Had a horrific trip with my family, from Perth to Europe with stay in Doha, business class.
Had a serious incident on the plane and medical emergency and have suffered an amputation because I stepped into their business class bathroom in human faeces which became infected, ruined our ski holiday and their lack of response and than to top it off, denial of any liability, because wait for it, despite the panicked stewards and no further entry into the bathroom for the whole trip, it was chocolate I stepped into with my open ulcer- just the very s...Read more

Flew to the United Kingdom with Qatar airlines direct to visit dying mother, on the way back we rested up in Doha for 3 days. On arrival in Doha Qatar Customs confiscated a 500ml bottle of very expensive Scotch Whiskey that was in my suitcase. This bottle was not to be consumed but to be returned with me to Australia it held significance for me due the circumstances of my visit. On departure i explained to Qatar staff at the check in desk that i had to retrieve the confiscated whiskey and place it in my luggage prior to check in. Qatar staff s...Read more

This was the first time we flew qatar to malta, an excrutiating 24 hr flight with a stop in Doha for 8hrs.the long haul flight was cramped and uncomfertable with below average service on both long haul flights there and back.
We waited 30 min several times for a drink when we would request and we found the attendants on the way there rude and not attentive.
The shorter 6 hr legs had alot better staff but I still would not recommend nor would I fly them again.
To add insult to injury the airline had damaged my luggage on arrival and ripped a whe...Read more

I have flown Qatar in the past. I n 2018 I flew Sydney to Madrid. My last experience was less than ideal. Flying into Doha is a nightmare. There is nothing of any note at the airport. The Qatar lounge was full and my family of four had to stand for 90 minutes whilst we waited for a shower to become available. The flight into Qatar was OK although I do not think the economy class is as good as say Singapore airlines. The food served was cold and rubbery and the entertainment options were limited with some highly restrictive censorship of some m...Read more

How this Airline was voted number 1 is beyond me. I'm giving them a second chance after a terrible flight last year when they were short on Air Hostesses and it took forever to get served. I ordered vegetarian meals and they mistook if for Vegan, one of the meals was some limp lettuce and old tomato with flimsy bit of gladwrap draped over it. We were on the tarmac in Doha for 2 hours, boiling hot, no aircon and weren't even offered any water. Recently I have heard good reviews so have tried my luck second time around but once again they have...Read more

We are extremely disappointed by the treatment of Qatar Airlines at the treatment we received tonight from the Melbourne airport team. We booked our flight Melbourne-Milan and on 14 August 2018. We have called up the Qatar phone line to confirm a bassinet seat multiple times as recent as two days ago and have email evidence that the bassinet seats were confirmed and allocated. At check-in we were informed that our seats had been re-assigned and there were no bassinets available and to speak to the managers on the help desk.

The initial person ...Read more

The bad:
Very little leg room and space, the food is the worst airline food I've ever had. Entertainment options are very limited with weird censorship on movies (they removed a scene with a guy praying in one film). Without key scenes the movie lost a lot of meaning.

The really bad:
If you have a problem, no matter how small, forget about getting any assistance. These guys are a bare basics airline and the staff DO NOT want to help you or deal with any problems. I had two unrelated problems with my flight (one to and one return) and the respo...Read more

Our ordeal with Qatar Airways flight QR908 from Doha (Qatar) to Sydney (Australia) on 25/04/2019 revealed poor organisation and ignorant customer service when unexpected situation emerged. Qatar Airways had to divert the flight in question to Perth due to technical difficulties with the plane. We had to stay overnight in Perth. Although Qatar Airways organised accommodation and airport transfer to a huge number of passengers (A380 plane), there was no enough information to passengers and their logistic in organising this stop over and continuat...Read more

Today I read a similar opinion on this site about how much Qatar airways is a disaster, so I decided to write my opinion to avoid other passengers have this nightmare. A disaster which Qatar Airways Iran staff made for us; a very bad event that made our trip awful and makes us nervous each time we think about it, and is not forgettable for us even after five months; and prevents us from thinking about travelling with Qatar Airways for our future trips. I also shared the experience with Qatar airways support and they made it even worse.
My husb...Read more