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7 questions from our users

Kathy S.

Kathy S.asked

Do you do landlord insurance for a current customer
Thanks Kathy



1 answer
Max
Max

I believe they do. I had their trades assist insurance and the rental had a leak they refused to send someone out very disapointed

Novantzy

Novantzyasked

Hey, I've had accidental water damage to my laptop(>4years old). Is it worth making a claim with RACQ? I've never claimed before. Are They good with this sort of thing? What process if I've tossed the laptop out?

No answers
Karen

Karenasked

Termite cover?

1 answer
Timacoy W.
Timacoy W.

No unfortunately it’s not



Nanette

Nanetteasked

Does the home and contents insurance cover flood?

2 answers
buzz
buzz

Yes l believe so but best to ring them as there are conditions.

AJB
AJB

Any insurer offering home insurance in Queensland has to offer flood coverage.

Camayu

Camayuasked

Hi,
we are insured with RACQ. During the rain last night, I could hear the water dripping on the plaster in the ceiling. It is an old hose so if I was to make a claim, what am I covered for with this ?



1 answer
Amused
Amused

Hi Camayu...
best to check your insurance cover. If the roof was in need of repair or the gutters full of leaves you might not be covered. You might want to check what was causing the leak. Otherwise get someone from the insurance to investigate and than they will tell you if you are covered or not. Sorry...probably not much help...but thats what I would do. Good luck...cheers...

Fred Fossen

Fred Fossenasked

Keep trying to send email to [email protected] keeps bounceing back called called claims team on 1300766980 told to try [email protected] samething bounced back then faxed copy to fax number 1300766982 have heard nothing dont now what else to do?

1 answer
So-so
So-so

You can call and lodge a complaint - expect to get a complaint number at the end of the process... with all your facts ... good luck

S.E.

S.E.asked

How much do you pay for food spoil in a blackout over 38 hours. We have four friges

1 answer
So-so
So-so

RACQ Policy p.66 in the more recent has the limits to food loss :)

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