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Reviews

2.8

338 reviews
5
(142)
4
(6)
3
(3)
2
(21)
1
(166)
  • Product Quality
    3.3 (47)
  • Return Claim MadeYes (8) · No (37)
  • Customer Service
    3.2 (50)
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Reviewer Photos & Videos

Worst experience in their Melbourne Central Location

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationMelbourne central
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Great Staff at North Lakes Clinic

published

Very friendly staff, all of the girls there are lovely and are always very thorough with my treatments and love having a chat at the same time! I would definitely recommend



Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Lakes
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Laura22

Laura22AU

  • 2 reviews

Fabulous staff and service at Eastgardens clinic

published

Very impressed with the staff and products available at your clinic at Eastgardens. Highly recommend the team there and the treatments they have on offer! I am looking forward to future treatments. Thank you :)



Customer Service
Product Quality
Return Claim MadeNo
Store LocationEastgardens
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
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Ruth E.

Ruth E.Sydney, NSW

Very Unprofessional

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationNorth Sydney
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2 comments
Results Laser Clinic
Results L.Results Laser Clinic
Ruth E.
Ruth E.

The email address you provided for me to contact you is unmonitored. It seems as though you are really not interested in speaking to me.

Biggest liars!! All they are after is money.

published

Results Laser Clinic lied about the price of the laser treatment requested. Then they sold my intellectually disabled daughter 4 sessions that she didn’t need and left her with $7 in her account. Wouldn’t refund. I explained the situation as she is on the pension & couldn’t afford it. They basically said ‘bad luck’
Really?? They are Just money hungry.
There is a lot more to this story, too long to write on here.
Never ever ever go there. Head office are vicious & greedy

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBurwood
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2 comments
Results Laser Clinic
Results L.Results Laser Clinic
Bella T.
Bella T.

The most incredible welcoming

published

I went in yesterday to the Woden result laser clinic and I was so amazed with the customer service. I went in not knowing to much about laser hair removal and they took the time to go through a whole slide show showing how it works and what happens. I even got a free patch test to ensure that the laser works on my lighter hairs.
Im going in for my first treatment today and I'm so excited to be apart of results laser clinic! Will be looking forward to seeing what other products and offers they have to offer!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWoden
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Randa A.

Randa A.Sydney, NSW

error advertisement

published

Hi to whom it may concern
I have a complaint regarding your advertisement about spend $200 dollars and get a result cream for free . Well my daughter goes to Merrylands Result Laser but when I requested for that free gift she said I wasn't entitled for a free cream. My daughter Veronicca does her Laser both her underarms and full leg. So far I spent $790 dollars and I also got you a new customer that is my niece and spent on her for $400.
I am disappointed when a good customer get treated like nothing..
Please improve your customer service because I would not recommend it to no one especially what happened today.
Your regards
Mrs Randa Azzi

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMerrylands result in Stockland
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Shannae G.

Shannae G.South East Queensland, QLD

Amazing therapist, professional and caring

published

As a Laser Technician, trainer and manager in the industry for the past 9years ( I do not and have never worked at Results Clinics) I was highly impressed with the customer service, thorough treatment and education I received at my appointment today. I visited the Chermside clinic and was taken care of by Renee. I was so impressed with my experience. She made me feel so welcome and regardless of my industry experience, still went through everything with me. Thank you!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield Chermside
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Stay away from this clinic if you care about your skin

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationKnox and Fountain Gate
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
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I was charged twice for my laser treatment!

published

Hi there,
I would advice you to avoid results laser clinic.
They charged me twice for my laser treatment, and I am still chasing my money.
The woman at the store was hopeless and didn’t add the sessions I bought to the system. When I came back for my treatment they denied I bought any sessions in front of other customers and made me pay for the treatment again. After a month, I am still sending them emails, proving my card transactions and demonstrating I bought those sessions.
Such a bad experience!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHunter street Sydney
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Kristi P.

Kristi P.South East Queensland, QLD

Summa from chermside QLD

published

I have been going to Summa for a while now and the service and advice is always amazing, helpful professional. Her knowledge on skin treatments and products is extensive and through, not to mention her hair removal experience.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationChermside
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Emma

EmmaSydney, NSW

Amazing experience

published

I visited results laser clinic recently at Eastgardens for my first micro peel with LED light. I really enjoyed the whole thing start to finish. My therapist Rachel, who is a credit to this clinic, thought me so much about my skin and the aftercare for the treatment. Days later my skin has never felt better and I am absolutely loving the results. I will 100% be back and will be recommending to friends.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEastgardens
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Vanessa O.

Vanessa O.Greater Melbourne (Metropolitan), VIC

Do not Use this Company

published

I was given a $400 birthday gift voucher from Results Laser Clinic at Airport West. I had a skin treatment done (that I had booked the week before - gift voucher in hand) and then went to pay with it. Apparently the voucher was for Laser Treatment only. At no stage in the booking process was this mentioned even though the details were apparently on my file. Nothing was written on the card or the receipt. DO NOT BUY VOUCHERS from this business and their resolution of this issue has been woeful. Having to escalate to VCAT to get my money back. Woeful customer service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAirport West
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Judy S.

Judy S.Canberra 2600, ACT

Terrible - avoid!!!!!

published

Made my issue worse and cannot get any help from management!! Do not go near these people. There is no management or customer care. They do not stick to their contracts.

Customer Service
Product Quality
Store LocationWoden Canberra
7 comments
Results Laser Clinic
Results L.Results Laser Clinic
Judy S.
Judy S.
Judy S.
Judy S.

AS an update. They offered to call me, we agreed on a time and .... no call. This us exactly why noone should go to them and they should close their doors.

Rach A.

Rach A.Greater Melbourne (Outer), VIC

Really happy with my treatments so far

published

Really happy with my laser sessions at Epping so far! And it’s good value for money! I’ve been going almost 12 months.
I’m almost done with laser so Ive just started sorting out my skin.
I can believe the difference at ter just one needling session! So worth it.
I have booked one more so I can’t wait!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationEpping
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
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Terrible customer service, poorly trained staff

published

Avoid Results Laser Clinic Knox.
Started off with great treatments around 3 years ago, but since then, professionalism and technique have both declined. Customer service is shocking, and the staff run over the skin with the machine instead of taking their time to use the equipment properly. There are always missed patches which the manager refuses to acknowledge, saying the regrowth is "hormonal". I don't think hair regrows in square patches. Wanted a refund for my future services and this request was rudely denied despite services being a shocking representation of industry standards.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationResults Laser Clinic Knox
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic

Care less stuff

published

The customer service was horrible, staff were rude and made us feel like we were an inconvenience to them being there. We left and will not be using their service as a direct result of their disgusting customer serviceThey are so careless and not professional !!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMelbourne central lower ground
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Sikay

SikaySydney, NSW

Good consultation and Professional Services

published

I love Christina’s professional service. She checked my skin condition and suggest micro oxygen for the quickest improvement of my skin. After all, I only have 2 weeks left for my wedding. With Micro oxygen and LED, my dry and acne-suffered skin is increasingly ready for the biggest day of my life.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield, Eastgardens
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Remie R.

Remie R.Greater Melbourne (Outer), VIC

  • 2 reviews

Love Results Laser clinic

published

I have been visiting Result Laser Clinic for years now. I get all my laser and facial/beauty treatments there! I have also referred so many of my clients and family there too and they all love it! Service is always 10/10 and always so professional making you feel comfortable.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Amy

AmySydney, NSW

Excellent service and experience

published

I am really enjoying my results from my skin treatment, i have gained so much confidence. My therapist is extremely knowledgeable and always makes me feels comfortable. I wouldn't go anywhere else.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBondi
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1 comment
Results Laser Clinic
Results L.Results Laser Clinic
Page 2 of 17
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Questions & Answers

Tanya

Tanyaasked

Anyone has done acne beta peel? Just wondering if it is good or not. Cheers.

1 answer
Results Laser Clinic
Results L.Results Laser Clinic

Hi Tanya,

Our Acne Beta Peel uses a combination of the active ingredients Salicylic Acid and Dioic Acid to treat:
o Clogged/congested pores
o Acne
o Pimples & Inflammation o Comedones

We recommend booking in a complimentary consultation with our expert therapists who can assess your skin and develop a plan for you. You are able to book by calling 1300 722 432.

Kindest,
Results Laser Clinic
Client Experience Team

Kaylee

Kayleeasked

How were the laser hair removal treatments at the Warringah Mall location? wanting to try laser for the first time and am very nervous about it.

No answers
Micki

Mickiasked

I would like to know if the acne package shows results. During my consultation, the staff member did not listen to what I was saying and just wanted to upsell products rather than see if they are suited to me.

2 answers
Madam Y.
Madam Y.

My face became awful after the treatment. So disappointed! Yeah you're right they just wanted to sell the services that they offer but they dont know how to care their customers.

Results Laser Clinic
Results L.Results Laser Clinic

Hi Micki,

Thank you for taking the time to send through your question. We are sorry to hear you were left feeling disappointed.

Results vary from each client due to skin type and priority areas. We have a dedicated section on our website to showcase before and afters of acne treatments https://resultslaserclinic.com.au/chemical-facial-peels/
To achieve maximum results, we recommend anywhere from 4 to 6 treatments. Depending on your priority areas you may require maintenance however you will see a significant reduction.

Please advise if I may assist you further.

Kindest,
Results Laser Clinic

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