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Gail McCSydney Surrounds, NSW
Upgrades that are downgrades
We were looking forward to this cruise for my 70th birthday from Sydney to New Zealand. We booked 17 months in advance (April 2017) and were given Cabin 123 on Deck 15. We were travelling with friends who paid less as they had obstructed views we opted to pay nearly $1000 more for our cabin when we found out where this would be. When it came to paying the balance of our cost in September 2018 we noticed we had been given a so called upgrade without being notified. This upgrade was on Deck 9 Cabin 623. We had a tender boat underneath our balco...Read more
ny and the only time we had clear vision was when the tender was not there. We would sit on our balcony and depending on what way the wind was blowing we could smell smoke. We thought this was coming from the cabin next door until we had a stroll around the ship only to find we were above the deck where smokers gathered. Princess said in correspondence that the Cabin on Deck 15 had obstructed views but I have photos disproving this. We had the obstructed views in Cabin 623 on Deck 9. We did suggest in our correspondence that the new upgrade be given to the new guests or at least a refund to us. Up until this cruise I have always been impressed by Princess. Our first cruise being Ruby in 2009 and we were so impressed we were looking forward to this one. We have had several other cruises this was our 8th and this has never happened before. Princess staff blamed our Travel Agent who booked the cruise saying she had not ticked some particular box. I beg to differ this agent has booked all our other cruises and the cabin allocated to us at the beginning has always been the one after payment. Our Agent and us wrote and spoke to Princess re changing us back to our original cabin but this was to no avail. My husband will not cruise with Princess again after all the upset. This was supposed to be a special cruise for me. I am chancing it again but I will be travelling with my cousin on the Coral Princess next February lets hope I am not disappointed again as this will be my last cruise with Princess. There are some good remarks re Majestic. The staff and the food were excellent. The destination was beautiful. Most of the entertainment on board was great but disliked lining up an hour before the show. Disappointed with the main area mid ships where there was always music and entertainment there as I did not think it was big enough for the amount of guests on board, would have liked to see more seating and dance floor. Hoping for a better cruise next time.Similar opinion? Write a review on ieatwords.com.au!
MelBrisbane
- 2 reviews
- Verified customer
Great but not excellent experience
We recently did the Majestic Princess' first cruise to New Zealand in Jan. This was our first family cruise with ages 11-40. The ship was amazing. So beautiful. So many nice places to go. The food Mmmm so good. The formal dining restaurants were amazing. We especially loved the Symphony restaurant which had great service and amazing food included in our fare. My family loved the Market Place (the main eating hall). Whilst there always was LOTS of yummy food, I actually was expecting a bigger range and more exotic food. It is much like ...Read more
a food court with better food. If I wanted more special things I had to go to one of the restaurants which was fine. We also enjoyed the pizza and hamburger restaurants. There is a smart casual dress code on most day, no shorts for the men in the formal dining. Women can wear whatever they like. This annoyed my partner. The age group was largely skewed to the older population (70+) with the activities reflecting this. Carpet bowls anyone??? The entertainment included a Beetles and Queen tribute bands and many oldie movies. Having said this, we did find many things that we enjoyed such as the Game shows. They were so funny and the staff were hilarious and so flexible. Most of the theatre shows later in the cruise were great. There really wasn't many activities to do during port days as most people were ashore. Due to the ageing population, there were very few loud and obnoxious people in any of the events and this made us feel that we could give our kids more freedom. The actual New Zealand experience was wonderful. Such a beautiful place. We did Zip Lining, Luging and white water rafting booked on the cruise. All experiences were great. The white water rafter stated that it was for moderately fit people but after experiencing it, we think only 20-50 year old should do it as it is possible for boats to flip on the 7-meter drop. Our 15-year-old son had a great time and all boys this age should do it. I loved luging and the trip on the bus. There is a chair lift which wasn't on the brochure which I didn't like but my kids loved it all. We had an interior cabin and we loved it. We were at the top deck in the middle and the rocking was not as bad as in the front or back of the ship. Having said that, I was still quite unwell, for 4 of the sea days but no-one else in my party was. We had waves of 4.5 meters one day and that caused much rocking both vertically and horizontally. The cabins were quiet with only a small noise of chairs moving above which was not annoying. The darkness was amazing as we all slept in and it was great when I was unwell. Despite having 3 people in one room we didn't feel cramped. The movies were awesome and included in our fare. We would have an interior again. Our room attendant worked 11 hours a day and was amazing. If you are an early riser, nothing starts until ten on sea days, so you will need to entertain yourself. There also is no tea and coffee making facilities in the rooms, although you can order some through room service.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Princess Cruises Majestic Princess
Questions & Answers
Nevasked
What are the current price of a bottle of wine on Australian cruises
3 answers
Not as stupidly expensive as on northern hemisphere Princess cruises. We recently came back from a Baltic Princess cruise. The cheapest bottles were $USD30 approx plus 19% service, which equates to about $AUD50. Bottle prices went up from there. Two glasses of halfway good white wine in the wine bar on board cost us $AUD37. Ludicrous.
We are going on two cruises Fiji And N.Z, in October and Nov. Have you any idea of the price of bottled white wine on Majestic Princess
exorbitant! Ranging from $40 to $300 and per glass prices starting at $15 per 150ml.
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