbourne (Metropolitan), VIC
Plus500 are doing illegal activity with a regulated brand name.
They are terrible company, scam!!!
They definitely manipulate their platform. People has been lost, need to collect evidences and report them to ASIC.
Why a big company that doesn’t have phone number.
Fake advertising- no bonus after deposit first $1000 easily creat account and deposit money to trade without verification and they asked for verified account information after you funded and traded activities.
They are fraud. I have registered another account with answering all their questions are No, income at the minimum, trading knowledge ...Read more
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The reviewer stated that an incentive was offered for this review
A complete RiP off !!! Don’t waste your money !!!
These guys are a complete rip off I have lost 1000$ . They charge you big fees for their service . They can close your account any time without any explanation . No phone number to ring . I had bad experience don’t waste your money and time with them ..
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Legal looter profile company
In beginning gained profit but now it's hell. It's fully dodgy profile company. No contact number or email. Don't loose your hard earning for these kind of THUG profile company.
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snowSydney
- 5 reviews
- Verified customer
A soft poker machine. Totally manipulated!
Plus500's algorithm will without fail hit your stops and then reverse. Its easy to get liquidated so I don't think anyone can consistently make money. I made money at first...eg sucks you in, then the algorithm is activated. So its a poker machine really. I didnt lose much but you are better of spending that money on luxuries for yourself. At least you'll get to enjoy it. Plus500 is a money incinerator. Avoid at all cost else it really will cost!
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earthfluteSydney, NSW
- 12 reviews
bad company, stay away
Very bad company. Takes money then refuses to verify with all the required details provided to them, then they wait 20 days to return it back to you. Do not open an account with them. Poor customer service, I think robots and no phone number to call them. Stay away from them.
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Never give your money to Pluss500
I transferred $100,000 to this organisation and for three weeks have been denying that the money was even received by them
I went to my bank and they said that they could see the money in their account and it most definitely was there.
They are crooks and now are making me wait one whole month to even be able to get my funds back and to allow my bank to retrieve the funds.
Every email I have sent in great concern for my money I have been receiving basic replies that don’t answer my question and after three weeks of trying they finally replied with we have never received your funds!
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GimbleSydney, NSW
Untrustworthy robbers who don't give back your money
Plus500 tke your money - but getting it back is near impossible. They make it so difficult to verify documents and bank accounts it is like being in hell.
I transferred $50,000 to trade, which left bank account, but Plus500 didn't release the money in their system. They kept it locked up for weeks earning interest. In the end, the only way I could get it back was dispute the transfer with my bank who forced Plus500 to return the money.
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jin
- 2 reviews
Still no spread calculation
Sneaky company .. I email them like 6 times asking how much is the spread if I buy $1000 worth of stocks . I just the an average calculation .
They gave me the spread instead...
I ask them just give me an rough estimate so I can see how much they charge ..
They gave me the spread instead ( 4ps.) .
I was like seriously .. just give me the dollar amount ... Still they trying to dodge the question ...
...Read more
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happycustomers111Metropolitan Adelaide, SA
- 3 reviews
Spam ads on Youtube
These guys have been spamming me for years on youtube. Please give it a rest.
The ads are low budget and normally include some foreign guy patronizingly banging on about mundane one-liners that only the most naive speculator would fall for.
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CRO.44Sydney, NSW
- Verified customer
Not much of a fan !!
I joined Plus 500 for the free demo account. And eventually traded with real money and here is what I think. (PS: I have added some photos from my account.)
The Good:
- free demo account, guess thats good to learn
- fairly easy to navigate / user friendly / app layout is great.
- diversity of stock choices
- deposits are really quick especially with pay pal. (its like straight away)
- upcoming event section; unfortunately no analysis or report is provided.
- Good range of charts and indicators.
...Read more
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WalterSouth East Queensland, QLD
- 2 reviews
WARNING!!! Plus500 stole $15,000 from me
Worst broker on the planet.
Deposited $15,000 5 weeks ago, requested my funds back 3 weeks ago and still not returned. I've sent 40 emails, same reply....48 to 72 hours later.
They will not call me to explain and you cant ring them.
Warning to everyone....these guys are criminals and will steal your money.
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Edison NGreater Melbourne (Inner), VIC
- 16 reviews
- Verified customer
Quite efficient trades
Spread is not too big compared to the big 4s. UI is intuitive and easy to use though charts may be tricky and irrelevant due to the adjustments made for CFD
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Defrauded $15000
I had US500 2860 puts worth 450, and they liquidated them at 153, and told me that they were entitled to make the price whatever they wanted. They blatantly stole $15000 from me
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Lucy ReadUnincorporated, SA
- 3 reviews
Started well but technical issues stuffing up my closing numbers!!
So started really well with just 1k. Went up to 2k with the buy and sell (open and close) of shares. Technical issues then kept closing my oil shares at a loss!! I lost $1477 because the closing amount changed from the desired 24.20 to a miserable 23.91!! Automatically!! Without notification!! What the heck?!?!?
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SHOCKING THIEFS
i started trading with Plus500, lost 10k put another 5k in
Opened positions on the Indices for quick trades, as soon as you place a trade they will pause the 'close' button so you cannot exit your position for minutes to hours at a time. Especially if it goes against your position they will not let you close the position until you lose the role. I have screenshots of it all see attached for 6 mins from +840 to down 2k then they open up and auto close it .
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Mitch BatsonMelbourne
- 3 reviews
"Stay away. Run for your life"
We where told we where starting off low just use $30.00, Just to learn over the weekend. By the end of the weekend, all money had gone $30.00 plus all money out of total balance (hundreds) and when we asked the guy how this happened was it told it was our fault (when asked how couldn't explain). Stay away, I'm just happy it wasn't thousands as has happened to others.
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Mr C
- 3 reviews
DO NOT USE PLUS500, BIGGEST SCAM !!!!
Funds went missing when deposited, same countless emails saying they will investigate but nothing was followed up, biggest scam ever, please do not give these cons any of your money
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Questions & Answers
Enikasked
which is the best forex trading app/website. Thank you people.
No answers
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