46 questions from our users

JJC
JJCasked

Why won't my handheld sprayer connection turn off
When you release the handle it still stays on
Thkx



1 answer
Pope
The Pope TeamPopeSend a private message
Jan H.
Jan H.asked

How do I set the Zones to come on separately? A & B always come on together ‍‍

2 answers
Jackie
Jackie

Are the times for zone A & B the same?? They need to be set at different times for them to come on separately



Jan H.
Jan H.

Thank you i will try that !

James S
James Sasked

Hi Pope team, when I set one of the zones to manual all of them come on. Do you have a fix for this or is it a programme issue?

1 answer
Rex
Rex

Throw it in the bin is the most efficient solution

Jaybee
Jaybeeasked

There seem to be a number of complaints here about the failure of the solenoid on the Pope Aquazone Trio. I have the same problem. In my case the graphic on the panel shows the watering has commenced - but no water coming out. Tap is on! I first noticed this when the A zone stopped. But eventually, the B and C zones have stopped as well! Not happy!
Do I persist with returning under warranty? I probably haven't kept the receipt. Is there any way to identify the age of the unit from a serial number?



3 answers
Geoff H
Geoff H

Hi Jaybee, not sure about serial numbers.. Receipts are best of course.. Unfortunately we didn't keep receipts so we just wrote it off as a bad investment and are now looking at Orbit systems. Good luck.

Jaybee
Jaybee

I think you're right. I might try to open it up, since it's virtually junk anyway.
I'll see if there's anything on the Whirlpool site.

JJT
JJT

Did you have any luck ?

Reagan K.
Reagan K.asked

Hi, can you set different days for diferent zones on the AQUAZONE DUO WATER TIMER 1010377 ??? or do both zones have to work on the same days???

1 answer
GangaR
GangaR

Mine is AQUAZONE Trio which has this feature. I believe it is same just the water outlets and should work. I recommend to read he manual or check with vendor

John V.
John V.asked

Can I get a manual for the aquazone trio (1010378 ) as my father has misplaced it, and need to reset it?
Thank you John Vincent. email [email protected]

3 answers
Pope
The Pope TeamPopeSend a private message
Aaron R.
Aaron R.

What is CST during EDLST please given NT and SA are an hour apart. I'm in WA

Pope
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Angasiman
Angasimanasked

Solenoids stay open all the time-batteries replaced - this is second unit that has failed out side warranty period so not eligible for replacement but not happy with quality.
Any recommendation other similar none Pope/Toro products that will not fail outside warranty period but far too soon ?

No answers
Paul
Paulasked

I have installed the Trio, set it up as per the instructions but when I turn on the tap, one zone runs when it shouldn’t. The other two zones operate correctly. Any ideas?

2 answers
Mika
Mika
Grant F.
Grant F.
Andre
Andreasked

Hi I just started searching as my pope aquazone trio has been changing time since day one, never thought about bringing it back as I thought it was maybe caused by the sun.
So it is outside guarantee. Now I see that the unit is actually faulty, does Pope stand by its product and still exchange my unit for a non faulty one?

1 answer
Pope
The Pope TeamPopeSend a private message
Trudi
Trudiasked

I purchased one from Bunnings a few months ago and it worked fine. Until the batteries ran out, which is, in my mind, problem number 1! I would have expected the batteries to last longer than that, particularly since I will be going on a 6 week overseas trip.

Anyway, I replaced the batteries and re-installed the timer before going away for four days last weekend. It appeared to be working just fine. Upon my return, I discovered that although it appeared to be working and showed all the right things on the screen including an image of a running tap, no water was coming through!

Hey, after spending $99 for the darn thing, I do have an expectation that it works! Not happy!

3 answers
Pope
The Pope TeamPopeSend a private message
Ewan.
Ewan.
Pope
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Margaret M.
Margaret M.asked

I can’t get water to run through my pipe Aqua one water timer - suggestions?

4 answers
Margaret M.
Margaret M.

How do I get the water to flow through my Pope aqua zone timer. The tap is turned on

Scottycat
Scottycat

I assume you mean the aquazone trio? If so take it back to where you bought it as it a rubbish model.

Hocko
Hocko

I returned 3 to bunnings. Absolute rubbish.

Dennis H.
Dennis H.asked

What is the rubber button for between B & C outlets.

2 answers
Scottycat
Scottycat

No idea as I took the useless device back to Bunnings and exchanged it for a different brand. Lady at the exchange counter said they had a lot of returns of the Pope.

Edge Mowing E.
Edge Mowing E.

My Pope Aquazone Trio display shows it’s working, but no water coming out. Can anyone help?

Helen-maree E.
Helen-maree E.asked

I have had this system before, so know how to set it. The new one l have has the tap running on screen but doesn't open the outlet, so no water coming out.

1 answer
Quenton
Quenton

Yes, same problem as me and others in this review. Pope need to realise there is a serious manufacturing fault with the Trio.

Wayne
Wayneasked

Hi
I bought three trio timers yesterday. Two of them run zone c continually when the tap is on regardless of setting. I have removed and replaced batteries but the water still runs, any ideas.
I already have three of these units running ok, only issue is that they randomly change the time of day
Cheers
Wayne

1 answer
Quenton
Quenton
Jane
Janeasked

I cannot get the manual to go shows the tap on the screen with drops of water but will not turn on ?? I have followed the instructions and press ok etc and manual twice to set ??? Brand new ??

2 answers
Quenton
Quenton

Same issue we are all having. There seems to be a fundamental flaw with this model where the stations are not opening even though the display shows it should be open.

Pope
The Pope TeamPopeSend a private message
Leslie C.
Leslie C.asked

I've had my trio timer 18 months with no problems until today when I had a small flow of water exiting from outside the three outlets onto the ground weather the're programmed on or off. I'd like to know what the small rubber plug situated between outlet B & C is for?

1 answer
Pope
The Pope TeamPopeSend a private message
Petah
Petahasked

Anyone know why both zones keep turning on at the same time even though they are scheduled for different times. This happens both when put on manual mode and when it turns on automatically it’s now the third unit I have bought for this one tap only to have them all do the same thing. I don’t get the required pressure when both zones are on at the same time.

2 answers
Pope
The Pope TeamPopeSend a private message
Ian B.
Ian B.

It is a faulty product design. Nothing you are doin wrong. Buy something else or risk a lot of plant casualties

Terry
Terryasked

Can I close or shut off individual zones but still allow the other/s to water?

1 answer
Kathy A.
Kathy A.

NO the unit shuts off ALL zones. It worked once out of four attempts today.

Virgil H.
Virgil H.asked

my triotimer doesnt start up, i have tried replacing batteries and the screen lights up for a moment to only fade again...
i managed to get the screen to display and spent over an hour getting the timings set...

now the valve doesnt open even when the icon displays it watering

1 answer
Pope
The Pope TeamPopeSend a private message
Bruno A.
Bruno A.asked

Is there a re- set button or procedure fo Pope AqoaZone 1010378

5 answers
Pope
The Pope TeamPopeSend a private message
Stuart
Stuart

You posted the video and manual for 2 entirely different products.

Pope
The Pope TeamPopeSend a private message
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