Flew Economy Melb to Istanbul with an 8hr layover in Doha. Got to Melb airport and they'd changed my seat owing to safety reasons they'd shut off that area. Lovely lady at check in got me a seat in the upper deck. We were looked after so well. All night attendants would walk up and down the aisles with drinks or snacks. All were so lovely to talk to also. Plane left on time and arrived on time. Doha to Istanbul another great flight and again lovely attendant's. Flights again left on time and arrived on time.

Returning home to Melb I'd booked ...Read more

The very first and very last time I flew with Qatar airways was in December 2018 to go to Iceland from Sydney, Australia and returning from London back to Sydney, Australia in January 2022.

It's taken me a few months to write this review because the whole experience, end-to-end was so bad, and I wanted to never talk about, or think about Qatar airways again, but as I kept sharing this story with hundreds of friends, colleagues and relatives, everyone had the same question - you should complain, and you should get compensation.

I hesitated fo...Read more

this is the worst airline ever. The flight leaving Melbourne was delayed by 3 hours, then midway through the flight it made an emergency stop in bangkok due to technical problems. We were not allowed off the plane so we spent 2.5 hours at the airport inside the plane. Then the plane went to Doha and we had all missed our connecting flights and it was chaotic at the airport. 2 hours later i was finally told that to get to my final destination i will have to fly to denmark then make another transfer flight - i ended up arriving at my destination ...Read more

Qatar airlines is the worse airlines. Dont trust them. Dont waste your money buying ticket from them. I received a notification 4 weeks before my flight that the flight schedule has been changed. The system asked me either to acknowledge this change or ask for refund. I didnt want to accept the change. I ask for refund... imagine this. They cancel the ticket and charge me the cancelation fees which is 370$ per ticket. They literally steal my money. I lost 740$ for the flight timing that has been changed and i didnt want to accept the change. ...Read more

Worked required me to be in the UK for a week. We attempted to use the Kangaroo Route (QF Perth-London Direct) however Qatar was half the price. We flew Qatar business class and were impressed by the quality of service and the service level provided by the check-in staff, the attendants, and the cabin crew. The end-user-experience beats Qantas business class any day. The business lounge on-board the plane was very spacious as well - a good spot to stretch the legs and have a casual meeting. If you haven't flown business class before (on any air...Read more

Last leg of our business flight was on a 777 jet that should have been retired in my opinion. I contacted Qatar via email after searching diligently to make a complaint. Just a few issues to note. Excessive engine noise even without the cancelling headphones. Reclining seat was so uncomfortable I had 1 hour sleep on the flight from Doha to Sydney. Terrible food. My feet were half way in the doorway. My husband had to climb over me and woke me up by banging in to me as he went to the toilet. There was nowhere around our seats to put shoes or any...Read more

As a Oneworld frequent flyer, I have traveled quite a lot in the past and this is the first complain I have ever made. Although it has been a year since the incidence happened, I still feel like I was much mistreated by this company and people should know what happened. How could a company treat their customers so poorly...?

I booked a flight from their official website to fly to Dublin from Taipei. The first leg was from TPE to BKK. This flight left late due to some internal issues, which was the first of many problems in this fiasco. The p...Read more

I flew from Adelaide to Doha and then from Doha to Zagreb. The plane I flew on to Doha was an older plane. The seats were small and there were barley an shows/movies to watch, which they should probably unpdate. The plane I flew on to Zagreb (Croatia) was better but the seats were still quite small and i personally didn’t find them that comfortable. Then the food, oh my word I have never tasted such discussing food in my entire life. I don’t understand why they can’t serve normal food. It smelled so so bad, the texture was weird, tasted awful, ...Read more

Booked a flight with Qatar airways to Europe.

Tried to get assistance with seating given wearing aid for mobility though was told I was only able to check in on the day to see if it was available. Shocked at this response I reiterated my point but was told again that the ground staff on the day can check to see “if” they can assist me.

I told them that I was shocked at the response given that I do not want to be at the mercy of the ground staff on the day (I’m sure you know what I mean).

I was once again told the same thing. After man...Read more