Don't use this company at all !!!!!!!!!!!!
We order a toner and they send us a fake one for $150 each without even ordering those ones. We've been chased by a debt collector and we had to pay a lot for a fake item

I got scammed by this mob in 2017 and they sent me all "use by date 2018" cartridges. If I print 10 sheets per month I'm doing well. I have changed the cartridges once in 3 years so go figure!!!!!! I have enough cartridges to last me until I'm 100 and by then I think they will have all dried up. I dont like their aggressive phone manner either.

I got sucked into purchasing ink cartridges from Radford. Like others, I apparently "signed up" for a regular supply!! No way!! That was 2 years ago and all ha been quiet :) Just a few days ago (25/9/19) they said I still have cartridges on my order from 2 years ago!! Took a bit of coaxing, but I managed to get the lady to say that they would invoice me after the delivery! Lol no chance I will be scammed again by these low lifes!!!

Told me about the product, at the end she had me signed up or so she thought. Just called me to follow up, to make a sale, I said no I do not like your sly, hard selling and she hung up. I will NEVER buy anything from them.

Was offered a special "introductory deal" although it was not cheap. Then was sent more, and when I said "no more, my company is too small for this amount of toner" they said I had a contract with them. They have now sent more, yet again, and as this is unsolicited I have accepted it as a gift. They do not reply to return calls to an office number. Same tactics as welfare groups sending greeting cards and pens, hoping that you will feel pressured into paying. I will not be blackmailed.

Never deal with this company. Bought one package and they sent another months later unordered and unauthorised. Rang them, spoke to [name removed] who continued to tell us this was part of a deal, no we didn't agree to anything. We have made many phone calls, some were hung up on, ring back and they say Oh our phones are playing up! I call crap.
Never ever deal with them

Tried to cancel order multiple times. Very difficult to deal with. Kept sending us unwanted stock. Rude when called to rectify problem. Would not recommend this company ever. Worst customer service.

Disgusting behavior from representatives who continually call and harass whilst refusing to disclose the nature of their call. When pressed further the female representative became irate and rude. Do not deal with these scum bags.

I ordered 2 inks form this company that was ok then more ink turned up that i didn"t order and then kept ringing & ringing I told them i didn't order this but they said it was part of the deal that I should have listened when i was on the phone. that was rubbish!! Then they became rude on the phone abusive then threatened me with court costs for debt collection.
Don"t buy from this company you will be sorry.

They conned us into buying 1 lot of 3 printer cartridges, then sent us a second lot of 3 and when I queried this second lot by phone I was told I had contracted to buy 2 lots of 3. I accepted the second lot and told their employee, I did not want any more, did not want to deal with radfords again and to delete our name from their records! The person to whom I spoke said they would attend to my instruction. I have just received a third lot. As I have no contract with Radfords I will accept their gift. I will report them to Fair Trading as SCAMMERS and publish this comment on Face book.

Never buy from this company complete scam told me I can return cartridges free of charge and are genuine quality but failed to tell me they have a cooling off period can't return my cartridges. Will not be paying for these cartridges. Tried to contact them multiple times but no one was available. Avoid this company like the plague. Will also be putting a claim with consumer affairs and scam watch if this is not resolved.
I will be sticking with my other supplier.

WAY Overpriced PUSHY SALES PEOPLE. The only good side was the goods arrived quickly which I didn’t need.

NEVER again

Unbelievably bad customer service and threatening behaviour. Will Scam you with free gifts then bill you.
Please do not use these guys, not sure how they are allowed to operate.

I had a lady phone me out of the blue. Took a while to get my business name correct and when I could not hear where she was from clearly and then asked again to confirm she said "Oh my freaking god" and then hung up. As if I would ever use their product with those type of people working there.

If The people selling the product are that rude, imagine what the actual product is like? They don’t identify themselves when they cold call you and when you ask who they are they continue to demand to know who you are, like they are already trying to defend a bad reputation.

Cartridges did not work well at all. Very disappointed. I also had someone try to tell me that I had ordered a further set which I would have to pay for when I didn't. Thankfully they agreed to cancel "my order" so hopefully that happens.