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38 questions from our users

Lisa Martin

Lisa Martinasked

Hey Patrick, Happy vendor and Jane 1,
That sounds great you are so happy with propertynow and have sold you're properties.
30 days you sold...Im amazed!! I am using to sell my property south of Sydney and it has now been 2 months and 2 weeks and still not sold. We do receive loads of inquiries about the property and quite a few people ringing with questions. I use a friendly but professional manner and answer everyone' s queries.I mention to interested people they can book an appointment time with me but it seems calls /emails are just inquiring only.
I realise it has been over Christmas time but now one month has gone and still just inquiring ppl.
What am I doin wrong?? I live near the water and the National park. A beautiful area and everyone has raved about how lovely the property is....? so whats happening?

Becoming Anxious
Lisa

3 answers
Annie
Annie

Sorry Lisa - I leased a property - didn't sell it. Have you tried home opens?

Lisa Martin
Lisa Martin

Thanks Annie. Yes we've had inspection days.mainly on Saturday.I think we are just tucked away here in the National Park and need more exposure. Thanks anyway



PropertyNow
Property N.PropertyNow

Hi Lisa, it's fantastic that you're still receiving enquiry. The only time to worry is when enquiry dries up completely. Please send us an email to [email protected] so we can pull up your account, have a chat, review your campaign and offer and guidance applicable to you. :)

Marion K.

Marion K.asked

Do you have an office in Brisbane?

2 answers
Tunastuff
Tunastuff

Hi, You should be directing your question to Propertynow.
I just used them.
Thanks

PropertyNow
Property N.PropertyNow

Hi Marion, we have staff working remotely from QLD and NSW and we operate in all states/suburbs of Australia. We don't have any offices available for in-person visits at this time as we're entirely web-based. :)



Siew H.

Siew H.asked

I want to lease my property

2 answers
Siew H.
Siew H.

How to advertise my property om ieatwords?please help

PropertyNow
Property N.PropertyNow

Hi Siew, we don't offer advertising on ieatwords.com but you can find a full list of what we offer with our rental package here:

If you have any other questions, please let me know.

Kind regards, PropertyNow.

Mariah

Mariahasked

When you find someone to rent your property, do you them manage it completely yourself? Setting up your own open inspections? If the tenants don’t pay for a few weeks what do you do?

1 answer
PropertyNow
Property N.PropertyNow

Hi Mariah, you will indeed be acting as property manager/private landlord. This will involve conducting inspections, signing of the lease and dealing directly with the tenant.

When there is an issue during the tenancy that can't be resolved directly with the tenant, the process will be the same as what an agent would go through. There are governing bodies that handle disputes, depending on your state and situation.

We recommend doing tenant checks before approving a tenant as a precaution (an optional add-on) as well as reference checks either with us or of your own accord to check out the rental history of any applicant before approving them to come into the property. You would also be wanting to collect payslips and bank statement where available.

If there is an issue during the tenancy, staff are available to chat with you at any time and run through your best cause of action dependant upon your personal situation and state, as above. :)

If you go to www.propertynow.com.au and scroll to the bottom of the page you should see state specific leasing information that will be useful to you.

I hope this helps! If you have any further questions you can direct these here, call us on 1300 664 773 or email us at [email protected], 7 days a week. :)

marie

marieasked

what is included in the $694 cost

1 answer
PropertyNow
Property N.PropertyNow

Hi Marie, as you've mentioned our core cost is $694 inc GST until sold.

With our sale package you'll get an until sold listing on Realestate.com.au, Domain and 7 other Real Estate portals, a professional for sale sign, access to printable brochures, instant forwarding of all enquiries, our 24/7 automated phone enquiry system, unlimited changes and full control over your listing via your account where you can edit at any time, a property value and market report where requested, access to forms and templates where available, online private inspection booking service for buyers and you as well as an offline offer submission form for buyers and the biggest and most important part of our package - advice/support 7 days a week from staff, inclusive of licensed real estate agents, whenever you need it. There's of course absolutely no commission once you do sell also. :)

You can read more here: https://www.propertynow.com.au/selling-a-property-privately as well as see a range of our other available addons. We'd absolutely love to chat further and answer any questions you may have. You can email us at [email protected] or give us a ring on 1300 664 773 and press 1 to speak with someone between the hours of 9-6pm QLD time. :) I hope this helps.

Liuxin N.

Liuxin N.asked

Hi, there, heard about PropertyNow a minute ago. Could anyone tell me a rough success rate or whether it is suitable for 'young or family with teens'? What is the cost of selling through Property Now?

3 answers
PropertyNow
Property N.PropertyNow

Hi Liuxin, our core sale package cost is $694. You can read a list of inclusions here: https://www.propertynow.com.au/selling-a-property-privately - in regards to a success rate, you can view SOLD listings here: https://www.realestate.com.au/agency/property-now-logan-reserve-VFLTYD?activeSort=list-date

Unfortunately, we don't have an exact success rate as it's very difficult to get an accurate percentage as we operate Australia wide and owners will sometimes withdraw their properties instead of marking as sold. Our SOLD listings also we're logged with Realestate.com.au when we first started our business. Success in a sale will also be based around how you price your property, the current market in your area and a range of other factors. ieatwords, Trustpilot and our Facebook page is a good place to assess the level of success we have from our owners.

We'd love to chat with you more or give you a call to chat. You can email us at [email protected] or call 1300 664 773 and press 1 to speak with us at any time. :)

Liuxin N.
Liuxin N.

Thank you for your prompt reply. I shall use your email to ask a few more questions.

PropertyNow
Property N.PropertyNow

Fantastic, thanks for chatting with us Liuxin :)

Natalie G.

Natalie G.asked

Hi,
Can you confirm what exactly websites the property will advertised?
What's a level of success of sale the rural property?
thank you
Natalie

2 answers
Jo Longman
Jo Longman

Hi Natalie - our property was advertised on Realestate.com and on Domain.com and a number of other sites which I didn't recognise and can't remember, but those are the two key ones as far as I know. We sold our house on the first open day but I think it is highly individual and you cannot generalise about how long it would take other properties to sell. Hope that answers your question.

PropertyNow
Property N.PropertyNow

Hi Natalie, we're terribly sorry we missed your question. The notification somewhow slipped passed us or didn't arrive at all. Our core package is $694 and includes marketing on Realestate.com.au, Domain and several other smaller portals. A list of inclusions can be found here: https://www.propertynow.com.au/selling-a-property-privately

In regards to a success rate, you can view SOLD listings here: https://www.realestate.com.au/agency/property-now-logan-reserve-VFLTYD?activeSort=list-date

Unfortunately, we don't have an exact success rate as it's very difficult to get an accurate percentage as we operate Australia wide and owners will sometimes withdraw their properties instead of marking as sold. Our SOLD listings also we're logged with Realestate.com.au when we first started our business. Success in a sale will also be based around how you price your property, the current market in your area and a range of other factors. ieatwords, Trustpilot and our Facebook page is a good place to assess the level of success we have from our owners.

It's true that Rural properties can sometimes take longer to sell as there can be fewerbuyers/interest in the area or for that particular property type. In saying this, we've also had clients with rural properties sell in a flash.

We'd love to chat with you more or give you a call to chat. You can email us at [email protected] or call 1300 664 773 and press 1 to speak with us at any time. :)

Beverley B

Beverley Basked

Hi.
We are wanting to sell our home and have already spoken to a real estate agent.
We have looked at your reviews about your company and are impressed.
A little worried about legal side of doing it ourselves as we have never tried this before.
Would we be better to talk to you and find out all the ins and outs?
Regards
Bev Breese

1 answer
PropertyNow
Property N.PropertyNow

Hi Beverley, it's wonderful to hear you're thinking of selling privately. To give you the most peace of mind, we would recommend giving us a call so we can go over everything with you. It's all really quite straight-forward, and much easier than you may expect, especially the legal side of it. You can give us a call 7-days a week on 1300 664 773.

Kind regards, PropertyNow.

SMB

SMBasked

Hi, We live in a reasonably remote/rural area of SA but it's only about half an hour from the Barossa and 20 minutes from Blanchetown (the river). It's a very unique property and I can't imagine there would be anything else quite like it in Australia. It has 4 acres and used to be a pioneer museum. It has 2 churches (the big one is the main home), the second is mostly self-contained, a huge, funky stand alone games room, an old school house that used to be used in the 30's and is now a separate room, many other buildings (a drapery shop, PO, carpenters shop etc, etc) and a cemetery. With it being such a unique place with nothing to compare it to, we would need to ask for people to put in their best offers rather than advertise with a price. Would this be a problem if using PropertyNow?

5 answers
Anne H
Anne H

sounds gorgeous. My property was in central victoria near small country towns and very quirky also and hard to describe to people as it was built in the 1860s. Take lots of photos and perhaps send interested clients and be prepared to shows lots of people through. I do feel that you have to put a rough guide on price even if you say that expressions of interest will be considered.

SMB
SMB

Thanks Anne H. I definitely agree with taking lots of photos. Just so much to describe. Also think it's probably a good idea to put a rough price guide. People may think that on the description that it might be out of their price range but land is very cheap where the property is and won't sell for as much as it would in a better area. Thanks again for your suggestions.

PropertyNow
Property N.PropertyNow

Hi there,

We can definitely show the display price as “Best offer” but the system on Realestate.com.au and Domain.com.au will need a back-end price. This is just the price that the system uses for searches (for instance, it needs to have a price so that it knows if it should show the property for a search of $500,000 - $600,000 listings) but it can be hidden so that people searching cannot see it. Does that make sense?

Hope you have a fantastic day!
Please let me know if I can assist you further.

Trebt

Trebtasked

Who confirms the sale price advised by the vendor themselves? What happens if a vendor exaggerates their property description?

No answers
Jason Samuel

Jason Samuelasked

I am considering using your services. What is your experience in advertising and selling properties in the Sutherland Shire NSW?

1 answer
PropertyNow
Property N.PropertyNow

Hi Josh, I would need a more detailed list from you in relation to the suburbs in this area to do a more in-depth search for figures. What I can share are the figures for what we have sold to date in state form over the last 2 years. If you would like to direct any further questions to us please send them over to [email protected] and we will be happy to asssit
2017
SOLD = 801
LEASED = 1201
Breakdown of sales
ACT = 9
NSW = 219
NT= 5
QLD= 281
SA= 60
TAS= 26
VIC=114
WA= 87

2018
SOLD = 320
LEASED= 671
Breakdown of sales
ACT= 5
NSW= 87
NT= 3
QLD = 120
SA = 25
TAS = 15
VIC =38
WA = 27

Cassie

Cassieasked

Where do I get the offer and acceptance contract forms?

1 answer
PropertyNow
Property N.PropertyNow

Hi Cassie - All forms are available within your account, simply log in to www.propertynow.com.au and click Forms & Downloads from the left hand menu.

Paul

Paulasked

Are you very successful at selling houses central coast NSW?

1 answer
PropertyNow
Property N.PropertyNow

Hi Paul, Our model is an agency assisted sale. We assist with the marketing but you as a private seller actually sell the property yourself with the help of a conveyancer, solicitor or settlement agent for all legal paperwork and deposit dealings. In regards to our success, our private sellers sold over 780 properties Australia wide in 2017. In 2018 so far 59 have sold in NSW alone and 218 Australia wide. Please let us know if we can assist with any further questions. Have a wonderful weekend ahead :) Jasmyn PropertyNow

Joey8

Joey8asked

I’m thinking of using Property Now, I’m based in Perth and I haven’t seen this company around. Im just wondering if anyone from the same state has been successful and what their experience has been? I always read the reviews, however it always seems to be more Eastern States based.

2 answers
PropertyNow
Property N.PropertyNow

Hi Jo, we definitely operate nationwide and although our staff are based in the eastern states we maintain extended hours to ensure we're open your normal business hours. If you price your property correctly and are responsive to enquiries it will sell as well as any other property on the market in your local area (we like to think that it will sell better!).

The average time on market in WA (across all agents and companies) is up to 100 days for houses currently so it can take a bit longer than you'll have seen in some of our reviews from the Eastern states however the commission saving may give you more room to move on price which in turn could potentially help you sell faster.

We've actually helped sell a number of properties in WA over the years, I did a quick search and grabbed a couple of our Perth sold listings on realestate.com.au for you.

https://www.realestate.com.au/sold/property-apartment-wa-south+perth-125475866
https://www.realestate.com.au/sold/property-townhouse-wa-north+perth-123534678
https://www.realestate.com.au/sold/property-residential+land-wa-north+perth-201602522

If you've any specific questions I can answer for you please don't hesitate to ask. - Coreyna, PropertyNow

Vic
Vic

Hi Jo, I also quickly logged in to check, all forms are available and you can tell how attentive they are as well as their service standard by prompt reply as above. I would definitely recommend it.

frank

frankasked

what is the cost for this?

1 answer
PropertyNow
Property N.PropertyNow

Hi Frank, our cost is just $694 to sell or $195 to lease your property. These prices include GST and are until sold/leased meaning no ongoing fees or commissions and no time limits.

Gayney

Gayneyasked

How many photos can be loaded onto the Domain website?
Can I make adjustments to my ad myself?

1 answer
PropertyNow
Property N.PropertyNow

Hi Gayney, You can upload as many photos as you wish to your account with us and we will send them to all sites however Domain will only display the first 28 images.
You can make adjustments (including adding images) to your ad yourself at any time within your account at PropertyNow and the changes will reflect on all sites within 45 minutes of you hitting the Save button.

Shirl

Shirlasked

Where do I send a photo with the sold sign for the house we sold in July. email me on [email removed]

1 answer
PropertyNow
Property N.PropertyNow

Hi Shirl, ieatwords hides your email address automatically so we won't be able to email you but you can email your sold sign photo to us at [email protected] or can post it on our facebook. Congratulations on your sale too!

Gracie

Gracieasked

We are not 100% ready to sell, will be in a few months. Ive seen so e properties listed on realistate.com as 'expressions of interest' can your companies share its thoughts on doing this? Thnkypu

2 answers
FrithS
FrithS

Hi Gracie,
My personal thought is that most buyers are aware of their budget limit so by listing "Expression of Interest " you could possibly have a buyer overlook your listing because they feel it may be out of their price range or they prefer to look at what they know is within their budget.
We listed our preferred selling price then negotiated with our buyers from that point.
I hope this helps.

PropertyNow
Property N.PropertyNow

Hi Gracie,

When it comes to this term it is only something QLD, WA and TAS have the opportunity to use. Each state has specific price display regulations. This is a great way for someone to gauge what price people may be willing to spend on a property but also invites low ball offers as there is no benchmark set. It often results in a bunch of enquiry simply asking of what price you want to obtain. We advise being clear on what you would like for the property and if you do set your price as "Expressions of interest" having a set number or range in mind for your reply. Please let us know if we can assist further :) Jasmyn PropertyNow

Kelly

Kellyasked

Hi we have 4 apartments that we have built. They have been on the market now for around 9 months. I want to take on the sales for this now. Can you advise how do I begin?

1 answer
PropertyNow
Property N.PropertyNow

Hi Kelly,

Firstly you would create an account using this link to get started -
You will be asked to select a package, options can be found here- https://www.propertynow.com.au/selling-a-property-privately
Once you compile your advert you will see a preview and the last step will allow you to make payment. Once completed our admin staff will look over the listing and ensure that everything is professional to then launch you on to the sites within a 1-3 hour period.

If you would like to discuss anything in further depth please give us a call on 1300 664 773.
Jasmyn PropertyNow

jacqueline

jacquelineasked

Hi,we have a house in inner city Brisbane which we want to lease out. Are you able to tell me what percentage of landlords (who have paid your fee) have leased their property through you. We have always previously used an agent but are considering our options this time around.

1 answer
PropertyNow
Property N.PropertyNow

Hi Jacqueline, I hope you're having a lovely weekend. Unfortunately, we don't have any exact percentages available currently. I can say that it's exceptionally rare that a rental property won't lease and do so quickly, especially coming into the warmer months. Of course, there are variables, for example where the property is located, the rental price, what other properties are available in the area and how in demand that area is. We'd be happy to send you a free postcode and property report for your property to give you a better idea of what's currently happening in your area. We'd just need you to email the property address through to us at [email protected] and we can get that organised for you. We're also happy to give you a call 7 days a week to chat and see if our services would be beneficial to you; or you can pop any additional questions in an email if preferred. Let us know if we can assist further.

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