Pope Auto Wind Hose Reel (page 3 of 4)

I've bought 2 Pope retractable hose reels 2 years ago. Thy were straight-forward to set up and connect. The hose tends to want to retract unless given a firm tug to trigger the locking mechanism. Also, the hose mostly retracts well but often the last metre will not retract. Recently one hose stopped working altogether until I removed the valve in the hose attachment.
Overall I have found this to be a good reliable hose once the pressure valve is removed.

I purchased this 30 metre hose with auto wind hose reel just three and a half years ago. It has always been very difficult to get the hose to stay out when extended. In the last few months, the wind mechanism has failed, so it will no longer fully retract. We are left with many metres of hose hanging out now - a considerable safety hazard as it is installed next to our main entry/exit pathway to our house and the hose now sits on the steps we are going up and down every day, so we have to step carefully to avoid it. Very disappointing for such an expensive item.

Wouldn't lock easily at first but now it's sweet. My main complaint is that it came fitted with back flow valves in the hose connectors which radically reduced water pressure flowing out of sprinkler fittings attached to the hose. I changed the hose adapters and it's all beautiful now. Thes have made a difference to our gardening and we would absolutely recommend them

I don't normally review things but this is stupid!! Received this as a gift-what a waste of money!! It has never retracted all the way, have to fight to make it lock down when hosing, and generally have at least 2 metres unwound when I have been able to wrestle it into winding up again. Is not tracking so double and triple winds up jamming the ability to work properly really not happy with this product - and do not recommend this to anyone!!

Nothing on this expensive waste of money works. It doesn't lock when you pull it out to water your garden and you have to fight with one arm to keep the hose out. Once you finish watering the garden the hose doesn't go all the way in. I drilled holes in my brickwork for this piece of rubbish

Well priced.
As described.
Replaced a broken one after 10 years of use.

I was given this as a Christmas present. Subsequently I do not have receipt to return it to Buntings, otherwise it would have been returned. Worked OK first few times and then stopped working altogether. The hose will not stay in a fixed position and keeps winding back in. Hence you need to continually pull it out and you cannot connect a sprinkler as it just winds back in. A very expensive piece of crap.

Purchased this product Jan 2017. From Bunnings .No difficulty installing same but cannot get the hose to lock after much experimenting with locking device. It worked for about 3 weeks but does not lock into place anymore. Very disappointing considering I paid around $175 for the product.

I just purchased a 30m retractable hose and reel.... POPE...retracts beautifully....but won't stay out...currently have to wrap it around a huge pot to water the lawn....wasn't cheap but does not do what it says... Purchased from Bunnings which is a terrific store and this is not their fault but this product not good.

as previously mentioned, i am about to locate bracket to wall
which end of locating pin do you place into brick wall longer section or shorter section
or which end do you place into wall bracket.
it does not appear in attached brochure which is not very clear.
thanks happy watering !!!

It all looked good on paper until you start to mount on a brick wall. Locating pins not explained re which end inserts into wall plugs & 10mm screw heads so cheap they became rounded (not hexagonal) even using a good socket .
eventually used an american screw driver (ie a 10mm drift & a big hammer in order to fix the bracket to the wall.
Then the hose fitting dripped water onto my electric drill while I made a cup of tea to calm down. Not happy Pope.

Ours never really worked well. It sometimes stayed out until there was a bump in the pressure like when some else in the house turned on a tap. The hose then wound back at an alarming rate complete with sprinkler etc. Last time it must have had a kink in the hose as it split the outer covering, water everywhere. Now I would like to put a new hose in and check the operation as to why it fails. How Now Green hose? is the question. Nothing on Mr Google as yet.
If all else fails it is going to the dump. New Hoselink coming up. We have a hoselink and it is brilliant.

Hose continually rewinds by itself and will not fully retract from new. Hose will not retract properly now because the belt has come off. Sent email to Pope asking how to fix the problem. Still waiting for a reply. Much better option is to buy a cheaper make, will last just as long and you don't loose as much when you toss it.

I bought this product from burnings warehouse, well first I hang the bracket, the third screw snapped with out even over tightening it, then I hung it and started pulling the hose, it was making a taping noise but it never hold a position and it kept winding back until I got about 10 meters out the a heated a loud tap and it broke..

$200? Really? Way too much for this crap

Thinking this was going to be answer to my untidy hose always lying twisted and bent on the lawn, and to stop my wife complaining about the continually kinking of a cheap hose, I was sadly disappointed with my Pope retractable. About $130 ex Bunnings. Installation was easy, after the cement set it took me about 3 days to get the hose to click out and stay. My wife and I are in our late 60's, and I feel I need 3 strong men and 2 savage dogs to pull the hose out of it's casing!! It constantly kinks on retraction. Thinking it would get better, we are now six months down the track and it's no better - I still have to pull it out for my wife whilst hanging onto a sturdy tree! She thinks its funny but I don't!

ours used to unlock itself in the hot weather, one day it did this and the trigger on the spray caught my wife in the back of her leg causing an nasty injury. we replaced ours with a hozelock 30 mtr reel made in the uk a far better reel, the pope went in the bin. this was our second one . the first flew apart and bunnings replaced it under warranty.