Please don't rent with this pathetic company, I wanted to break my lease which I filled out all paper work as required with there terms and paid a break lease what is nothing more then stealing, even the judge mentioned this in court.
I was then contacted and told to move out on a Sunday as they had found a new tenant, I moved out as instructed but true to form with this company they contacted me the next day Monday and told me the new tenant will not be moving in and they rudely told me I had to pay rent until they found a new tenant?By this t...Read more

They are the worst agency I have ever dealt with. I rented from them and had so many issues that needed to be fixed which they never did after several emails. Meanwhile I was paying rent regularly. I then decided to withhold payment of rent to catch their attention. True to my plan, they responded and came to fix the problems in the house. Right after fixing the problems, I paid the due rent and continued to pay regularly. Above 2 months to the end of the lease, the sent me a vacation notice with no grounds and started bringing people to see t...Read more

This company is terrible, disorganised and rude. We had several maintenance issues which they ignored. When we issued a notice to remedy breach after our air conditioner had been broken for 8 months, they tried to insist that the breach had been remedied since they "plan" to fix it, which is insane. You have to actually fix the maintenance issue for it to be remedied.

They never turned up during their 4-hour inspection window (which by Australian tenant law should be 2 hours), but would turn up later in the day and unlock our house anyway.

Th...Read more

Hired RMP as our property managers. All seemed to be going good until they decided to change managers... all I can say is WTH..... completely disorganized, have been waiting 2 months to get back a signed lease from our tenants (who have been good tenants for 2 years) and we are still waiting. They keep changing around who is looking after our place, no clear communication, appalling grammar to the point where information is confusing to read and generally poor service. We have began the process of transferring to another agent, and when asked a...Read more

They charge the highest management fees in Brisbane property management market as far as I know. They were trying to scare me off from other agents as they described "there are a lot of sharks on this market". They have most expensive contractors who charged $170 for replacing a $40 fire alarm. They have very rigid open house time that missed opportunities to secure tenants. They have the worst communications both internal and external. Even they did twice open house after I had advised them I have secured tenants two weeks in advance. They hav...Read more

Hows this for a nice rental company rented a house from them was told would get back most of bond back and then in a few weeks they told me that i would only get about 40.00 back from 1500 bond was charged 440.00 to mow a 300 sq yard in winter plus 9hrs to mow it which i did myself before i was charged 2 water bills and more when i put in to get my small amount of bond back and was given half of the 1500 back as they had only taken half the amount i rang to make sure that it was ok to have that much money back from qcat was told there was no ...Read more

Rented through RMP REDCLIFFE for 18 months! When entered the lease agreement the house was a disgrace. They told me they'd send in a "Sparkle cleaner" what a joke that is merely a whipe of the bench and quick mop. The kitchen was disgusting. Grease and filth. The cupboards had mouse poo in them. I completed my entry report and they didn't agree to the conditions of my entry report. They insisted on a walk through.. (That's when they agreed to the true condition of the property) they ticked everything was clean working and in good order. Th...Read more

The property manager [name removed]- **RMP MARGATE ** tick that everything is working, in good order and undamaged on their entry report. But when you enter the property it is absolutely filthy, greasy, broken, power disconnected due to wiring issues. They told us the property will have a 'sparkle clean' before we move in. This definitely did not happen!! We had 8 pages of things marked dirty, broken, and not working. 542 photos in total to prove how disgusting it was.

When time came to leave the property, we cleaned the property so mu...Read more

Definitely would never rent from then considering how diorganised they are, just arranging an inspection let alone handling property management issues.

1st inspection booked, was cancelled last minute due to an availability of the agent, OK fair enough I understand, they are supposedly busy.

Second inspection cancelled because the time didn't suit them, so why would they bother booking that time in the first place?

3rd inspection booked we rock up to the premises the girl turns up just on time. Not before the inspection time, at least ...Read more

DO NOT RENT FROM RENT MY PROPERTY. JUST LIKE SOME OTHERS, I WOULD PUT NO STARS IF I WAS ABLE TO. Here’s my story:
The agent wanted to come for an inspection the first time, but said they couldn’t make it. I can tolerate that. The agent and I rescheduled for another inspection time. This time they came and said that their keys doesn’t work, so they can’t open the door. I wasn’t at home at the time, tenants aren’t required to. I’ve been renting for a while, and had numerous inspections, and they always had been able to enter the house. We DID ...Read more